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My FiOS battery backup just died!

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Old 06-03-2015, 11:33 AM   #76
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Quote:
Originally Posted by PJL3 View Post
Verizon does not replace batteries at no charge. That ended quite some time ago.
Verizon monitors the backup voltage as part of the ONT monitoring. I received a message like the one zip2play received, checked the battery and the voltage was low. I replaced it with one from Home Depot.
AS a tech ,I am saying that If a customer calls in because of a beeping. Some of the BBUs are not swapable . The tech will just but in a new battery to make the customer happy.
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Old 06-05-2015, 06:53 AM   #77
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Thank you Polo Dude.

I am detecting a very faint red light when the room is completely dark. I suppose I will start hearing the occasional beep soon.
I'll try the freebie battery routine but I get very little out of Verizon these days.

But really, is there no way to operate without this battery? I have no use for backup protection. Any easy way to disable the beeper permanently?

Last edited by zip2play; 06-05-2015 at 06:58 AM..
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Old 06-05-2015, 09:40 AM   #78
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Originally Posted by zip2play View Post
Thank you Polo Dude.

I am detecting a very faint red light when the room is completely dark. I suppose I will start hearing the occasional beep soon.
I'll try the freebie battery routine but I get very little out of Verizon these days.

But really, is there no way to operate without this battery? I have no use for backup protection. Any easy way to disable the beeper permanently?
If you don't have a corded phone... then no. You can semi-permanently disable the beeper by pressing and holding the silence button for several seconds. Pressing it once will give you a short reprieve, but pressing it and holding it will keep it quite for quite a while (I've done that with power outages, even those lasting a few days, and it was enough to keep the beeper silent). I THINK if you lose power, the beeping will start again.
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Old 06-06-2015, 05:14 AM   #79
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Thanks JPL.

I'll give the long button push a try.

There are a couple fixes on the web, which involve taking out the battery and putting it back in. Claims are that the first couple times it quiets for about a month but then shuts off completely.

I'm thinking that perhaps just the long button push might accomplish the same thing, i.e., cutting the battery circuit.

I'll check the battery circuit every couple months for signs of any leakage.

(I think I've heard a couple very slight beeps in the last couple days. Not horrible like I expected and only every half hour or so. Nothing like the annoyance of a dead smoke alarm battery chirp.)

Last edited by zip2play; 06-06-2015 at 05:21 AM..
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Old 08-28-2015, 07:47 AM   #80
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If you don't have a corded phone... then no. You can semi-permanently disable the beeper by pressing and holding the silence button for several seconds. Pressing it once will give you a short reprieve, but pressing it and holding it will keep it quite for quite a while (I've done that with power outages, even those lasting a few days, and it was enough to keep the beeper silent). I THINK if you lose power, the beeping will start again.
LAst call to Verizon I mentioned the battery in passing, I had called for a total outage. The tech told me to do exactly that: hole the SILENCE button for 30 seconds which started the long ONT reboot (at about the 10 second mark.) My lost connection was restored.

I did it again a week later and my half-hourly battery beep stopped and the red light even went out.

That was a week ago and no beeps (I posted so I could time it out.)

Hooray so far.

Does anyone know whether the battery charger works as a trickle charger (constant small charge...cheap) or a float charger (stops charging when fully charged...best)?

Last edited by zip2play; 09-24-2015 at 07:31 AM..
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Old 09-24-2015, 07:31 AM   #81
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So for closure:

After the second or third 30 second button-hold-down, the beeping stopped completely and the battery's red light went off permanently.
AMEN!
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Old 12-05-2015, 10:34 AM   #82
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PoloDude is correct with his post #76.

I kept losing my connection and needing to reboot the ONT. Turns out the DIN input was loose so every time I BREATHED on the ONT, out it went.

Yesterday it went out 6 times in an hour.

Verizon sent a tech when I told her that if I picked up the ONT it rebooted.

Tech gave me a new 12 V. battery gratis...for this I am VERY grateful. HE said they cost Verizon $40...I'm sure that's an exaggeration. ANd now I know how to push in a loose DIN. With the trouble he had trying to get the connectors off the battery terminals, I am glad I didn't try this on my own.

He told me that new systems use a multi-pack of 12 D-cells for backup and customers must replace them regularly. He was not overly impressed with this new setup.
(Are they even rechargeables...if not, a real pain in the ass. Nope, must use 12 alkalines. My experience is that with 12 alkalines, at least one will leak, making a corrosive mess.)

Last edited by zip2play; 12-05-2015 at 11:10 AM..
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Old 12-05-2015, 10:52 AM   #83
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deleted repeat

Last edited by zip2play; 12-05-2015 at 10:57 AM..
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