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Verizon FiOS Discuss and learn about Verizon FiOS - fiber optic HDTV.

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  • 1 Post By hybucket

FIOS now in Boston..

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Old 03-08-2019, 11:22 AM   #1  
How can anyone watch standard def?
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Default FIOS now in Boston..

I live in Boston, where, after over 30 years of a Comcast monopoly, Fios is finally wiring the Greater Boston area. A friend of mine has just gotten Fios (my street has yet to get it), so I went over to take a look at. He knows very little about TVs, DVRs, etc; he got something called Custom Action package, or something similar to that, what Comcast called "triple play," with phone and internet. He's paying over $100 less than Comcast. I have some questions that he could not answer, so I apologize in advance if I ramble.
His phone service is fine.
For internet, I checked his speed...he is getting no more than 25 Mbps on download and 15 upload. That seems incredibly low (he wouldn't know the difference), I get double the DL speed on my Comcast. Is this normal for FIOS?
For his TV, they have given him a DVR that's about the size of a digital converter box I use on my 80s analog TV. No where does it say what the recording capacity is (it gives a percentage used...that's about it). I have checked the settings on the box. They give instructions for setting up the "skip" and "return" functions on the remote. The remote does not have those buttons. The remote itself has a stunning few controls; it's about the size of a very basic Fire Stick remote.
I'm not about to say anything to him about this other than "Hmmm. Very Interesting." At least until I get some facts.
I've tried to call Verizon/Fios to get info on their packages and pricing and DVRs and things of that nature, but it's really difficult to do if you don't already have an account (I've tried various phone numbers, and I've tried their various websites and can't even find the DVR they gave him). Although I'd love to save $ with FIOS, if they had put that in my home, I would have been extremely disappointed.
My question is...did he get screwed, or is this a customary FIOS installation?
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Old 03-09-2019, 06:53 AM   #2  
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I've had FiOS for many years (7 or 8?). Triple Play package, HD Prime, no DVR, just STB's.
Internet just upgraded to 100Mbps up/down for free.

After the 2 year promo, prices went up as expected. No problem. Called and asked for a price incentive to remain and they reduced the rate(s) for 2 more years. Good deal.

I'd suggest that since your friend is the subscriber, why not go to his home, have him place a call to Vz and you can get on the phone and ask your questions. I did that years ago for my neighbor who was totally lost with "tech stuff".
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Old 03-10-2019, 02:31 PM   #3  
How can anyone watch standard def?
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Originally Posted by InYourEyes2 View Post
I've had FiOS for many years (7 or 8?). Triple Play package, HD Prime, no DVR, just STB's.
Internet just upgraded to 100Mbps up/down for free.

After the 2 year promo, prices went up as expected. No problem. Called and asked for a price incentive to remain and they reduced the rate(s) for 2 more years. Good deal.

I'd suggest that since your friend is the subscriber, why not go to his home, have him place a call to Vz and you can get on the phone and ask your questions. I did that years ago for my neighbor who was totally lost with "tech stuff".
Thanks. Appreciate the reply. Will give that a try.
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Old 03-12-2019, 11:48 AM   #4  
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He's paying over $100 less than Comcast.
That alone says he didn't get screwed. 25 MPS down is enough to get movies in high definition. What more is needed?
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Old 03-13-2019, 07:36 AM   #5  
How can anyone watch standard def?
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That alone says he didn't get screwed. 25 MPS down is enough to get movies in high definition. What more is needed?
Zip-
I didn't mean to imply he got "screwed" - certainly the over $100 per month he is saving was proof enough. I was just curious as to the speed he was getting vs what is advertised. I have not even mentioned the disparity to him. He seems to be completely satisfied. The 25 speed is just fine for most, as you say.
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Old 04-05-2019, 10:28 AM   #6  
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hybucket,
Why not get the Model # and manufacturer (likely Motorola) of the DVR and we can give you more info.
The Pause and Skip are handled by the buttons called Next and Previous (looped arrows) just above the Forward and Reverse buttons.

I know your pain of waiting. In Jersey City we were stuck with Comcast while Verizon was approaching street by street and month by month. When they FINALLY got up our street and nothing happened we found out that our landlord had forbidden the rewiring, turning down their $25,000 offer to him. Apparently Comcast paid more.

So we moved to Manhattan where our building was already wired with a choice of Time Warner (now Spectrum) or Verizon FIOS. We have had triple play with FIOS for over 8 years. Prices have escalated from $107 to $152 for 2 TV's, DVR, HBO, Showtime, full service phone and internet (100Mbps up and down as a recent gift, like the previous poster, wired and WiFi.)

Last edited by zip2play; 04-05-2019 at 10:43 AM..
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Old 04-05-2019, 11:52 AM   #7  
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Prices have escalated from $107 to $152 for 2 TV's, DVR, HBO, Showtime, full service phone and internet (100Mbps up and down as a recent gift, like the previous poster, wired and WiFi.)
Wow. You're fortunate. Same package (2 STB's and Tripleplay) I pay $5 more than you but don't get a DVR, HBO and Showtime.
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Old 04-22-2019, 11:46 AM   #8  
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Wow. You're fortunate. Same package (2 STB's and Tripleplay) I pay $5 more than you but don't get a DVR, HBO and Showtime.
You have to fight hard for every addition. It is not good for the human psyche but that's what you need to do.
My fight begins again next month and I will settle for what I have, but for any more Verizon cost, I will quit them for Spectrum if Verizon insists on more money from me.
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Old 04-22-2019, 01:04 PM   #9  
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I'm fine. I was just comparing your monthly fee to mine. I personally don't care for HBO... even if it were free.
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Old Today, 11:12 AM   #10  
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Next month my battle begins. I will settle for what I have (but they need to replace the bedroom STB, it's getting wonky.)

But if they push for more I will walk. I have the Spectrum cable already sticking out over my doorway.

HBO is pretty good, what with GAME OF THRONES, THE AFFAIR, John Oliver and Bill Maher.
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