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Returning to FiOS?

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Old 11-15-2016, 04:04 PM   #1
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Default Returning to FiOS?

I was a DirecTV customer for several years, until the price increases drove me to try FiOS Triple Play a little over 2 years ago. After a few months, I found some things that I didn't like. Not necessarily major things, but a few minor annoyances. So, when Optimum offered me a substantial savings for their Triple Play package, and they covered the FiOS early termination fee, I gave Optimum a try. Now, with the 2-year promo over, and Optimum's retention center showing no interest in keeping me as a customer, I am considering FiOS again.

So, I am interested in knowing if some of those minor FiOS issues have been improved/changed over the past 2 years (I spoke to a Fios rep, and he told me that the things I mentioned had been "fixed", but, well, you know...he was trying to sign me up). Here are a few things, as I recall, from the past:

1) There was no way to delete SD duplicate channels from the Guide.
2) To watch HD locals (CBS, NBC, etc.), instead of dialing in the normal channel number, such as simply "2" for CBS, I had to dial in "702"...please forgive me if the 700's are not the HD locals (it's been over 2 years, so I don't recall the exact channel numbers)...but you get the idea.
3) I had the Ultimate HD package, and as I recall, the channel numbers/locations didn't always make sense. For example, all "movie channels" were NOT in the same channel area. I think all the premiums (HBOs, etc.) were on adjacent channels (in the 800's or 900's?), but I remember other channels like IFC, Sundance, Epix, Flix, The Movie Channel, and some others, were spread out across the Guide. I think I remember that the same thing applied to other categories, such as not grouping all the ESPN's and other sport channels together, and separating cable channels like AMC, FX, FXX, USA, TBS, etc.
4) As for the DVR experience, I recall having a real hard time fast forwarding through commercial blocks on a recorded program, and being able to hit the play button in time to resume playback at the beginning of the next segment of the program. It always ended up starting playback anywhere from 10 to 20 seconds into the program.

DTV and Optimum did not have the Guide issues I mentioned above. You don't have to deal with lots of SD duplicates cluttering up the guide, HD locals use their "regular channel numbers", and there channel groupings were fairly logical.

My workaround for the FiOS Guide at the time was to create "favorite channel guides", one with every movie channel, one for sports, one with the 40 or so channels that we watch the most, etc. (all without SD duplicates). It worked ok for me (although I was not crazy about switching in and out of the "segmented Guides"), but the wife and kids did not really take to it at all.

So is the FiOS rep correct...that I can delete all SD duplicates in the setup menu, I don't need to use a 3-digit channel number for HD locals in my area, which are from channels 2 (CBS) through 7 (ABC, plus 9 (WOR), 11 (WC), and 13 (PBS), and that the channel number groupings have been improved?

Regarding the less than stellar transport button function for the DVR, I must say that the Optimum "cloud DVR" was not any better...but I am curious if you have found the timing of playback after fast forwarding has improved.

I understand that functionality and convenience factors can be very subjective. FiOS has many great features. I'm just curious if what I considered minor issues two years ago still exist.

Thanks for your help.
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Old 11-20-2016, 08:50 AM   #2
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I don't think FIOS has changed much in two years, if at all.


As far as your local channels in HD, they remain 502, 504, 505, 507, 509, 511, and 513. They DID have the good sense to make channel 21 (PBS Long Island) into 521 instead of the bizarro 476 of the long ago past.

It's all in the money bcab. Switching companies is the way to play this game...I will join you next June when my contract runs out.
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Old 11-21-2016, 08:52 AM   #3
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I rarely use the FIOS Guide, only to record something. Get yourself a free account with TitanTV.com and use that. You can see all the channels at once, and make custom guides.
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Old 11-21-2016, 12:00 PM   #4
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THe FIOS guide is my home, perhaps because I schedule everything for recording.
A friend has a habit of asking me, "Gee, what's on TV tonight." I always answer "I have no clue," and I do not. I just go to the DVR and choose something.
Whatever days the networks choose to air their shows has become completely immaterial. My tolerance for watching their commercials is very near zero.
Probably the only thing I still remember is that Masterpiece Theater, now Masterpiece Classic, is Sunday night.
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Old 06-11-2017, 08:31 AM   #5
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So after a lot of hemnming and hawing about joining Spectrum for their triple play, I decided to renew with FIOS for another two years. THey threw me a couple bucks and now I don't have to deal with re-wiring my apartment. It's a weight off my mind.

It a case of staying with "the devil I know."

Last edited by zip2play; 07-01-2017 at 06:50 AM..
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