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Firestick: Netflix stopped working

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Old 02-08-2020, 01:24 PM   #1  
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Default Firestick: Netflix stopped working

All Apps on firestick work fine, but what I start to stream a movie from Netflix, I get a "We're having trouble playing the title right now...." message with an error code TVQ-PM-100 (5.2.5.)

I've performed all of suggested remedies (clear data, clear cache, uninstall/reinstall Netflix app, rest stick, unplug from power).

After reading on the net and chatting with Amazon support, it seems that a "reset to factory defaults" is the last resort/suggestion. I hesitate to do this since I would have to start from scratch with setup and numerous credential entries.

Has anyone run into this and resolved it?
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Old 02-11-2020, 01:42 PM   #2  
High Definition is the definition of life.
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In case someone else has a similar problem.

The "reset to factory defaults" did the trick. Everything works as before, although it is a PITA to reload Apps and re-enter credentials.
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