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Samsung TV remotes (2018)

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Old 12-22-2018, 10:58 AM   #1  
D. Wales
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Default Samsung TV remotes (2018)

Just bought a brand new entry level 32" Samsung UN32N5300AFXZ with the factory remote. (cheap BN5901301A)

As I was setting up the TV, everything worked like clockwork. After adding a Sharp sound bar, now the remote ONLY works if it is 3" to 4" inches from the front of the TVís remote control sensor.

What can possibly change that would prohibit this remote from working as it did a week ago? Ive tried all of the troubleshooting steps (removing batteries, pressing all the keys, watching it in my reverse camera screen to see if the light is working etc)

It appears that I am not the only once experiencing these remote issues. Any quick fixes?
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Old 12-23-2018, 06:00 AM   #2  
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If you remove the soundbar does the remote/tv behave normally?
If not, try contacting Samsung support.
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