High Def Forum - Your High Definition Community & High Definition Resource

Go Back   High Def Forum - Your High Definition Community & High Definition Resource >
Rules HDTV Forum Gallery LINK TO US! RSS - High Def Forum AddThis Feed Button AddThis Social Bookmark Button Groups

Rear-Projection TVs CRT, DLP, LCD, LCOS

How tough to repair DLP???

Reply
AddThis Social Bookmark Button
 
Thread Tools
Old 11-26-2007, 01:18 PM   #1  
Learning HD at warp 6
Thread Starter
 
JeeperDon's Avatar
 

Join Date: Nov 2007
Location: NY's Hudson Valley
Age: 73
Posts: 112
Default How tough to repair DLP???

I have a newly delivered last Wed Samsung HL-T6187S that was delivered from Vann's with one of the 1080 rows bad (very off color). I suspect a DLP row of mirrors is not working right on the DLP chip, but I'm not the expert.

Vann's has offered to swap it out at no cost for shipping, but the 10-12 days to be without the TV is not attractive. So as a less down time to me solution, Samsung is sending out a repair guy to look at it tomorrow. I would like your opinions on the likelyhood of this being repaired to new quality by the repair guy. I'm used to computer repair, where for example a bad hard drive on a new computer is easily replaced and not an indicator the computer is a 'lemon' or anything. Are these new state of the art home TVs the same?

Vann's knows I am letting Samsung have a look (they gave me Samsung's number) and said their swap offer is good for 15 days (9 more days).
JeeperDon is offline   Reply With Quote
Old 11-26-2007, 02:09 PM   #2  
High Definition is the definition of life.
 

Join Date: Feb 2007
Location: SLC, UT
Posts: 144
Default

I would take them up on the swap. You never know what is/could go wrong, and as you have already started off on a bad foot with that set, it would be a good piece of mind to swap it. You could consider some of the repairs like a hard drive, (ie light engine) however, it would be more like a 1200.00 hard drive. Just not worth the risk IMO.
grizzhcky is offline   Reply With Quote
Old 11-26-2007, 02:13 PM   #3  
HD Addict
 
Bleedgreen71's Avatar
 

Join Date: Nov 2007
Location: Virginia
Age: 37
Posts: 1,151
Default

swap the set for a new one, two weeks is a small investment to prevent the tv being in the trash a few years ahead of schedule, when the tech comes out he will need to order parts and then comeback when they arrive, it could actually be faster to take the swap. some parts if not in stock locally could take as long as two weeks(my experience with sears service). take the swap, you won't regret it.
Bleedgreen71 is offline   Reply With Quote
Old 11-26-2007, 03:40 PM   #4  
Samsung LCDs
 
clearday's Avatar
 

Join Date: Nov 2005
Location: N. Texas
Posts: 1,891
Default

Definately take the swap. I have had a Sammy DLP for two years and had no problems, but I read a lot of the Sammy threads and once the repair people pop these tv's open and start poking around, so often (more often than not) they just make something else worse. And then the attempts at resetting the factory parameters which they usually get wrong,...

Don't even bother yourself with a repair, just call Vann's and start the swap.
clearday is offline   Reply With Quote
Old 11-26-2007, 04:02 PM   #5  
High Definition is the definition of life.
 
daleb's Avatar
 

Join Date: Jan 2005
Location: Clovis, CA
Posts: 7,654
Default

Quote:
Originally Posted by clearday View Post
Definately take the swap. I have had a Sammy DLP for two years and had no problems, but I read a lot of the Sammy threads and once the repair people pop these tv's open and start poking around, so often (more often than not) they just make something else worse. And then the attempts at resetting the factory parameters which they usually get wrong,...

Don't even bother yourself with a repair, just call Vann's and start the swap.
Agreed, Vann's has a great rep. Now is not the time to get more parties involved and poking around in a display that should be performing like new.
daleb is offline   Reply With Quote
Old 11-26-2007, 04:04 PM   #6  
High Definition is the definition of life.
 

Join Date: Feb 2007
Posts: 239
Default

Quote:
Originally Posted by clearday View Post
Don't even bother yourself with a repair, just call Vann's and start the swap.
What he said.
BANDB is offline   Reply With Quote
Old 11-26-2007, 07:00 PM   #7  
Learning HD at warp 6
Thread Starter
 
JeeperDon's Avatar
 

Join Date: Nov 2007
Location: NY's Hudson Valley
Age: 73
Posts: 112
Default

Thanks everyone. I'm taking your advice and initiated the swap. It's not as bad as I thought it would be for time. Vann's said that they get word from the trucking co that the old one was picked up about 24 hrs after pick up, and they will ship the new one at that time. So it's maybe a week total from MT and NY (was order on Fri and watch it on Wed 5 days later 1st time).

Oh, and thanks for such nice replies. I'm new here and to HD, but hang out at other forums for other things I am into (off-road Jeeping, could you guess?). Most places are not as nice to first time posters with a noob type question.
JeeperDon is offline   Reply With Quote
Old 11-26-2007, 11:16 PM   #8  
High Definition is the definition of life.
 
daleb's Avatar
 

Join Date: Jan 2005
Location: Clovis, CA
Posts: 7,654
Default

Quote:
Originally Posted by JeeperDon View Post
Thanks everyone. I'm taking your advice and initiated the swap. It's not as bad as I thought it would be for time. Vann's said that they get word from the trucking co that the old one was picked up about 24 hrs after pick up, and they will ship the new one at that time. So it's maybe a week total from MT and NY (was order on Fri and watch it on Wed 5 days later 1st time).

Oh, and thanks for such nice replies. I'm new here and to HD, but hang out at other forums for other things I am into (off-road Jeeping, could you guess?). Most places are not as nice to first time posters with a noob type question.
Overall folks here are considerate and respectful. Welcome aboard!
daleb is offline   Reply With Quote
Sponsored Links
Go Back   High Def Forum - Your High Definition Community & High Definition Resource >
AddThis Social Bookmark Button
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


to How tough to repair DLP???
Thread Thread Starter Forum Replies Last Post
OCTOBER'S New HD Channel's????? rickbbb DirecTV Forum 33 10-07-2007 09:05 PM


All times are GMT -6. The time now is 11:26 PM.



Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Copyright 2004 - 2018, MH Sub I, LLC dba Internet Brands