Hitachi 57F500 help. No picture as of today.

Italian Stalli · 10-10-2005, 10:13 PM

I bought the hitachi 57F500 almost two years ago new from circuit city. I didnt go with the warrenty though.

Anyways, ive had no problems with this tv what so ever until today. I turn off the tv as usual and i heard a clicking noise coming from the behind the tv (I dont know if it was the tv or not because i have you know receivers, cable boxes, and video game systems) it sounded like it was coming from the power strip so i swiched it off and the noise stopped. About 10 minutes later I decided to use my tv again, turn it on and nothing, no picture, Just blackness. You couldnt even see volumn control. Plus another wierd thing was I could turn the tv on with the remote controller, but not off.

When I use remote the RED LED light comes on, but I get no picture and no sound. when I try and turn off, the remote doesn't work and the RED LED light stays on.

Anyone know what the problem could be?

**ImRizzo** · 10-11-2005, 05:52 AM

I know this is elementry but have you unplugged your set from the power supply wait a minute or two the plug it back in this sometimes resets the power system and memory systems of electronic components....Good luck

Italian Stalli · 10-11-2005, 09:06 AM

yeah, ive tried that. Thanks though. I just wanna smack myself for not getting the warrenty.

Okay, if i cant find out the problem myself what steps should i take to getting it fixed? I dont wanna get ripped off.

d6500k · 10-11-2005, 06:04 PM

I searched for a SB (service bulletin) and found none matching your description. In fact there are very few for this model.
I suggest you email Hitachi from their US site and explain your situ. It may be a really easy fix.

http://www.hitachi.us/

Good Viewing,

Doug k

Italian Stalli · 10-12-2005, 09:31 AM

thanks.

Italian Stalli · 10-13-2005, 03:12 PM

I had someone come and fix it and paid $409.14 and it is not fixed.

The service charge along was $89.50.

What he replaced was 2 Power IC'S part no. 392-110-020

I was charge $285 for both of those. Was a ripped?

d6500k · 10-14-2005, 08:16 PM

Absolutly get ahold of Hitachi ASAP through the site I listed above.

It better damn well work for 400.00 and they should know who worked on the display.

Hope it turns out ok,

Doug k

10-10-2005, 10:13 PM	#1
Italian Stalli My plasma is High Def. Thread Starter Join Date: Oct 2005 Posts: 5	Hitachi 57F500 help. No picture as of today. I bought the hitachi 57F500 almost two years ago new from circuit city. I didnt go with the warrenty though. Anyways, ive had no problems with this tv what so ever until today. I turn off the tv as usual and i heard a clicking noise coming from the behind the tv (I dont know if it was the tv or not because i have you know receivers, cable boxes, and video game systems) it sounded like it was coming from the power strip so i swiched it off and the noise stopped. About 10 minutes later I decided to use my tv again, turn it on and nothing, no picture, Just blackness. You couldnt even see volumn control. Plus another wierd thing was I could turn the tv on with the remote controller, but not off. When I use remote the RED LED light comes on, but I get no picture and no sound. when I try and turn off, the remote doesn't work and the RED LED light stays on. Anyone know what the problem could be? Last edited by Italian Stalli; 10-10-2005 at 10:25 PM..

10-11-2005, 05:52 AM	#2
ImRizzo HDF SUPER-MODERATOR Join Date: Aug 2005 Location: Brooklyn..It's not a Place, it's an Attitude, & LI,NY Posts: 23,619	I know this is elementry but have you unplugged your set from the power supply wait a minute or two the plug it back in this sometimes resets the power system and memory systems of electronic components....Good luck Last edited by ImRizzo; 10-11-2005 at 05:54 AM..

10-11-2005, 09:06 AM	#3
Italian Stalli My plasma is High Def. Thread Starter Join Date: Oct 2005 Posts: 5	yeah, ive tried that. Thanks though. I just wanna smack myself for not getting the warrenty. Okay, if i cant find out the problem myself what steps should i take to getting it fixed? I dont wanna get ripped off.

10-11-2005, 06:04 PM	#4
d6500k ISF Technician Join Date: Jul 2005 Location: Oregon Age: 66 Posts: 1,725	I searched for a SB (service bulletin) and found none matching your description. In fact there are very few for this model. I suggest you email Hitachi from their US site and explain your situ. It may be a really easy fix. http://www.hitachi.us/ Good Viewing, Doug k

10-12-2005, 09:31 AM	#5
Italian Stalli My plasma is High Def. Thread Starter Join Date: Oct 2005 Posts: 5	thanks.

10-13-2005, 03:12 PM	#6
Italian Stalli My plasma is High Def. Thread Starter Join Date: Oct 2005 Posts: 5	I had someone come and fix it and paid $409.14 and it is not fixed. The service charge along was $89.50. What he replaced was 2 Power IC'S part no. 392-110-020 I was charge $285 for both of those. Was a ripped?

10-14-2005, 08:16 PM	#7
d6500k ISF Technician Join Date: Jul 2005 Location: Oregon Age: 66 Posts: 1,725	Absolutly get ahold of Hitachi ASAP through the site I listed above. It better damn well work for 400.00 and they should know who worked on the display. Hope it turns out ok, Doug k