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Why Roku constantly loses picture?

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Old 07-29-2013, 10:10 AM   #1
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Default Why Roku constantly loses picture?

I have two of the 1080P Roku streamers, both about 1 1/2 yrs old I suppose, I also have a Sony Blu Ray player connected to wifi.

The Roku constantly loses the stream and shows me the progress bar while during the same time of day the Sony is perfect.

What sucks about this is there is no subtitle option on the Sony and I need it for much of what I watch like the British shows...

When I am getting 20 mbps streaming on the Sony and flawless performance, then stop it and go to EITHER of the Roku's I have and I get interrupted every five minutes, anyone know why?
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IF REMOTE IS SLOW On your remote,press and hold the "SELECT" and "MUTE" buttons. Wait for the Green lights at the top of your remote to blink twice. Then enter" 963" ,then press "CHANNEL DOWN" button. Wait for the Green light to blink 4 times. This procedure stops the IDing of the Remote to the Recv'r everytime you press a Remote button(I know it sounds weird but it seems to work for me!!)
Good Luck!
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Old 07-29-2013, 10:11 AM   #2
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Which app? Netflix has been giving me problems for a week.
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Old 07-29-2013, 10:17 AM   #3
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Which app? Netflix has been giving me problems for a week.
Both HULU and Netflix, i have unplugged and plugged back in, nothing

It is so frustrating and if you do a live chat with Roku at their site they require a phone # and they will call that number, over and over, until you tell them to stop, so i cant do that
__________________
IF REMOTE IS SLOW On your remote,press and hold the "SELECT" and "MUTE" buttons. Wait for the Green lights at the top of your remote to blink twice. Then enter" 963" ,then press "CHANNEL DOWN" button. Wait for the Green light to blink 4 times. This procedure stops the IDing of the Remote to the Recv'r everytime you press a Remote button(I know it sounds weird but it seems to work for me!!)
Good Luck!
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Old 07-29-2013, 10:22 AM   #4
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I like using streaming for stuff I dont want to buy, but, regardless of what people say its not ready for primetime.

In the past two weeks Ive had issue with getting HD and sustaining it on Amazon and Netflix. Netflix is an unknown but my dad is having the same problem and he has a sturdy cable HSI connection. For Amazon, i was told to reboot the device daily.

The Roku guys on their forums arent much help, then other places like AVS gives you posters that say "if you are using wifi, you should be on wired". All BS.
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Old 07-29-2013, 11:01 AM   #5
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I did a little more reading, it just seems the Roku wifi sucks, at least if you look at some of the issues the guys on the PLEX forums are having. Pretty much all of them had to go wired to fix their issue.

I guess Im just gonna try moving my router to the HT setup, or using a powerline adapter and 4 port hub at the HT stand to get it wired. Whole thing is still BS. Why build a streaming device with quirky wifi? 'Hey, great news is it's the size of a smart phone, bad news is you thought you were getting rid of those pesky cables..."
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Old 07-29-2013, 11:03 AM   #6
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I did a little more reading, it just seems the Roku wifi sucks, at least if you look at some of the issues the guys on the PLEX forums are having. Pretty much all of them had to go wired to fix their issue.

I guess Im just gonna try moving my router to the HT setup, or using a powerline adapter and 4 port hub at the HT stand to get it wired. Whole thing is still BS. Why build a streaming device with quirky wifi? 'Hey, great news is it's the size of a smart phone, bad news is you thought you were getting rid of those pesky cables..."
i wouldnt bother with cables, i would just find a blu ray player or whatever that supports sub titles, i wonder if there is one
__________________
IF REMOTE IS SLOW On your remote,press and hold the "SELECT" and "MUTE" buttons. Wait for the Green lights at the top of your remote to blink twice. Then enter" 963" ,then press "CHANNEL DOWN" button. Wait for the Green light to blink 4 times. This procedure stops the IDing of the Remote to the Recv'r everytime you press a Remote button(I know it sounds weird but it seems to work for me!!)
Good Luck!
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Old 07-29-2013, 12:39 PM   #7
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Originally Posted by randys1 View Post
i wouldnt bother with cables, i would just find a blu ray player or whatever that supports sub titles, i wonder if there is one

There are a handful that support CC, Randy, but my SONY is not among them, so I use the PC to feed a signal WITH CLOSED CAPTIONING to the TV for films I suspect I will have trouble with like British films or Gangsta stuff.

I wish I had done a more careful job when selecting my Blu-Ray player...I don't want to throw it out just for Captions.
I just had no idea that most BD players were incapable of handling CC...live and learn.
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Old 07-29-2013, 12:47 PM   #8
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There are a handful that support CC, Randy, but my SONY is not among them, so I use the PC to feed a signal WITH CLOSED CAPTIONING to the TV for films I suspect I will have trouble with like British films or Gangsta stuff.

I wish I had done a more careful job when selecting my Blu-Ray player...I don't want to throw it out just for Captions.
I just had no idea that most BD players were incapable of handling CC...live and learn.
well, they all support subs for discs, it is knowing which support it for streaming, how would you know that as i dont recall ever seeing it mentioned on a box of a product
__________________
IF REMOTE IS SLOW On your remote,press and hold the "SELECT" and "MUTE" buttons. Wait for the Green lights at the top of your remote to blink twice. Then enter" 963" ,then press "CHANNEL DOWN" button. Wait for the Green light to blink 4 times. This procedure stops the IDing of the Remote to the Recv'r everytime you press a Remote button(I know it sounds weird but it seems to work for me!!)
Good Luck!
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Old 07-29-2013, 07:24 PM   #9
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My Roku works just fine with WiFi.
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Old 07-29-2013, 07:26 PM   #10
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Evidently they are just more sensitive to issues, so much Roku produced a how to video on placement of the thing. They arent as robust with outside interference and other things, which is quite stupid if you ask me. Anyways, I have mine hardwired now, screw it.
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Old 07-30-2013, 07:41 AM   #11
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Quote:
Originally Posted by randys1 View Post
well, they all support subs for discs, it is knowing which support it for streaming, how would you know that as i dont recall ever seeing it mentioned on a box of a product

randy, they don't mention the subject on any of the boxed DVD's, I do not know why. You can go to Netflix>>Help>>Search>>closed captions Blu-Ray, where they have a list of closed captioning capable DVD's but you can get a better idea by calling them and grilling them on model numbers.

I have found that the website has some fallacious info and even customer service tries to be a bit vague, like they don't want to commit. (I just rechecked and the capability listing is MUCH improved.)

I have not checked the DVD's in a while because all Windows PC's are capable of streaming CC IF the movie is sent out that way. Call up an English language movie on your computer and check the lower right for CC options, most ARE CC but some are not.
Get the signal from your computer to your TV if you can and you are home free.
If not, you need another decoding via DVD or ROKU or PS-3, etc.

Last edited by zip2play; 07-30-2013 at 07:52 AM..
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