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Onkyo TX-SR606 HDMI Switching headache

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Old 01-25-2011, 06:27 PM   #196  
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Hi all, I'm new to the forum and in search of a bit of advice:

I picked up a 606 yesterday on Craigslist at a crazy price, knowing full well that the OSD had already gone on the HDMI inputs, but the inputs themselves work flawlessly. A friend who is an electrical engineer has offered to help me with the standard surgery to repair the unit, if needed.

The unit will be hooked only to a PS3, and to a 1080i plasma. Is it worth my time and effort to perform microscopic surgery on the receiver if I'm not concerned with upscaling or the OSD?

If the OSD has already gone, is it only a matter of time before the HDMI inputs take a tragically frustrating turn?

Would I get the same 7.1 audio signal with the PS3 connected directly to the tv with HDMI and all 3 components hooked together with optical cable?

Sorry about the long post. Like I said, I'm a noob with surround sound. Thanks in advance.
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Old 02-02-2011, 03:34 PM   #197  
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How in the world do you take the black cable out from that white spring loaded clip? I saw this post about releasing the wings on the long side and I'm using small tweezers to pull them away and even cracked one side too and all the time trying to wiggle the black cable out. Help plz... =)
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Old 02-05-2011, 10:34 PM   #198  
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Quote:
Originally Posted by spldart View Post
You got pass through and switching. But your eeprom is corrupted so your video processor is, for a lack of a better word, dumb.. without the instructions in the eeprom it doesn't know how to osd and you prolly don't have upconversion either. At this point be happy with what you got or you will need a new board. Onkyo doesn't sell the eeprom for the video section.
Price of the board is in this thread somewhere... IIRC 125 or maybe a bit more. Used to be over 260 bux.... But onkyo isn't likely to sell it to you. And there will be markup through a service center.
spldart,

I did the cap thing and all my component inputs are working again. Whoo hoo! It's stuff like this that makes the Internet great.

My VD is ????????. Is the only thing I lose because of this the OSD and upconversion? I'm pretty indifferent to both of them if that's the only down side of a corrupt eeprom.

thanks
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Old 02-09-2011, 05:44 PM   #199  
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Default 876 No Signal error on HDMI Inputs

Quote:
Originally Posted by spldart View Post
An 876 is on my bench right now. (same hdmi board) I will take pictures of the mod and post them tonight.
I'm sure glad I found this thread! My 876 is out of warranty and I'm getting a No Signal error on all HDMI inputs. HDMI output works fine. Component inputs work fine.

Will the capacitor thing fix this issue? Is the 876 HDMI board the same as the 606 or different?

Thanks!!!
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Old 02-09-2011, 10:57 PM   #200  
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Quote:
Originally Posted by bigeric View Post
I'm sure glad I found this thread! My 876 is out of warranty and I'm getting a No Signal error on all HDMI inputs. HDMI output works fine. Component inputs work fine.

Will the capacitor thing fix this issue? Is the 876 HDMI board the same as the 606 or different?

Thanks!!!
spldart hasn't been heard from in a while. I'm curious on what happened with that 876 myself.

Mike
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Old 02-10-2011, 03:49 PM   #201  
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Originally Posted by thecalvin View Post
Yeah, I can definitely confirm those symptoms on mine as well...unfortunately i'm a month out of warranty...how much did they say it would cost to repair, Awol?
if you only a month out of warranty, call onkyo sales/support. they are VERY aware of the board problem. i was a couple of weeks out of warranty, talked to onkyo, they instructed me to take it to the local repair shop, and repair was done under warranty. good luck.
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Old 02-11-2011, 03:14 PM   #202  
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I agree with rcpaton-If it is only a couple of months out of warranty, call them AS LONG AS YOU BOUGHT IT FROM AN AUTHORIZED DEALER. I had my 805 for just over 2 years when the DSP started acting up (loud pops). I had bought it from an authorized dealer and had the paperwork to prove it so they covered the repair completely (except for shipping).
dave
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Old 02-17-2011, 08:18 AM   #203  
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Default Copy of Letter sent to ONKYO

2-16-2011
Dear Sir,
After several days of research I chose one of your products (TX-SR606) as the best available for the price range. I purchased (10-09-2008) it using several reviews from Amazon as my guide to satisfied customers. I use mostly the SAT TV HDMI input for 99% of our entertainment. After a few months it started taking longer for the picture to show up on the TV after being turned on. After about a year had passed it was a new ball game to turn on the equipment. First I had to turn on the AV Receiver (TX-SR606) several minutes (5 to 10) before the SAT Box and TV in order for the TV picture to come on at all. At this time not knowing if the problem was the Sat Box, TV or AV receiver I continued to use the unit with the modified turn on sequence. But then the problem became worse by not always working even with this sequence.

I started to trouble shoot the system in Oct 2010 by using the process of elimination. I plugged the Sat Box directly into the TV thus eliminating the AV Rec. Everything worked fine then picture came on TV as soon as Sat Box and TV were turned on. Thus the problem must have been the AV rec. all along. I then done some online research for similar problems with this receiver and much to my surprise I found that this was an ongoing problem with this model receiver. At this time I knew the warranty was close to expired (2yrs) but I called (Dec 1 2010) your warranty department. I explained the problem and they issued me a onetime warranty accommodation and had me send the unit to DTR repair center in Denver, CO. I included a problem description that the HDMI inputs were not working correctly.

I took the unit to the nearest UPS store and $74 later it was on the way to Denver. Approx 4 weeks later the unit was returned but not completely repaired, the DVD HDMI input still was bad. I called DTR and they had me return the unit. I talked to the repair tech and explained the problems with him. Another several weeks passed before it was returned.
The DVD HDMI input is still not working; the movie starts and continues to go black at various intervals for various amounts of time same as before.
Then I unplugged the DVD from the AV Rec and plugged it directly into the HDMI input on the TV and again everything works fine.

At this point in time I became VERY UPSET with the whole routine. I placed a call (1-16-2011) to your parts and service to explain the problem and wanted a different approach to solve this problem. I was informed that a discount of a $100 could be applied to the purchase of a new receiver but that in no way would a replacement be made since it is out of warranty. Why was a repair authorized and then since they cannot fix it you are not going to do anything?

This unit has a design flaw that has been well documented by other owners on several forums and since I have been a victim of this problem of your making I feel that the least you could do would be to replace it with a unit without this flaw if for no other reason other than for good public relations.
As of now I am not a very good ambassador for your company. Your products have had a very high rating before. Please consider my request and thank you for your time.
Enclosed are copies of the paper work that I have for this.


Yours Truly
Edward S*****

PS: A Complaint has been submitted to the NJ BBB also.


Will post any reply from ONKYO
Wish I had found this board before I bought this receiver.
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Old 02-17-2011, 02:36 PM   #204  
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Glad to see I'm not the only one with tx-sr606 issues.

Purchased in Oct 2008. HDMI failed Nov 2009 and was warranteed repair. HDMI failed again Nov 2010 out of warranty, but onkyo agreed to repair....but had to be sent to michigan. Got receiver back in december, and it failed again january 2011. Onkyo said it was the repair centers problem and I had to send it back. The first two repairs, capacitors were replaced. When sent back the third time, I told them to replace the whole board, as capacitor replacement was a band aid effect. Just received receiver back a few days ago with a new board, and now the HDMI doesn't work at all. Sent an email to the onkyo rep i've been dealing with stating that I will not ship receiver for a fourth time to repair the same problems and want this forwarded to a regional manager. Odds are, they won't respond. Any suggestions as to further courses of action?? I will also be filing a complaint with the BBB.
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Old 03-10-2011, 09:10 AM   #205  
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Default similar issue with tx-sr875

Yesterday my 875 decided that it was no longer going to accept or send HDMI signals. I've been using it flawlessly for the past three years, passing input from a PS3, AppleTV and HD Tivo on to my Panny monitor.

Yesterday morning things were fine, then in the afternoon I got a call from my wife saying that the TV wouldn't show a picture. Sure enough, when I got home all three inputs showed NO SIGNAL on the front after a try at handshaking, and the OSD would not display on the TV.

So... I started searching forums and found this page and many others about HDMI board issues with the 606, but non on the 875.

I called Onkyo parts/service, they said that a replacement board retails for ~$1000. That's more than I paid for the whole unit new three years ago. Clearly I don't want to go that route.

They also said they have a trade-in program for refurbished units that carry a 1 year warranty, but for an 808 it would be $450 plus shipping and for a 1007 it would be $560 plus shipping.

I found this video by Ed youtubeDOTCOM/watch?v=gj0x5S9ez5U that inspired me to post here to see if anyone thought a similar operation could be performed on my unit. It would be great to be back up and running for $30 instead of the $450 minimum trade-in or $1000 replacement board option.

anyone know?
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Old 03-28-2011, 05:24 PM   #206  
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Quote:
Originally Posted by LlanoLonghorn View Post
2-16-2011
Dear Sir,
After several days of research I chose one of your products (TX-SR606) as the best available for the price range. I purchased (10-09-2008) it using several reviews from Amazon as my guide to satisfied customers. I use mostly the SAT TV HDMI input for 99% of our entertainment. After a few months it started taking longer for the picture to show up on the TV after being turned on. After about a year had passed it was a new ball game to turn on the equipment. First I had to turn on the AV Receiver (TX-SR606) several minutes (5 to 10) before the SAT Box and TV in order for the TV picture to come on at all. At this time not knowing if the problem was the Sat Box, TV or AV receiver I continued to use the unit with the modified turn on sequence. But then the problem became worse by not always working even with this sequence.

I started to trouble shoot the system in Oct 2010 by using the process of elimination. I plugged the Sat Box directly into the TV thus eliminating the AV Rec. Everything worked fine then picture came on TV as soon as Sat Box and TV were turned on. Thus the problem must have been the AV rec. all along. I then done some online research for similar problems with this receiver and much to my surprise I found that this was an ongoing problem with this model receiver. At this time I knew the warranty was close to expired (2yrs) but I called (Dec 1 2010) your warranty department. I explained the problem and they issued me a onetime warranty accommodation and had me send the unit to DTR repair center in Denver, CO. I included a problem description that the HDMI inputs were not working correctly.

I took the unit to the nearest UPS store and $74 later it was on the way to Denver. Approx 4 weeks later the unit was returned but not completely repaired, the DVD HDMI input still was bad. I called DTR and they had me return the unit. I talked to the repair tech and explained the problems with him. Another several weeks passed before it was returned.
The DVD HDMI input is still not working; the movie starts and continues to go black at various intervals for various amounts of time same as before.
Then I unplugged the DVD from the AV Rec and plugged it directly into the HDMI input on the TV and again everything works fine.

At this point in time I became VERY UPSET with the whole routine. I placed a call (1-16-2011) to your parts and service to explain the problem and wanted a different approach to solve this problem. I was informed that a discount of a $100 could be applied to the purchase of a new receiver but that in no way would a replacement be made since it is out of warranty. Why was a repair authorized and then since they cannot fix it you are not going to do anything?

This unit has a design flaw that has been well documented by other owners on several forums and since I have been a victim of this problem of your making I feel that the least you could do would be to replace it with a unit without this flaw if for no other reason other than for good public relations.
As of now I am not a very good ambassador for your company. Your products have had a very high rating before. Please consider my request and thank you for your time.
Enclosed are copies of the paper work that I have for this.


Yours Truly
Edward S*****

PS: A Complaint has been submitted to the NJ BBB also.


Will post any reply from ONKYO
Wish I had found this board before I bought this receiver.
3-28-2011
Thanks to a mutual agreement this issue has been resolved to my satisfaction. I would recommend ONKYO products to anyone.
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Old 04-30-2011, 10:06 PM   #207  
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Default Issue during replacement of components and afterwards

Hi,
1. I did the cap replacement, etc. but while taking off the daughter board I broke the black power wire (GND-12V-GND-12V-GND). How do I do a replacement for it? There's not much wire left for me to strip it and where it's connected, i.e. the board below I hate to touch it fearing I'll tear it too.

2. The bottom plate I see an issue. The 2nd. from right 100 uF which you're suggesting replacing is MISSING altogether from my board. I tried to add some solder to the points it's not even taking it. It's a FACTORY board 1st. time opening it.

3. Top side, right beside the chip called DSP there's a oblong shaped component. Mine looks like it's completely blown with black gel-like almost solid stuff all around it. What can I do?

4. Just below it (pt. 3 above) there's an electrolyte cap, then a processor and another very small cap. The processor has a cap between the terminals stating 50V (?? uF). Do not understand why.

ANY help for these above, highly appreciated. Mine's NOT a refurb unit.
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Old 05-01-2011, 08:39 AM   #208  
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Quote:
Originally Posted by LlanoLonghorn View Post
3-28-2011
Thanks to a mutual agreement this issue has been resolved to my satisfaction. I would recommend ONKYO products to anyone.
Excellent, that is good news to hear!
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Old 05-01-2011, 10:14 PM   #209  
My plasma is High Def.
 

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Quote:
Originally Posted by bmninada View Post
Hi,
1. I did the cap replacement, etc. but while taking off the daughter board I broke the black power wire (GND-12V-GND-12V-GND). How do I do a replacement for it? There's not much wire left for me to strip it and where it's connected, i.e. the board below I hate to touch it fearing I'll tear it too.

2. The bottom plate I see an issue. The 2nd. from right 100 uF which you're suggesting replacing is MISSING altogether from my board. I tried to add some solder to the points it's not even taking it. It's a FACTORY board 1st. time opening it.

3. Top side, right beside the chip called DSP there's a oblong shaped component. Mine looks like it's completely blown with black gel-like almost solid stuff all around it. What can I do?

4. Just below it (pt. 3 above) there's an electrolyte cap, then a processor and another very small cap. The processor has a cap between the terminals stating 50V (?? uF). Do not understand why.

ANY help for these above, highly appreciated. Mine's NOT a refurb unit.
I fixed the Pt. #1, i.e. broken cord issue.
Pt. #2, i.e. the missing cap, I let it be as-is
Pt. #3, I let it be as-is, i.e. blown cap or transistor.
Pt #4, I removed the cap.
Only when I removed the Pt. #4 did I get HDMI back and everything works fine.

Additionally, post everything, I blew the fuse located on the underside of the small PCB attached to the transformer. It seems there are some more folks here who had the same issue, i.e. the particular fuse blown. Thus, if post remedial actions if someone finds that strange click-click sound, check the fuse. It's a 5A/125V fuse, readily available in Radio Shack.
This means even without Pt #2 cap, things work
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Old 05-01-2011, 10:20 PM   #210  
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Default NJ BBB complaint filed

I had filed a complaint with NJ BBB against Onkyo for this particular model. Onkyo should issue a formal recall notice. After all my fixes, my EEPROM is shot (VD showing ?????????) and thus cant get OSD or component video out. Once again it seems it's a very common problem with this model. Somewhere, someone suggested Onkyo replacing this model with TX-SR608, which btw has quite a few registered HDMI upconversion issues. Frankly, I am slowly coming to a conclusion that most probably Onkyo may not be a good reliable product or has horrible QC department or it lacks quality engineers.
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