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Screwed up eBay auction trying to sell HD DVD

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Old 08-17-2010, 05:02 PM   #16
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At least THAT description states it is up-converted HD. Many of them say "HD-DVD player" so it is no surprise when people get confused especially if they didn't know about the HD DVD format.
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Old 11-23-2010, 07:22 AM   #17
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Well, I tried again. This buyer doesn't have an HD DVD player and the saga continues. I checked feedback for the second high bidder who does apparently have an HD DVD player based on previous closed auctions, so I sent a second chance offer which expired. I may as well try hitting doves flying overhead with a BB gun as trying this nonsense, that would be less frustrating.

http://cgi.ebay.com/ws/eBayISAPI.dll...=STRK:MESOX:IT

Quote:
Good morning,
I recently won an auction, but as soon as I placed my bid I realized that they were for an HD DVD player. I do not own one of those, and I could not retract my bid sooner. I was hoping someone would outbid me. I am truly sorry, as I have never asked a seller to relist their item, but these movies will not be playable for me. I hope I can count on you understanding my delimma, and I am very sorry once again. If you have any questions, please let me know.

Thank you.
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Old 11-23-2010, 08:06 AM   #18
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Originally Posted by Chris Gerhard View Post
Well, I tried again. This buyer doesn't have an HD DVD player and the saga continues. I checked feedback for the second high bidder who does apparently have an HD DVD player based on previous closed auctions, so I sent a second chance offer which expired. I may as well try hitting doves flying overhead with a BB gun as trying this nonsense, that would be less frustrating.

http://cgi.ebay.com/ws/eBayISAPI.dll...=STRK:MESOX:IT
Hey Chris, you might want to take a look at one of my listings. I have been selling HD DVDs for many months and I never have any issues like that. Here's a link to one of mine I am selling now: http://cgi.ebay.com/ws/eBayISAPI.dll...STRK:MESELX:IT
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Old 11-23-2010, 09:35 AM   #19
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Hey Chris, you might want to take a look at one of my listings. I have been selling HD DVDs for many months and I never have any issues like that. Here's a link to one of mine I am selling now: http://cgi.ebay.com/ws/eBayISAPI.dll...STRK:MESELX:IT
You must have the magic touch. Maybe I can just sell mine to you and let you make the fortune selling them on eBay? I looked and will try to see if something you do is causing your better results. If you read my description, it seems that I am making it clear these won't play in a DVD player. I tried listing all HD DVD players but buyers don't really know their model numbers, only manufacturer most of the time. Players by Samsung, LG, Toshiba, Onkyo, Integra, RCA, Venturer and the various PC drives and game add-on sound like something they might have without checking and they don't check.

My current ad with ask if you aren't sure advice has worked best but far from perfect.
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Old 11-23-2010, 09:43 AM   #20
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You must have the magic touch. Maybe I can just sell mine to you and let you make the fortune selling them on eBay? I looked and will try to see if something you do is causing your better results. If you read my description, it seems that I am making it clear these won't play in a DVD player. I tried listing all HD DVD players but buyers don't really know their model numbers, only manufacturer most of the time. Players by Samsung, LG, Toshiba, Onkyo, Integra, RCA, Venturer and the various PC drives and game add-on sound like something they might have without checking and they don't check.

My current ad with ask if you aren't sure advice has worked best but far from perfect.
The only reason I can think of that I have been successful is that after the letters HD DVD I put: (lost format war to Blu-ray). That probably sends up a red flag to potential DVD only buyers.
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Old 11-23-2010, 09:54 AM   #21
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Originally Posted by HD Goofnut View Post
The only reason I can think of that I have been successful is that after the letters HD DVD I put: (lost format war to Blu-ray). That probably sends up a red flag to potential DVD only buyers.
I bet you are right, your description immediately points that out and any bidder has to read an entire paragraph in my ad. My guess, these bidders don't read that far and the first sentence needs to be the focal point. For the same reason, an ad with a list of 20 odd players doesn't work, too much detail.
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Old 11-23-2010, 11:44 AM   #22
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You can play around with the font size and color in your item description. I noticed that your description does seem like small print which most people never read. Try highlighting something like this: "These HD-DVD discs will NOT play in a regular DVD player. They will only play in a HD-DVD player which is specifically made for these types of discs."
And then the rest of the item description in normal font.
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Old 12-14-2010, 08:29 AM   #23
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I have listed several more and had some close and others cancelled. I believe nothing can stop someone from bidding, no bold print, nothing else. I either send a note explaining what HD DVD is with an invoice or send a note before shipping if paid without invoice. About 1/3rd of the time, the winner doesn't know what HD DVD is, all that is seen is the DVD in HD DVD and the low price and that speaks louder than anything I can post in the auction ad.
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Old 12-14-2010, 08:41 AM   #24
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I have listed several more and had some close and others cancelled. I believe nothing can stop someone from bidding, no bold print, nothing else. I either send a note explaining what HD DVD is with an invoice or send a note before shipping if paid without invoice. About 1/3rd of the time, the winner doesn't know what HD DVD is, all that is seen is the DVD in HD DVD and the low price and that speaks louder than anything I can post in the auction ad.
I've only had one bidder in the last couple months that placed a bid thinking it was a DVD instead of an HD DVD. Luckily, they told me before it was over and someone else won the auction.
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Old 12-14-2010, 09:29 AM   #25
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Originally Posted by HD Goofnut View Post
I've only had one bidder in the last couple months that placed a bid thinking it was a DVD instead of an HD DVD. Luckily, they told me before it was over and someone else won the auction.
One problem that has become apparent, I also sell DVDs and buyers of those bid without reading, trusting me and thinking it is another DVD. I get the final value fee back but have wasted a free listing during this free listing promotion but I can't stop it so there is no reason to try to do anything differently. I hope to get upgraded to Top Rated Seller and save a little on the final value fees but so far I haven't sold enough to reach and maintain that rating.
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Old 12-14-2010, 10:17 AM   #26
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Originally Posted by Chris Gerhard View Post
One problem that has become apparent, I also sell DVDs and buyers of those bid without reading, trusting me and thinking it is another DVD. I get the final value fee back but have wasted a free listing during this free listing promotion but I can't stop it so there is no reason to try to do anything differently. I hope to get upgraded to Top Rated Seller and save a little on the final value fees but so far I haven't sold enough to reach and maintain that rating.
IMHO what eBay requires to becomes a Top Rated Seller is absurd. Unless you sell 50 items a week for more than $10 a piece and actually have the time to pack and mail them all it will literally take you years to become Top Rated. I have been selling optical discs for three years now and am almost to 500.
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Old 12-14-2010, 10:30 AM   #27
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My brother in Ca. sold his using this disclaimer at the very top of his descripition, which is a partial explaination from wikipedia

PLEASE NOTE:
HD DVD (short for High-Definition/Density DVD) is a discontinued high-density optical disc format for storing data and high-definition video.[1] Supported principally by Toshiba, HD DVD was envisioned to be the successor to the standard DVD format. However, was discontinued in February 2008, after a protracted high definition optical disc format war with rival Blu-ray

This is not for play in normal DVD (sd-dvd) players Blu-Ray or progressive scanning devices. If you are unfamiliar with this format please DO NOT BID as absolutely no returns will be honored. Please verify your player is capable of playing these disc, before bidding. Thank you for looking and happy bidding.
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Old 12-17-2010, 08:39 AM   #28
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No amount of disclaimers or bold type overcomes the bidder that sees DVD in the title and the low price and nothing else, then bids. I just went through the nuisance of cancelling an auction for a Casablanca HD DVD. She had purchased a couple of DVDs and one HD DVD and I sent the invoice with a note about the HD DVD and a week later she finally took time to understand and wanted the HD DVD removed, so I started the process to void the auction and get my money back and sent a revised invoice.

A bold face threat to not accept a return of a disc the buyer can't play if enforced, most likely results in a negative feedback.
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Old 12-17-2010, 09:17 AM   #29
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No amount of disclaimers or bold type overcomes the bidder that sees DVD in the title and the low price and nothing else, then bids. I just went through the nuisance of cancelling an auction for a Casablanca HD DVD. She had purchased a couple of DVDs and one HD DVD and I sent the invoice with a note about the HD DVD and a week later she finally took time to understand and wanted the HD DVD removed, so I started the process to void the auction and get my money back and sent a revised invoice.

A bold face threat to not accept a return of a disc the buyer can't play if enforced, most likely results in a negative feedback.
Chris, you should really try using my disclaimer for auctions:

This is the HD DVD (lost the format war to Blu-ray) of ________. The disc, box, and cover art are in like new condition. Payment is due via PayPal within 48 hours after the end of auction. If your payment is not received in that time frame negative feedback will be given and the item will be re-listed. My feedback is 100% so please don't hesitate to ask me any questions you have may have and be sure to check out my other movies for sale. As always shipping is FREE! Thank you for visiting.
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Old 12-17-2010, 11:00 AM   #30
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Those disclaimers will be voided by the belief an upscaling DVD player is an HD DVD player and don't work, at least not for me. A seller can't leave negative feedback for a buyer on eBay, only file a non-paying winner claim to get the final value fee back. I am going to put this in bold red in the Casablanca relist and other HD DVD auctions and see if it catches bidders attention.

Quote:
Please be certain you have the correct player before bidding. I have had to cancel several auctions because the winner does not have an HD DVD player. Most HD DVD players were manufactured by Toshiba and none have been made in about 3 years. Nearly 100% of US households have a DVD player, probably about 20% have a Blu-ray player and less than 1% have an HD DVD player so if you don't know for a fact you have an HD DVD player, it is very likely you don't. Please inquire before bidding if you have any questions.
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