High Def Forum - Your High Definition Community & High Definition Resource

Go Back   High Def Forum - Your High Definition Community & High Definition Resource > General Chit Chat > The High Definition Lounge
Rules HDTV Forum Gallery LINK TO US! RSS - High Def Forum AddThis Feed Button AddThis Social Bookmark Button Groups

The High Definition Lounge Can't find a proper forum for your questions, comments, reviews, etc.? Post them here! RSS - The High Definition Lounge

My experience with Panasonic

AddThis Social Bookmark Button
Thread Tools
Old 09-06-2011, 06:32 AM   #1
What is HD?

Join Date: Sep 2011
Posts: 1
Default My experience with Panasonic

I purchased my Panasonic VIERA TC-P50X3 50-Inch 720p Plasma HDTV in June, 2011 it's the beginning of September now and my set has worked for maybe three weeks altogether.

I had a TIVO HD connected to HDMI 1 and my computer to HDMI 2. These were the same connections that I used successfully on a Sony TV for three years. It worked fine for two weeks and then it stopped. I called Panasonic Service and they sent out a repair crew (from Tampa..a 200 mile round trip instead of using a local repair firm) and they told me that the main board had burned out. They said that Panasonic would send the replacement board to me and when I got it to call them and they would come back to install it...which they did.

One week later the main board burned out again. Now Panasonic has the nerve to tell me that it is my TIVO unit that is burning out the boards. They say that it is very common for any cable box or satellite receiver to burn out HDMI sockets. They said that they would replace the board this time but my warranty would be void after that. I was told to call a local repair company for service. The new company came and picked up my set to repair. They called me a week later and told me that Panasonic had changed their mind and would not pay for the repair and if I wanted it done it would cost me almost $400. I told them not to do the repair and they said that I still owed them $60. I will pay them the $60 just for the satisfaction on taking a hammer to that piece of junk.

In the mean time I had hooked up a 32" Sanyo that I moved from our kitchen with the same connections and again they worked fine. They are still working fine today. The problem is NOT with my TIVO unit. The problem is with the Panasonic set...and with Panasonic employees.

My advice....stay away from Panasonic products. Their customer service is terrible!!!
RainPure is offline   Reply With Quote
Old 09-06-2011, 06:44 AM   #2
I bleed for HD

Join Date: Nov 2007
Location: Ohio
Posts: 14,014

Wow - I am sorry to hear that. I had a board short out in my Panny (was indeed another piece of equipment (projector) as it also shorted out a board in my receiver x2) and they came right out and replaced it without any issues and haven't had a problem since that was 2 1/2 yrs ago. They did use a local company and I had 0 problems. Seems the consumer experience can vary wildly.
HT- Panasonic TH-50PZ800U 1080p plasma, Panasonic PT-AX200u LCD projector, Elite Vmax Electric 100' screen, Pioneer Elite SC-71 AVR, Paradigm Titan Monitor v5 fronts, Paradigm CC-190 v6 center, Paradigm Atom Monitors v5 surrounds(x4), HSU research VTF-2 sub, Bowers + Wilkins ASW610 sub, HTPC/Gaming rig, Sony BDP-S550 blu-ray, Uverse HD-DVR, Roku 2

Bedroom: RCA 40: LED, BD-player
Den - Vizio 20"1080p LCD + RCA BDP

Don't believe everything you read on the internet - Albert Einstein
jkkyler is offline   Reply With Quote
Old 10-05-2011, 07:10 PM   #3
High Definition is the definition of life.

Join Date: Sep 2011
Location: loretto,tn
Posts: 36

i have the same exact tv.ive had it for about 1-1/2 yrs i guess and never had any problems with it, i love it.
TNYANKEE74 is offline   Reply With Quote
Old 10-06-2011, 08:44 PM   #4
The Universe is HiDef.
HiDefRev's Avatar

Join Date: Nov 2006
Location: State of Relativity, USA
Posts: 2,531
Default Panasonic

Indeed. The bulb in my Panny RPTV burned out after over 3 years of use. Panasonic sent the local repairman out and installed a new one free of charge. In all honesty, this is the first time I have heard of anyone having problems with Panasonic service. .
Living Room
Samsung PN60F5500 60" 1080p 3D Plasma HDTV, Sony PS3 3D 500 GB, DISH Network Hopper 3 with 16 Tuner DVR, Onkyo TX-NR656 5.2.2 4K 3D Atmos AV Receiver, BIC America DV84 Front Tower Speakers, BIC DV62si Atmos and Surround Speakers, BIC DV62CLR-S Center Speaker, BIC F-12 12" Subwoofers x 2
Master Bedroom
Vizio E470VL 47" 1080p HDTV, Samsung BD-F5900 3D Blu-ray Player, DISH Network Joey
HiDefRev is offline   Reply With Quote
Sponsored Links
Go Back   High Def Forum - Your High Definition Community & High Definition Resource > General Chit Chat > The High Definition Lounge
AddThis Social Bookmark Button

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads to My experience with Panasonic
Thread Thread Starter Forum Replies Last Post
Hdmi Switch and Panasonic Egotist Flat-Panel TVs 7 02-04-2011 08:22 PM
HD DVD's versus BR DVD's myturn High Definition Media 110 02-03-2009 05:12 AM
If I Were To Ask Right Now, At This Very Moment, Straight Up... Peter Marlowe Blu-Ray and Ultra HD Blu-Ray Players 104 01-25-2009 12:01 PM
Does the calibration service circuit city offers considered profesional? JOE.G HDTV Calibration 10 01-19-2009 02:31 PM
Insignia NS-2BRDVD vs Samsung BD-P1500 mnr4evr Blu-Ray and Ultra HD Blu-Ray Players 8 01-12-2009 08:00 PM
LCD or Plasma? here is my experience Blintok Flat-Panel TVs 7 10-08-2008 10:39 AM

All times are GMT -6. The time now is 01:00 AM.

Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2004 - 2008, High Def Forum