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-   -   How To Update The Firmware On Your Toshiba HD DVD Player - For New Owners (https://www.highdefforum.com/hd-dvd-players-discs/56607-how-update-firmware-your-toshiba-hd-dvd-player-new-owners.html)

MidnightWatche 11-22-2007 01:45 PM

How To Update The Firmware On Your Toshiba HD DVD Player - For New Owners
 
Updating Your Toshiba HD DVD Player

Firmware. Why update it? Think of it as a driver update for computer hardware, or a new updated version of your favorite software program for Windows. It makes things work better and may even have new features added. With HD DVD players the latest updates often include playback fixes, improved functionality and new features for some of the latest HD DVD titles that include improved web-enabled extras, such as those found on Transformers, Blood Diamond or Evan Almighty, for example.

Updating the firmware on your new HD DVD player is a lot easier than you may think. You can update your player to the latest firmware by either 1) the ethernet port (connecting the player to the internet since there is an ethernet port on the back of all HD DVD players for this), or by 2) manually downloading the firmware ISO and burning it to a CD ROM. If you're a little wary of doing something like this yourself, ask a techie friend who is familiar with this sort of thing to give you a hand.


How To Find Out What Firmware Version You Already Have

Stop any movie that may be playing and press Setup on the remote. In the Setup menu go to General --> Maintenance --> Update. It will tell you in the first set of numbers what the version is, for example 1.2/T19M. The firmware version in this example would be 1.2.

http://tacp.toshiba.com/tacpassets-i...warecheck6.jpg


To Update Via The Ethernet Port

First, go into the internet section of the Setup menu (Ethernet --> DHCP) and do the following:

1) Turn DHCP to ON
2) Turn DNS to ON
3) Move cursor to highlight the Confirm button in Yellow and press OK

Exit out of the setup menu and remove any disc that may be in the HD DVD player. Turn off the power and then turn it back on. You should then be able to update to the latest firmware via the Setup menu (General --> Maintenance --> Update) and then following the on-screen instructions.

Once the firmware update download process has finished:
  1. A message will appear, and the firmware update will automatically start.
  2. When the firmware update is completed, the player will automatically turn itself off.
For the HD-XA2 player only, please also follow these additional instructions:
  1. Power up the player again.
  2. The player will display a message (MSSG) that another update will start.
  3. Read the message and press OK. The message will disappear, and the second firmware update will automatically start. Please be patient during this process. (During the update, "VERUP" may flash on the display of the player.)
  4. When the firmware update is completed, the player will automatically turn itself off.
  • DO NOT UNPLUG, TURN OFF, OR USE ANY OTHER FEATURE OF YOUR PLAYER DURING THE FIRMWARE UPDATE PROCESS. Doing so will cause the writing of the firmware update to the player to be halted and the player may no longer operate properly. If the player stops working, please contact Toshiba Customer Solutions at 800-319-6684 (US) or 800-268-3404 (Canada).
  • If no firmware update is available, the player will quickly exit the update process.
The good thing about connecting your player to the internet is that you'll also be able to take advantage of all the web-enabled extras on an increasing number of HD DVD titles.


To Update By Downloading The ISO Firmware

ISO Burning Software: Use a CD only to burn the ISO image and not a DVD. If you do not have any burning software there is a FREE version of DeepBurner that will burn ISO images (works on Windows 95/98/2000/NT/ME/XP/Vista x86/Vista x64 and is virtually compatible with ANY CD/DVD burner). Click here to download. Since the firmware filesize is relatively small, please be sure to burn at a slow speed as this can often ensure a solid, error-free burn. Also remember to select Burn ISO image and to not just create a data CD.

DeepBurner: Choose Burn ISO Image
http://i161.photobucket.com/albums/t..._ISO_Image.png

DeepBurner: Change Write Speed to 4x before navigating to the downloaded .ISO. When ready click Burn ISO.
http://i161.photobucket.com/albums/t...ISO_Image2.png

If your burning software has the option, choose "Disc At Once" instead of "Track At Once". If the firmware update is in a .ZIP file, extract it and burn the large .ISO file image to disc. If the burn seems to have completed successfully and you feel like checking the disc after burning the ISO image and are concerned that the PC is unable to read the disc, don't be alarmed. This is perfectly normal, just follow the instructions below to update the firmware.

You can download the firmware update from either the Canadian or American Toshiba websites.

Toshiba HD DVD Firmware ISO Downloads - Canadian Site
Toshiba HD DVD Firmware ISO Downloads - American Site

Current Version: Firmware 2.4 for the HD-XA1, HD-A1 and HD-D1
  • This firmware update improves network connectivity for supporting the download of web-enabled network content associated with certain HD DVD discs, improves certain video and audio processing capabilities, and also addresses certain disc playback and HDMI/DVI related issues identified by Toshiba.
HD-A1/D1 -- 69.8 MB .ISO - Firmware update 2.4 Date: Nov 15, 2007
HD-XA1 ---- 69.8 MB .ISO - Firmware update 2.4 Date: Nov 15, 2007


Current Version: Firmware 2.7 for the HD-XA2, HD-A20, HD-A2, HD-A2W, and HD-D2
  • Big update for HD-XA2 owners: 1080p/24 properly outputs 23.98 fps (no forced option yet); HBR Audio Support For DD+, TrueHD and DTS-HD (Set Digital Direct Audio Mode to ON and Digital Out HDMI to Auto); Lip sync issue reduced significantly; Reports of improved bass management using multi-channel analog out (Set digital SPDIF to PCM and all speakers to the same size)
  • Improves network connectivity supporting the download of web-enabled network content associated with certain HD DVD discs
  • Addresses certain disc playback and HDMI/DVI related issues identified by Toshiba
HD-A2/D2 -- 35.5 MB .ZIP - Firmware update 2.7 Date: Nov 12, 2007
HD-A20 ---- 35.5 MB .ZIP - Firmware update 2.7 Date: Nov 12, 2007
HD-XA2 ---- 36.3 MB .ZIP - Firmware update 2.7 Date: Nov 12, 2007


Current Version: Firmware 1.3 for the HD-A30, HD-A3, HD-D3, and HD-A35
  • This firmware update improves network connectivity for supporting the download of web-enabled network content associated with certain HD DVD discs, improves certain video and audio processing capabilities, and also addresses certain disc playback and HDMI/DVI related issues identified by Toshiba.
HD-A3 ----- 34.6 MB .ISO - Firmware update 1.3 Date: Nov 15, 2007
HD-A30 ---- 34.6 MB .ISO - Firmware update 1.3 Date: Nov 15, 2007
HD-A35 ---- 34.6 MB .ISO - Firmware update 1.3 Date: Nov 15, 2007


Now That You've Downloaded And Burned The ISO Image To Disc ...

The following events may interrupt the firmware update process and cause the player to malfunction.
  • DO NOT unplug the power cord during the firmware update process
  • Avoid loss or interruption of power during the firmware update process
  • DO NOT press the power button on the unit during the firmware update process
  • Check the disc for dirt or scratches before beginning the firmware update process
1) Confirm that the player is connected to a television. Turn on the television and select the appropriate video input on the television to view the player. (I.e. Video 1, Video 2, HDMI etc…)

2) Turn the player on by pressing the “On / Standby” button” on the unit or with the remote control.

3) Open the player’s tray by momentarily pressing the “Open / Close” button on the front of the unit.

4) Place the firmware update disc on the tray and close the disc drawer. The player will indicate “Loading” as the firmware update disc is initially read.

5) The players front display will indicate “Ver Up” and the on-screen display will indicate “Do you want to update the version?”

6) If “Yes” is not already selected (Highlighted in yellow) select “Yes" by using the cursor left button on the remote control.

7) Press “OK” on the user remote.

8) If you receive a message “Error code : 2007c5c2” on the TV, this indicates you are using an incorrect firmware version. You should contact Toshiba Customer Solutions at 1-800-319-6684 to obtain the correct firmware version.

9) After approx 2 minutes the players front display will indicate the progress of the firmware update in steps. It will first indicate “STEP 1/5” then “STEP 2/5”, “STEP 3/5”, “STEP 4/5” and finally “STEP 5/5”.

10) The player will stay on “STEP 5/5” for an extended period of time.

11) The complete firmware update process will take approximately 30 minutes. DO NOT UNPLUG or POWER DOWN the Player during the update process or it may result in damage to the HD DVD Player. The disc tray will automatically open upon completion of the firmware update. The unit will shut off with the tray in the open position.

Note: HD-XA2 owners only: Please see the additional instructions at the top of this page beginning with the green text.

12) Remove the update disc from the tray.

13) Turn the player on by pressing the “On / Standby” button on the front of the unit. The disc tray will automatically close.

14) The firmware update is now completed.

TIP: Re-initialize your player after the firmware update has completed (go back in the maintenance menu to do this). Settings will then be reset back to default so you may need to change a few things back to where you had them before. Think of re-initializing as a soft "reboot" where it gets things working the way they should. (And I know, it's not really a reboot. To do that hold the power button down for about 10 seconds and then power it back up).

Enjoy!!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Information Update as of 2/12/2008:
Current Version: Firmware 2.8 for the HD-XA2, HD-A20, HD-A2, HD-A2W, and HD-D2
  • A20 and XA2 Updates: 1080p/24 forced option now implemented; Improved HBR Audio Support For DD+, TrueHD and DTS-HD for the XA2 (Set Digital Direct Audio Mode to ON and Digital Out HDMI to Auto); From 2.7: Lip sync issue reduced significantly; Reports of improved bass management using multi-channel analog out (Set digital SPDIF to PCM and all speakers to the same size)
  • Improves network connectivity supporting the download of web-enabled network content associated with certain HD DVD discs
  • Addresses certain disc playback and HDMI/DVI related issues identified by Toshiba
HD-A2/D2 -- 39.5 MB .ZIP - Firmware update 2.8 Date: Jan 22, 2008
HD-A20 ---- 39.5 MB .ZIP - Firmware update 2.8 Date: Jan 22, 2008
HD-XA2 ---- 39.5 MB .ZIP - Firmware update 2.8 Date: Jan 22, 2008


Current Version: Firmware 2.0 for the HD-A30, HD-A3, HD-D3, and HD-A35
  • This firmware update improves network connectivity for supporting the download of web-enabled network content associated with certain HD DVD discs, improves certain video and audio processing capabilities, and also addresses certain disc playback and HDMI/DVI related issues identified by Toshiba.
HD-A3 ----- 38.7 MB .ISO - Firmware update 2.0 Date: Feb 12, 2008
HD-A30 ---- 38.7 MB .ISO - Firmware update 2.0 Date: Feb 12, 2008
HD-A35 ---- 38.7 MB .ISO - Firmware update 2.0 Date: Feb 12, 2008

PFC5 11-22-2007 09:02 PM

Excellent post yet again with very detailed info on the updates and how to do it Midnight. Just Excellent!!!!!!! :yippee: :bowdown:

We really need this to be made a sticky so that we can just point to this when new owners ask questions!

MidnightWatche 11-23-2007 09:52 AM

Even if it's until we get the next set of firmware updates. :)

CapBBeard 11-23-2007 10:01 AM

Yeah I gotta commend you on this post, most excellent work! :yippee: :yippee:

peekobi 11-23-2007 01:54 PM

just hooked up my A3 today and it is version 1.1. I assume I need to update it already

PFC5 11-23-2007 11:35 PM

Yes you do need to update it.

On a side note:

1. Kudos to Midnight for taking the time to compile the best and most accurate instructions for how to update players for all the new HD DVD owners out there. :bowdown:

2. Kudos to Cass for answering my request to make this a sticky to help all the new owners who come here. :yippee:

Thanks Midnight & Cass for helping so many people with your hard work.

bruceames 11-24-2007 12:58 PM

Great thread, and full of essential info. Lots of new owners (evidenced by over 200 current viewers in this section) will appreciate it. Me, too! :thumbsup:

blackbeagle 11-25-2007 04:38 AM

Tried your advice but no luck. First off tried to update from 1.1 to 1.1 and it won't even let me do that. After reading the 'agreements' I pressed OK and it says something like 'Cannot Find Server'. I followed network setting instructions. I know my wireless network device works because I connect it to my Slingbox and use that all the time. So I decide to burn the ISO file for the HD-A3 to a CD-R. I actually did it twice and the DVD displays the "cannot play this format" or whatever. I basically 'toastered' two CD-R. No biggie. I burned the ISO file to a DVD-R and it says the same damn thing. So now, I can't update the firmware to 1.3 therefore I can't continue to watch the movie "Smokin' Aces" with my lady without seeing that stupid 408bc504 error message. We rented the movie and have to return in in two days.

Can anyone offer some suggestions? I would appreciate any help. Otherwise, I will return the movie and the DVD player OR I can return the movie and take a baseball bat to the HD-A3.

PFC5 11-25-2007 07:08 AM

First. Welcome to the forum! :hithere:

Second. You MUST burn it AS AN IMAGE file not just burn it to the CD-R disc. What software are you using to burn it? There is a specific burn command to BURN IT AS A IMAGE regardless of the software used, so you must find it under the submenus not the icon for burning it. DVD +/-R do not work, so do not waste your time using one of those.

Three. Re-read the instructions for setting up the network settings. I think you must have misread something, but you clearly missed a step or two. Turn HDCP to ON. Turn DNS to ON. MOVE THE CURSOR to highlight the CONFIRM button in YELLOW, then press ENTER/OK button inside the cursor buttons on the menu. Did it place Ip addresses in the DHCP & DNS fields now? If not, then you MUST configure your wireless bridge adapter that gets plugged into the Ethernet port of the player.

Good luck!

madison square 11-25-2007 08:23 AM

I am awaiting my Hd -A3 to arrive from Amazon. I will want to update after reading about it on this forum. Do you connect the eternet port of the A-3 to the cable moderm box or the back of the computer. My cable box and computer are not near my home theatre. How will i read the screen, must i get a long ethernet cable to make the connection?

MidnightWatche 11-25-2007 11:56 AM

Quote:

Originally Posted by madison square (Post 425801)
I am awaiting my Hd -A3 to arrive from Amazon. I will want to update after reading about it on this forum. Do you connect the eternet port of the A-3 to the cable moderm box or the back of the computer. My cable box and computer are not near my home theatre. How will i read the screen, must i get a long ethernet cable to make the connection?

The ethernet cable must go from the cable modem (or router) directly ino the HD DVD player. A long ethernet cable will work. The second option is to download the .ISO and burn as an image to a CD.

danboyd 11-25-2007 01:54 PM

Make sure your internet settings are
DHCP is on
Proxy is off
NTP is Off
Cookie Settings is accept
and in HDCP
DNS is also on
Then confirm
then OK
Good Luck

drock912001 11-25-2007 03:01 PM

Quote:

Originally Posted by blackbeagle (Post 425744)
Tried your advice but no luck. First off tried to update from 1.1 to 1.1 and it won't even let me do that. After reading the 'agreements' I pressed OK and it says something like 'Cannot Find Server'. I followed network setting instructions. I know my wireless network device works because I connect it to my Slingbox and use that all the time. So I decide to burn the ISO file for the HD-A3 to a CD-R. I actually did it twice and the DVD displays the "cannot play this format" or whatever. I basically 'toastered' two CD-R. No biggie. I burned the ISO file to a DVD-R and it says the same damn thing. So now, I can't update the firmware to 1.3 therefore I can't continue to watch the movie "Smokin' Aces" with my lady without seeing that stupid 408bc504 error message. We rented the movie and have to return in in two days.

Can anyone offer some suggestions? I would appreciate any help. Otherwise, I will return the movie and the DVD player OR I can return the movie and take a baseball bat to the HD-A3.

I went thru 7 cd-r's before it burned right.Didn't do anything different think I got a bad spidle because I have had problems with music also for the 1st time.Be patient blank cd-rs are pretty cheap.

danboyd 11-25-2007 05:20 PM

I found turning the burning speed down to 4X worked every time..

blackbeagle 11-25-2007 08:26 PM

Thanks DanBoyd. The directions on the manual was wrong. It instructed me to Turn DNS "On" and Proxy to "On". When I did this, it says, "Cannot find Server".

I followed your instructions and turned "On" the DHCP but left everything off and it is displaying "Updating. Don't turn off" so I think I finally got a heartbeat. I hope to finish watching that movie tonight. God I hope this works because I don't want to go through another 4am fixing session with a brand new DVD player.


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