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For New HD DVD Owners - How To Update Your New HD DVD Player

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Old 11-02-2007, 08:15 AM   #1  
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Updating the firmware on your new HD DVD player is a lot easier than you may think. The latest updates often include playback fixes and new features for some of the latest HD DVD titles that include improved web-enabled extras, such as those found on Transformers, Blood Diamond or Evan Almighty, for example.

You can download your new firmware from either the Canadian or American sites below:

Toshiba HD DVD Firmware ISO Downloads - Canadian Site
Toshiba HD DVD Firmware ISO Downloads - American Site

Current Versions:

HD-A1 -- Firmware update 2.3 Date: July 3, 2007
HD-XA1 - Firmware update 2.3 Date: July 3, 2007
HD-A2 -- Firmware update 2.5 Date: Sept 12, 2007 **
HD-A20 - Firmware update 2.5 Date: Sept 12, 2007 **
HD-XA2 - Firmware update 2.5 Date: Sept 12, 2007
**

** Firmware 2.5 Update Notes:
  • Full 1080p/24Hz support for both HD DVD and standard DVD (HD-A20 and HD-XA2 only; 1080p/24 HDTV required)
  • RGB Output Range Selection (Standard RGB 16-235 and Enhanced RGB 0-255)
  • Improves network connectivity for supporting the download of web-enabled network content associated with certain HD DVD discs
  • Addresses certain disc playback and HDMI/DVI related issues identified by Toshiba
Note: If your model is a Toshiba HD-D2 then all you need is the HD-A2 firmware. Likewise, if your model is a Toshiba HD-D1 you'll simply need the HD-A1 firmware.

ISO Burning Software: There is a FREE version of DeepBurner that will burn ISO images. Click here to download. Since the firmware filesize is relatively small, please be sure to burn at a slow speed. This can often ensure a solid, error-free burn.

Firmware Update Instructions:

1) Confirm that the player is connected to a television. Turn on the television and select the appropriate video input on the television to view the player. (I.e. Video 1, Video 2, HDMI etc…)

2) Turn the player on by pressing the “On / Standby” button” on the unit or with the remote control.

3) Open the player’s tray by momentarily pressing the “Open / Close” button on the front of the unit.

4) Place the firmware update disc on the tray and close the disc drawer. The player will indicate “Loading” as the firmware update disc is initially read.

5) The players front display will indicate “Ver Up” and the on-screen display will indicate “Do you want to update the version?”

6) If “Yes” is not already selected (Highlighted in yellow) select “Yes: by using the cursor left button on the remote control.

7) Press “OK” on the user remote.

8) If you receive a message “Error code : 2007c5c2” on the TV, this indicates you are using an incorrect firmware version. You should contact Toshiba Customer Solutions at 1-800-319-6684 to obtain the correct firmware version.

9) After approx 2 minutes the players front display will indicate the progress of the firmware update in steps. It will first indicate “STEP 1/5” then “STEP 2/5”, “STEP 3/5”, “STEP 4/5” and finally “STEP 5/5”.

10) The player will stay on “STEP 5/5” for an extended period of time. During the update process the ON/STANDBY Led will flash between red and blue indicating that the update is in progress.

11) The complete firmware update process will take approximately 30 minutes. DO NOT UNPLUG or POWER DOWN the Player during the update process or it may result in damage to the HD DVD Player. The disc tray will automatically open upon completion of the firmware update. The unit will shut off with the tray in the open position.

12) Remove the update disc from the tray.

13) Turn the player on by pressing the “On / Standby” button on the front of the unit. The disc tray will automatically close.

14) The firmware update is now completed.

Updating Your Toshiba HD DVD Player

Firmware. Why update it? Think of it as a driver update for computer hardware, or a new updated version of your favorite software program for Windows. It makes things work better and may even have new features added. With HD DVD players the latest updates often include playback fixes and new features for some of the latest HD DVD titles that include improved web-enabled extras, such as those found on Transformers, Blood Diamond or Evan Almighty, for example.

Updating the firmware on your new HD DVD player is a lot easier than you may think. You can update your player to the latest firmware by either 1) the Setup menu (connecting the player to the internet since there is an ethernet port on the back of all HD DVD players for this), or by 2) manually downloading the firmware ISO and burning it to a CD ROM. If you're a little wary of doing something like this yourself, ask a techie friend who is familiar with this sort of thing to give you a hand.

How To Find Out What Firmware Version You Already Have

Stop any movie that may be playing and press Setup on the remote. In the Setup menu go to General --> Maintenance --> Update. It will tell you in the first set of numbers what the version is, for example 1.5/T20M. The firmware version in this example would be 1.5.

To Update Using The Setup Menu

First, go into the internet section of the Setup menu (Ethernet --> DHCP) and do the following:

1) Turn DHCP to ON
2) Turn DNS to ON
3) Move cursor to highlight the Confirm button in Yellow and press OK

Exit out of the setup menu and remove any disc that may be in the HD DVD player. Turn off the power and then turn it back on. You should then be able to update to the latest firmware via the Setup menu (General --> Maintenance --> Update) and then following the on-screen instructions.

The following events may interrupt the firmware update process and cause the player to malfunction.
  • DO NOT unplug the power cord during the firmware update process
  • Avoid loss or interruption of power during the firmware update process
  • DO NOT press the power button on the unit during the firmware update process
The good thing about connecting your player to the internet is that you'll also be able to take advantage of all the web-enabled extras on an increasing number of HD DVD titles.

To Update By Downloading The ISO Firmware

ISO Burning Software: Use a CD only to burn the ISO image and not a DVD. If you do not have any burning software there is a FREE version of DeepBurner that will burn ISO images (works on Windows 95/98/2000/NT/ME/XP/Vista x86/Vista x64 and is virtually compatible with ANY CD/DVD burner). Click here to download. Since the firmware filesize is relatively small, please be sure to burn at a slow speed as this can often ensure a solid, error-free burn. Also remember to select Burn ISO image and to not just create a data CD.

If your burning software has the option, choose "Disc At Once" instead of "Track At Once". If the firmware update is in a .ZIP file, extract it and burn the large .ISO file image to disc.

You can download the firmware update from either the Canadian or American Toshiba websites.

Toshiba HD DVD Firmware ISO Downloads - Canadian Site
Toshiba HD DVD Firmware ISO Downloads - American Site

Current Versions:

HD-A1/D1 -- 69.8 MB .ISO - Firmware update 2.3 Date: July 3, 2007
HD-XA1 ---- 69.8 MB .ISO - Firmware update 2.3 Date: July 3, 2007

HD-A2/D2 -- 35.5 MB .ZIP - Firmware update 2.5 Date: Sept 12, 2007 *
HD-A20 ---- 35.5 MB .ZIP - Firmware update 2.5 Date: Sept 12, 2007 *
HD-XA2 ---- 36.3 MB .ZIP - Firmware update 2.5 Date: Sept 12, 2007
*

* Firmware 2.5 Update Notes:
  • Full 1080p/24Hz support for both HD DVD and standard DVD (HD-A20 and HD-XA2 only; 1080p/24 HDTV required)
  • RGB Output Range Selection (Standard RGB 16-235 and Enhanced RGB 0-255)
  • Improves network connectivity for supporting the download of web-enabled network content associated with certain HD DVD discs
  • Addresses certain disc playback and HDMI/DVI related issues identified by Toshiba
HD-A3 ----- 34.6 MB .ISO - Firmware update 1.1 Date: Oct 22, 2007
HD-A30 ---- 34.6 MB .ISO - Firmware update 1.1 Date: Oct 22, 2007
HD-A35 ---- 34.6 MB .ISO - Firmware update 1.1 Date: Oct 22, 2007

Firmware Update Instructions via CD:

The following events may interrupt the firmware update process and cause the player to malfunction.
  • DO NOT unplug the power cord during the firmware update process
  • Avoid loss or interruption of power during the firmware update process
  • DO NOT press the power button on the unit during the firmware update process
  • Check the disc for dirt or scratches before beginning the firmware update process
1) Confirm that the player is connected to a television. Turn on the television and select the appropriate video input on the television to view the player. (I.e. Video 1, Video 2, HDMI etc…)

2) Turn the player on by pressing the “On / Standby” button” on the unit or with the remote control.

3) Open the player’s tray by momentarily pressing the “Open / Close” button on the front of the unit.

4) Place the firmware update disc on the tray and close the disc drawer. The player will indicate “Loading” as the firmware update disc is initially read.

5) The players front display will indicate “Ver Up” and the on-screen display will indicate “Do you want to update the version?”

6) If “Yes” is not already selected (Highlighted in yellow) select “Yes" by using the cursor left button on the remote control.

7) Press “OK” on the user remote.

8) If you receive a message “Error code : 2007c5c2” on the TV, this indicates you are using an incorrect firmware version. You should contact Toshiba Customer Solutions at 1-800-319-6684 to obtain the correct firmware version.

9) After approx 2 minutes the players front display will indicate the progress of the firmware update in steps. It will first indicate “STEP 1/5” then “STEP 2/5”, “STEP 3/5”, “STEP 4/5” and finally “STEP 5/5”.

10) The player will stay on “STEP 5/5” for an extended period of time. During the update process the ON/STANDBY Led will flash between red and blue indicating that the update is in progress.

11) The complete firmware update process will take approximately 30 minutes. DO NOT UNPLUG or POWER DOWN the Player during the update process or it may result in damage to the HD DVD Player. The disc tray will automatically open upon completion of the firmware update. The unit will shut off with the tray in the open position.

12) Remove the update disc from the tray.

13) Turn the player on by pressing the “On / Standby” button on the front of the unit. The disc tray will automatically close.

14) The firmware update is now completed.

Last edited by rbinck; 11-12-2007 at 05:07 PM..
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Old 11-02-2007, 08:29 AM   #2  
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Good Idea to post this for all the new owners Midnight!
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Old 11-02-2007, 08:35 AM   #3  
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i jst boutght my player this morning from wm how do i know what firmware is on the player? if i do need to update can i just hook my player to my comcast modem with a ethernet cable i think i read i can do that if that is true and how do i do it?THANK YOU for the post about the update.
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Old 11-02-2007, 08:42 AM   #4  
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I am new to all of this, So I can download the update put it on a disk and then just put it in the plaer and it will update ?
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Old 11-02-2007, 08:45 AM   #5  
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Thanks for the post MW. Is there anyway to connect the A2 right to my cable modem and have the update downloaded onto it? My burner no longer burns so until one of my friends can burn it for me Im SOL.
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Old 11-02-2007, 08:48 AM   #6  
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Quote:
Originally Posted by -=CC=- View Post
Thanks for the post MW. Is there anyway to connect the A2 right to my cable modem and have the update downloaded onto it? My burner no longer burns so until one of my friends can burn it for me Im SOL.
i am in the same boat can not burn a disk how do i hook the player to the modem then do the update? and do we need the update if we bought the players today?THANK YOU FOR ALL YOUR HELP.
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Old 11-02-2007, 08:49 AM   #7  
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Quote:
Originally Posted by -=CC=- View Post
Thanks for the post MW. Is there anyway to connect the A2 right to my cable modem and have the update downloaded onto it? My burner no longer burns so until one of my friends can burn it for me Im SOL.
Yes, you can do this as well. I'm not at home right now to post the exact steps, so hopefully someone can step in and give a hand. I believe the manual has the instructions as well (not sure, I haven't read it!)
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Old 11-02-2007, 08:50 AM   #8  
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Make sure you go into the internet section of the setup menu and

1. Turn HDCP to ON
2. Turn DNS to ON
3. Move cursor to highlight the Confirm button in Yellow and press OK

Press setup twice to exit out of the setup menu and turn off the player. Then turn it back on and you should be good to go with the internet setup for not only the updates, but for the internet interactivity too!
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Old 11-02-2007, 08:53 AM   #9  
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Quote:
Originally Posted by GISMO View Post
i jst boutght my player this morning from wm how do i know what firmware is on the player? if i do need to update can i just hook my player to my comcast modem with a ethernet cable i think i read i can do that if that is true and how do i do it?THANK YOU for the post about the update.
If I remember correctly go into the Setup menu and then go to General -> Maintenance -> Update. It will tell you in the first set of numbers what the version is, for example 1.5/T20M. The firmware version in this example would be 1.5.

Edit: Thanks PFC5 for the steps above!
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Old 11-02-2007, 08:56 AM   #10  
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Quote:
Originally Posted by rmcalhoun View Post
I am new to all of this, So I can download the update put it on a disk and then just put it in the plaer and it will update ?
Yep! Tip: Slow-burn the file. It isn't large so it won't take a long time, but slow-burning is often much more reliable.
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Old 11-02-2007, 08:59 AM   #11  
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Ok, I can burn an .iso disk and downloaded the firmware, but the .zip file contains two .iso's. Just to make sure, I will need to burn both of them correct?
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Old 11-02-2007, 09:01 AM   #12  
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Quote:
Originally Posted by kbaker2002de View Post
Ok, I can burn an .iso disk and downloaded the firmware, but the .zip file contains two .iso's. Just to make sure, I will need to burn both of them correct?
You can only burn ONE ISO per disc so choose the larger file size one. Not sure WHY they have two but that is what I did a couple of months ago.

Just make sure you burn it as an IMAGE file. This is VERY important!
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Old 11-02-2007, 09:05 AM   #13  
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You guys are great. Im going to try and update mine now while I eat.
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Old 11-02-2007, 09:09 AM   #14  
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Quote:
Originally Posted by -=CC=- View Post
You guys are great. Im going to try and update mine now while I eat.
please post back and let me know how you did it i need to hook up to my modem as well.did you buy your player today at wm if you did what firmware was on your player?i will not be able to hook mine up until saturday.
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Old 11-02-2007, 09:17 AM   #15  
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Yeap, Just updated 1 of my new players now. Just go in maintenance menu and check your current version like Midnight said. Since the new update just came out in September, almost a sure thing that a firmware update is needed. Mine was version 1.5.. If your connecting up to cable DSL router, just do what PFC said and make the HDCP/DSN change. Also pick your connection speed/type and choose update in the maintanance screen. Took me about 10 minutes with DSL. It went up to 36 cycles on the menu screen... And you can still use it without the update.. It just has a few bug fixes for playback issues with some HD DVD's and a few inhancements. But always a good idea to keep it updated..
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