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For New HD DVD Owners - How To Update Your New HD DVD Player

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Old 11-02-2007, 10:43 AM   #31  
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The update fixed it.
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Old 11-02-2007, 11:06 AM   #32  
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The update fixed it.
Good stuff!
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Old 11-02-2007, 11:18 AM   #33  
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Now that I think about it, I had to do that for my RCA/A1 when I first got it.
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Old 11-02-2007, 12:10 PM   #34  
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Now I am getting ticked every time I try to burn the update it gets about two seconds from being done writing the disk. Then it tells me there was a problem writing the disk. uughhh
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Old 11-02-2007, 12:10 PM   #35  
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Ok I cannot download the firmware by doing it through the player and I do not have an CD's to burn the firmware on or can it be burned to a DVD?

1. Turn HDCP to ON
2. Turn DNS to ON
3. Move cursor to highlight the Confirm button in Yellow and press OK


All of that was done.

What do I do now?
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Old 11-02-2007, 12:10 PM   #36  
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Now I am getting ticked every time I try to burn the update it gets about two seconds from being done writing the disk. Then it tells me there was a problem writing the disk. uughhh
Try downloading the firmware ISO again and burn at the slowest speed setting.
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Old 11-02-2007, 12:15 PM   #37  
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I am burning it again and it is writing at a painfully slow pace. lol
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Old 11-02-2007, 12:18 PM   #38  
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Ok I cannot download the firmware by doing it through the player and I do not have an CD's to burn the firmware on or can it be burned to a DVD?

1. Turn HDCP to ON
2. Turn DNS to ON
3. Move cursor to highlight the Confirm button in Yellow and press OK


All of that was done.

What do I do now?
What do you have (DSL or Cable)? Are you using a strait connection or are you using a router? Static IP or Dynamic? You may have to make some additional/different configs in the settings..
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Old 11-02-2007, 12:19 PM   #39  
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What do you have (DSL or Cable)? Are you using a strait connection or are you using a router? Static IP or Dynamic? You may have to make some additional/different configs in the settings..
1. I have Cable modem

2. Yes we are using a router.

3. Static IP or Dynamic? I don't know, how would I find that out?

*I have tried all the different Cable speeds and nothing.
*It keeps saying Can not find out server.

Last edited by LazerGuided; 11-02-2007 at 12:24 PM..
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Old 11-02-2007, 12:30 PM   #40  
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Since you are using a router, no problem there. It should automatically set an IP for the box. Not sure why you can't do it. I just updated both of mine no problem. You may want to power cycle everything starting with the player. Go back and check the settings and make sure to set you Network speed setting as well. After that, power cycle your modem and router and try again. You probably already tried that but just in case..You can also turn DHCP off and set your IP, Subnet and Gateway manually and see, but should be automatic.. I think the manual has some good troubleshooting tips to try..

With DHCP set to on, do you see a IP address penciled in?? Subnet should be 255,255,255,0 and gateway all 0's (unless you have 1).
Do you also see an IP for the DSN server?

Last edited by Bigloww; 11-02-2007 at 12:36 PM..
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Old 11-02-2007, 12:40 PM   #41  
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Since you are using a router, no problem there. It should automatically set an IP for the box. Not sure why you can't do it. I just updated both of mine no problem. You may want to power cycle everything starting with the player. Go back and check the settings and make sure to set you Network speed setting as well. After that, power cycle your modem and router and try again. You probably already tried that but just in case..You can also turn DHCP off and set your IP, Subnet and Gateway manually and see, but should be automatic.. I think the manual has some good troubleshooting tips to try..

With DHCP set to on, do you see a IP address penciled in?? Subnet should be 255,255,255,0 and gateway all 0's (unless you have 1).
Do you also see an IP for the DSN server?
No luck, I followed the instructions correctly and no luck.

What now?
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Old 11-02-2007, 12:55 PM   #42  
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Well, if you tried the power cycle thing I mentioned and still no joy, not sure. You didn't say so I'll ask again. Do you see any IP addresses under DHCP and DSN when they are turned on? Or did you try manually setting the info? You can also try bypassing your router and plug the modem directly to it (power cycle). If all else failes call Toshiba. If they can't walk you through it, they can send you an update disk. You can still use your player, but you MAY have issues playing some HD DVD's until you get the update. Or just burn it to a CD when you get some. You should be able to burn it to a DVD and use that. A bit of a waste of space, but you gotta do wat you gotta do..
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Old 11-02-2007, 01:35 PM   #43  
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Well, if you tried the power cycle thing I mentioned and still no joy, not sure. You didn't say so I'll ask again. Do you see any IP addresses under DHCP and DSN when they are turned on? Or did you try manually setting the info? You can also try bypassing your router and plug the modem directly to it (power cycle). If all else failes call Toshiba. If they can't walk you through it, they can send you an update disk. You can still use your player, but you MAY have issues playing some HD DVD's until you get the update. Or just burn it to a CD when you get some. You should be able to burn it to a DVD and use that. A bit of a waste of space, but you gotta do wat you gotta do..
Sorry

1. I have them both turned on and yes the IP addresses and other numbers come up for both of them.

2. I turned them both off and tried it manually.

3. I have yet to try a power cycle as I truly don't know what you mean by that. Other then turning the HD DVD player off then the cable modem off and router off. Then turning the cable modem and router back on then the HD DVD player.
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Old 11-02-2007, 01:41 PM   #44  
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Hey thanks I did the Power Cycle thingy and it seems to be working. It has started to update.

I did download the firmware update which was mega huge coming through a wireless connection since my 360 and new HD DVD player use the Ethernet cable. So just encase this doesn't work I can do it the other way.
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Old 11-02-2007, 01:48 PM   #45  
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lazer, there might not be anything wrong at all- It took me awhile to get through to the server. It wasnt until my 10th attempt that it finally went through.

There are probably a lot of people trying to get the update right now and could possibly be slowing down the server.

If the IP and DNS numbers are popping up automatically then you have a dynamic- meaning your service provider automatically assigns you an IP. Static is a designated IP that you always use- not many people have this.. With that said, if the IP and DNS #'s are in fact popping up- then your connection is working, but the server with the updates is laggy. Just keep trying.
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