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No HDMI link error with HD-A1

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Old 01-14-2007, 08:36 PM   #1  
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Unhappy No HDMI link error with HD-A1

Hey guys, I was wondering if you can help me out. I was trying to play a movie and I keep getting a NO HDMI LINK error on my HD-A1 display. My TV also keeps telling me that I have no HDMI signal. I tried hooking the HD-A1 up to my TV via a regular RCA video cable, and it displayed. However, it will give me that error when switching back to the HDMI interface and will stop playback. I then tried sticking a SD DVD movie in it, and I can hear the audio, but not the video as the screen keeps flashing HDMI ERROR 1. I have tried removing and reseating the cables, trying another set of HDMI cables, and have tried resetting both the HD-A1 and HDTV. Does anyone have any suggestions for me? The HD-A1 is my only HDMI device which makes it hard for me to isolate whether it's the HD-A1 that has gone south, or my TV
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Old 01-14-2007, 08:55 PM   #2  
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I remember having HDMI problems when I bought mine last April. My first problem was the cable that came with it, but fortunately I had a spare (from my HD Tivo, in which I use component) and it did the trick. But the handshake issue was still very fragile. I had to first have the TV on in HDMI input mode and then turn on the player. But after the first firmware update, their has been no real problems.

You could try another HDMI device (maybe a cheap DVD upconverter you could "borrow") to see if it's your TV, and if it's not, then send the A1 to Toshiba for service (I hope the warranty will still cover labor, or that it wouldn't be too expensive). But you do need to isolate the problem. I'm sure someone much more knowledgeable will chime in after me...
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Old 01-14-2007, 09:16 PM   #3  
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I bought my HD-A1 from BB and have the 4 year extended warranty. What i'm going to do first thing tomarrow morning is unhook and take my TV to BB so that their geek squad can hook up an HDMI source to it which would let me narrow it down. It's going to suck either way as BB's turn around time on their stuff that they service can be almost a month. I just tried resetting my HD-A1 again and while I still am not getting a signal to the TV(that's what the TV is telling me), the HDMI light on the HD-A1 is now flashing as i'm trying to play SD version of Spiderman 2. This isn't good.............

What is going to be worse is if BB decides that it's not worth fixing providing that the HD-A1 is the problem. The HD-A2 doesn't have analogue outputs which would just totally SCREW me as I just spent a bit of money on a new reciever so I could get HD audio over analogues.
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Old 01-14-2007, 09:19 PM   #4  
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Nice to have the 4 year warranty, though. Do you have the add-on to use as a spare? (in case they make you wait a month, which would suck big time).

Edit: You mean they could force the A2 on you?

Last edited by bruceames; 01-14-2007 at 09:21 PM..
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Old 01-14-2007, 09:32 PM   #5  
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Quote:
Originally Posted by bruceames
Nice to have the 4 year warranty, though. Do you have the add-on to use as a spare? (in case they make you wait a month, which would suck big time).

Edit: You mean they could force the A2 on you?

Yeah, i've got the X360 drive While the picture quality is on par with the HD-A1, the audio definately isn't. I bought the addon for my Netflix HD-DVD's which often would have lots of trouble playing in the HD-A1.

It kinda sucks that this is coming at a time when my new speakers are arriving Wednesday. When I talked with a BB associate a few months ago, they were telling me that they were just mostly replacing defective HD-A1's that had the extended warranty. I honestly hope that they choose to fix it if the player is the culprit for the problem. I guess i'll find out tomarrow as it's actually easier for me to take my TV there than try to unplug everything from the HD-A1. The fact that the HDMI light on the player flashes when trying to play a SD DVD is not a good sign though. It's not even giving me that HDMI error anymore. When running an HD-DVD, it will just say NO HDMI LINK on the Toshiba display and stop playback. I just hope that they can fix it..................
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Old 01-14-2007, 09:35 PM   #6  
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So do I. Good luck with that.

(If things turn out for the worse I may have an extra A1 soon that I would let go real cheap. )
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Old 01-15-2007, 12:49 AM   #7  
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junehhan:

I only skimmed the posts above, but did you try bypassing the receiver, and running the HDMI directly to the HDTV?

This would let you know if it is the receiver that is the problem.
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Old 01-15-2007, 10:59 AM   #8  
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Thanks for the suggestions guys. The HD-A1 is currently not hooked into the reciever as I only plan on using it as a switch when I finally obtain another device that will require HDMI. I took the HD-A1 to BB earlier today and it looks like my HD-DVD is not the culprit. It worked fine when we hooked it up to their huge 56 inch Sammy plasma, which leads me to believe that it's the HDMI input on my TV that has fried. I am now in the process of disconnecting my TV so that I can have the guys over at BB check the HDMI of the TV out. I feel better that it's not the HD-DVD player, but this is even worse as i'll be unable to do practically anything while the TV is out for repair(if the TV is bad). My old Zenith TV doesn't even have composite inputs!
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Old 01-15-2007, 04:43 PM   #9  
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Quote:
Originally Posted by junehhan
Thanks for the suggestions guys. The HD-A1 is currently not hooked into the reciever as I only plan on using it as a switch when I finally obtain another device that will require HDMI. I took the HD-A1 to BB earlier today and it looks like my HD-DVD is not the culprit. It worked fine when we hooked it up to their huge 56 inch Sammy plasma, which leads me to believe that it's the HDMI input on my TV that has fried. I am now in the process of disconnecting my TV so that I can have the guys over at BB check the HDMI of the TV out. I feel better that it's not the HD-DVD player, but this is even worse as i'll be unable to do practically anything while the TV is out for repair(if the TV is bad). My old Zenith TV doesn't even have composite inputs!

Okay, I guess it was my TV that was the culprit

I took it over to BB and their geek squad after running a few tests concluded that the HDMI input on the TV had fried and wasn't carrying or accepting any signal. I bought the TV on Novembre 23, 2005(day after I bought my X360) which meant that it was out of factory warranty. However, I did buy the 4 year extended warranty from BB at the time of purchase. The bad news is that i'm out of a TV for roughly 2-3 weeks as that's what they told me it will take to fix it. Ironically, my Klipsch speakers arrived today and will have to wait 2-3 weeks before I get a chance to give it a real test drive. I have to say that this new BB i'm frequenting is very impressive as they are incredibly customer service oriented. They were incredibly nice, very patient, and were very knowledgable. Best of all, the sales staff there appears to be enthusiastic about HD-DVD, vs. the other places where they seem to have been brainwashed by BD's.

Either way, I appreciate the advice you guys gave, and i'm very glad that I opted for the extended warranty! BTW, do HDMI inputs ever go bad? I guess i've never heard of this happening.
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