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Panasonic Blinking Power light of Death

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Old 04-18-2010, 08:43 PM   #91
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I doubt it, but something can happen with ANY display since none are perfect.
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Old 04-21-2010, 08:32 AM   #92
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I too got the blinking light. I bought the TV with my new home purchase and about 8 weeks after I moved in, the blinking light issue began (I forget now if it was 7 or 10). Fortunately, the sellers bought an extended warranty as the TV was 17 mos old. The power board (sorry for the lack of specificity) was replaced and the blinking light situation stopped.

Unfortunately, coincident to the blinking light issue (prior to replacing the power supply) my HDMI stopped working as well. I had hoped that it was all related to the power supply, but I'm afraid not. The HDMI (using cables of any length) works with my DVD player, but not with my Comcast Cable box. I have other Cable boxes using HDMI in the house that work fine with my Sony LCD and my Samsung LCD. I'm pretty frustrated as Panasonic is claiming that it is the length of the HDMI cable that is causing the trouble. I don't understand why it would work for months with a 40ft HDMI cable, then not work with a 20ft cable.

I have hooked it up directly as well as through my Onkyo HTSP904 receiver, which was how it was set up when I bought it.

Panasonic tech support said that they didn't have any fixes available.

Ultimately, I think that I may just switch to component as this is quite frustrating.
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Old 04-21-2010, 09:51 PM   #93
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HDMI inputs are temperamental and especially the cable set top boxes that use then. There is likely more problems with STB HDMI connections than any other device category. You could try changing the order you turn things on with them turned on in this order. TV>RECEIVER>CABLE BOX>DVD
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Old 05-01-2010, 10:52 PM   #94
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Default Just Got the 2 than 10 Blinks

I have the Panasonic TH-50PZ85U plasma TV and all of a sudden my TV didn't turn on and it started with 2 blinks. Then I tried to reset by holding in the power button and at that point it went to the feared 10 blinks.

I have to say I am shocked this has happened. I bought this in March of 2009 and only 13 months later it's toast????? Disgraceful if you ask me. My JVC tube TV thats 7 years old and was a floor model is as good as new still. Also, my brother and Father both have different models of Samsung LCD's and have had theirs for 2 plus years with no problems at all. Does Panasonic really think a $2,000.00 TV should only last a little over a year??? I guess so by their "it's out of warranty" stance on this issue.

Does anyone know which is the correct board to replace?

As for you LOSERS out there that just want to stroke Panasonic about how great they are, do not need to respond to this. This is obviously a major problem since one guy on here stated it happened to himself and 2 other people he knew. THAT DOESN'T SEEM TOO RARE TO ME!!! Let's also not forget the almighty Toyota. Just because you refuse to acknowledge the issue does not mean it doesn't exist. All I can say is maybe the accelerator pedals on those Toyotas are made by Panasonic. They both seem as reliable.

With that said, I will never buy a Panasonic again! I have never had a problem with any of my Philips items I have owned, so maybe I'll check them out, or just buy a Samsung LCD since they worked this long for my family.
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Old 05-02-2010, 04:14 PM   #95
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Default Panasonic Blinking Power light of Death

Does two blinks mean anything? My Panny has been working fine for 15 months, but recently developed this power on problem. Disconnecting HDMI and switching to component cables helped for 3 days, but problem returned. Any suggestions?
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Old 05-02-2010, 05:44 PM   #96
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I purchased my Panasonic TH-42PZ77U on 9/26/07. On 11/1/08, I got the seven blinking lights. I called Panasonic, and told them of my problems. I was told it only had a one year warranty, and I was out of luck. I called the nearest authorized Panasonic repair shop, and was told that this was a very common problem, and he assured me he would get it repaired under warranty. They came and picked up the TV, and called me an hour later to tell me the work was OK'ed by Panasonic under warranty. They returned the TV a week later, and all has been well, up to today. In the middle of a show, the screen went blank, and the red power light started blinking ten times. I Googled the problem, which brought me to this board. I un-plugged the TV, and will let it sit for a few hours, and will plug it into a different surge protector, and see what happens.
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Old 05-02-2010, 10:26 PM   #97
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Quote:
Originally Posted by iceman77 View Post
I have the Panasonic TH-50PZ85U plasma TV and all of a sudden my TV didn't turn on and it started with 2 blinks. Then I tried to reset by holding in the power button and at that point it went to the feared 10 blinks.

I have to say I am shocked this has happened. I bought this in March of 2009 and only 13 months later it's toast????? Disgraceful if you ask me. My JVC tube TV thats 7 years old and was a floor model is as good as new still. Also, my brother and Father both have different models of Samsung LCD's and have had theirs for 2 plus years with no problems at all. Does Panasonic really think a $2,000.00 TV should only last a little over a year??? I guess so by their "it's out of warranty" stance on this issue.

Does anyone know which is the correct board to replace?

As for you LOSERS out there that just want to stroke Panasonic about how great they are, do not need to respond to this. This is obviously a major problem since one guy on here stated it happened to himself and 2 other people he knew. THAT DOESN'T SEEM TOO RARE TO ME!!! Let's also not forget the almighty Toyota. Just because you refuse to acknowledge the issue does not mean it doesn't exist. All I can say is maybe the accelerator pedals on those Toyotas are made by Panasonic. They both seem as reliable.

With that said, I will never buy a Panasonic again! I have never had a problem with any of my Philips items I have owned, so maybe I'll check them out, or just buy a Samsung LCD since they worked this long for my family.
Who ever said the problem doesn't exist?

Of course it exists and similar issues like this happen with EVERY mfg at some point. There is no perfect TV nor perfect mfg.

I would call Panasonic and try to get them to fix it under warranty since it is only 13 months old. If you are civil and persistent and explain that no one would buy a expensive HDTV if it was only going to last 1-2 years.

Others have had Panasonic fix such known issues even after the warranty has expired so if you approach them right they will very likely fix yours being only 13 months old.

Good luck!
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Old 05-04-2010, 11:09 AM   #98
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So I just get off the phone with Panasonic about my above post. After being asked to plug the TV back in and power it up, the tech asks me what's happening with the unit. I tell him I'm still getting the ten blink error code. I hear "huh'. He then puts me on hold for a little while, and comes back and tells me that Panasonic has a great offer for me because they value me greatly as a customer. I tell him I'm all ears. He goes on to tell me that they will offer me a comparable unit at a greatly reduced cost. Again I tell him that I'm all ears. He informs me that Panasonic will deliver a 42" model XYZ to my door for X amount of dollars. I already had Sunday's circular from the local electronic mega mart on my lap, and quickly search through the TV sales page. The mega mart has the exact same model, only a 50" screen, for $100 less than he just offered me the 42"er for. I inform him of the difference in size and price, and he asks me to hold again. I do. He comes back and tells me that Panasonic has given him the green light to offer the 50"er for $40 more than their original offer on the 42"er. So now, I would be $140 more than the 50"er from the mega mart. I inform him politely that I feel the deal got worse. He then asks me if the mega mart will deliver the TV to my home, as Panasonic will. I tell him that the mega mart is about three minutes from my home, and instead of waiting ten to fifteen business days for the delivery, I can be watching Judge Judy within a half hour, and save $140. He asks me to write down a case # in case I change my mind. I assure him that I won't, and thanked him for his time.

I will never own another Panasonic product as long as I live.
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Old 05-04-2010, 11:50 AM   #99
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Sorry to hear about your problems. Exactly which models are we talking about that they offered at discount that you could find locally for less? Many stores are discounting 2009 models because the new 2010 models have been released. Panasonic like all other mfg usually only sell at full MSRP or else the retailers who sell most would be very ticked off if they had to compete with a mfg for the bigger discounts. This is ALL mfg and not just Panasonic, so if they got that close to a discounted price on sale when they normally only sell at MSRP that could explain it. I do agree that the offer came up short though.

But consider that your display is over 2.5 years old and long past the inadequate 1 year warranty that ALL mfg have it was at least a gesture although short of what they could have done IMO. Did you try mentioning what I posted earlier that no one would spend this much money on a expensive HDTV if they only lasted a couple of years? That usually helps them offer a better deal. Also mention that you are a member of several HD forums and people are waiting to hear how they treat you. That could help as well.

Unfortunately you happen to get a lemon which happens with ALL mfg, and Panasonic has been rated the most reliable display mfg for a few years now so you likely just had dumb bad luck which is a shame.

Good luck!
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Old 05-04-2010, 11:56 AM   #100
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Looks like Panasonic's customer service or reliability isn't what it used to be.
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Old 05-04-2010, 12:03 PM   #101
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Quote:
Originally Posted by PFC5 View Post
Who ever said the problem doesn't exist?

Of course it exists and similar issues like this happen with EVERY mfg at some point. There is no perfect TV nor perfect mfg.

I would call Panasonic and try to get them to fix it under warranty since it is only 13 months old. If you are civil and persistent and explain that no one would buy a expensive HDTV if it was only going to last 1-2 years.

Others have had Panasonic fix such known issues even after the warranty has expired so if you approach them right they will very likely fix yours being only 13 months old.

Good luck!
Quote:
Originally Posted by PFC5 View Post
Sorry to hear about your problems. Exactly which models are we talking about that they offered at discount that you could find locally for less? Many stores are discounting 2009 models because the new 2010 models have been released. Panasonic like all other mfg usually only sell at full MSRP or else the retailers who sell most would be very ticked off if they had to compete with a mfg for the bigger discounts. This is ALL mfg and not just Panasonic, so if they got that close to a discounted price on sale when they normally only sell at MSRP that could explain it. I do agree that the offer came up short though.

But consider that your display is over 2.5 years old and long past the inadequate 1 year warranty that ALL mfg have it was at least a gesture although short of what they could have done IMO. Did you try mentioning what I posted earlier that no one would spend this much money on a expensive HDTV if they only lasted a couple of years? That usually helps them offer a better deal. Also mention that you are a member of several HD forums and people are waiting to hear how they treat you. That could help as well.

Unfortunately you happen to get a lemon which happens with ALL mfg, and Panasonic has been rated the most reliable display mfg for a few years now so you likely just had dumb bad luck which is a shame.

Good luck!
A bit of a discrepancy. First it was only 13 months old, then it's 2.5 years old.....

In my opinion, their offer was crap. So he had two brand new tvs in a matter of 2.5 years crap out (with a very common problem), and Panasonic can do is offer this type of token "deal" where the consumer can do better on his own? No doubt Panasonic was more interested in clearing out some old inventory of their own. A slap in the face.

Says a lot for Panasonic's reliability and customer service as of late, no?

Now let me tell you of a recent experience that I had with Sony. I bought a V5100 LCD on black Friday, and after downloading a firmware upgrade, the grayscale was skewed green on the low end, not very noticeable to most, but very noticeable to me. What did Sony do? They upgraded me to a Z5100, two models higher than the V5100, free of charge. That is what standing behind your product is all about.
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Professional reviews of displays are an excellent tool, but the final decision should come from using your own eyes.




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Old 05-04-2010, 12:29 PM   #102
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I believe the model was a TPC something or other. The recyclables went to the curb shortly after my phone conversation. I was not at all expecting Panasonic to send a brand new unit my way. I understand that my TV was an older one, albeit only 2+ years. I guess I was expecting a little more life out of it for what I paid for (about $1800, if I remember correctly).

I informed him that Google search sent me to various HDTV forums, and that is how I learned of the 'Ten Blinking Lights of Death'. And that I would shout my story from the roof tops on each of them.

I will be heading out in a few hours in search of a new unit. Any recommendations, keeping a budget of about $800 in mind, as times have been extremely tough in this neck of the woods.
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Old 05-04-2010, 01:13 PM   #103
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Quote:
Originally Posted by dsskid View Post
A bit of a discrepancy. First it was only 13 months old, then it's 2.5 years old.....

In my opinion, their offer was crap. So he had two brand new tvs in a matter of 2.5 years crap out (with a very common problem), and Panasonic can do is offer this type of token "deal" where the consumer can do better on his own? No doubt Panasonic was more interested in clearing out some old inventory of their own. A slap in the face.

Says a lot for Panasonic's reliability and customer service as of late, no?

Now let me tell you of a recent experience that I had with Sony. I bought a V5100 LCD on black Friday, and after downloading a firmware upgrade, the grayscale was skewed green on the low end, not very noticeable to most, but very noticeable to me. What did Sony do? They upgraded me to a Z5100, two models higher than the V5100, free of charge. That is what standing behind your product is all about.
GO back and re-read that first post you quoted and look who it responded to. There is no discrepancy as the first post you quoted was for a different poster than this one.

That Sony was new and still within the warranty but I agree that was excellent CS on this occasion. Much of how well CS is has to do with the attitude of the CS rep AND with the attitude of the customer as well. Every company has go & bad employees so unfortunately this CAN happen with anyone. Should I start posting some of every other mfg nightmare stories?

I know you no longer like Panasonic and believe me, it shows in most all your posts lately.
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Panny 50pz80u plasma
SETTINGS
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SA 3250HD
47" LCD+Yamaha5790+HD-A1(bedroom)
Harmony 680 + (2) 670s (amazing remote/support)
Game room with Onkyo receiver & B&W Speakers
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Old 05-04-2010, 02:54 PM   #104
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To the contrary, I still like Panasonic, however, recent developments have caused me to rethink about blindly recommending them based on their previous history.

But you can only rest on your laurels for so long. The here and now is just as important as the past, since you are not buying a display from two or three years ago, you are buying one now.

So after reading how they have handled some current issues, IMO they are no longer head and shoulders over the others, just slightly better.

Much the same as Toyota. For years they were the best, but with recent developments, perhaps they no longer hold the edge over their competitors that they once enjoyed.

Same with you in your job. Your reputation can only go so far, you still have to perform today.

That was my point.
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Displays are like 100% cotton t-shirts. Always buy a size larger than you think you'll need, because they tend to shrink over time.

Professional reviews of displays are an excellent tool, but the final decision should come from using your own eyes.




Living Room - Panasonic TH58PZ700U, Panasonic DMP-BDT215, Denon AVR-1911
Man-Cave - Pioneer Kuro Elite Pro-111FD, Pioneer Kuro BDP-320, Denon AVR-591BA, PS3

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Old 05-04-2010, 02:56 PM   #105
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Quote:
Originally Posted by PFC5 View Post
GO back and re-read that first post you quoted and look who it responded to. There is no discrepancy as the first post you quoted was for a different poster than this one.
You're right, I apologize. You didn't use a quote in your second reply, so I mistook it for the same poster.
__________________
Displays are like 100% cotton t-shirts. Always buy a size larger than you think you'll need, because they tend to shrink over time.

Professional reviews of displays are an excellent tool, but the final decision should come from using your own eyes.




Living Room - Panasonic TH58PZ700U, Panasonic DMP-BDT215, Denon AVR-1911
Man-Cave - Pioneer Kuro Elite Pro-111FD, Pioneer Kuro BDP-320, Denon AVR-591BA, PS3

RIP L2W, PFC5 & Kosty
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