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why would anyone choose Dish over DirecTV?

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Old 12-11-2007, 09:22 PM   #1  
High Definition is the definition of life.
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Default why would anyone choose Dish over DirecTV?

Does anyone here have knowledge of both dish network and DirecTV?

I'm trying to decide between the two. For one thing, I'd like the ability to use the satellite dish as an over the air antenna for high-definition content, and record that to a DVR. (I understand that will mean the HR20 for Direct TV)

In particular, I want to be able to record DVDs with my own standalone recorder at the highest possible quality from a DVR. Does anyone know what the best quality could be from a dish DVR? I've been told that with a DirecTV DVR the output is set at 480i. Is it the same of dish network?

Also can you make a standard definition DVD recording from high-definition content recorded on a dish DVR?

Any good reason in general to go with Dish network over DirecTV?

I've heard some say the customer service at dish is terrible, but I don't know that it would be any better with Direct TV.

Thanks in advance for any information.
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Old 12-11-2007, 09:57 PM   #2  
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I prefer the channels, I had the voom channels and loved them went to dish when I found out they bought em out. Had Direct TV didnt like how they try to make you pay for things when you leave also the sunday ticket is a rip because the price went up so high its not worth it. But both are better than comcast.
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Old 12-11-2007, 10:32 PM   #3  
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I had DirecTV for three years before recently switching to Dish Network. I loved DirecTV and never had a problem with customer service, billing, or any other issue. The reason I switched to Dish was that I just purchased an HDTV and it was more economical to become a new Dish customer than it would be to upgrade to HD with DirecTV as an existing customer. Switching to Dish allowed me to receive a free HD DVR instead of having to pay $300 for a DirecTV HD DVR. Also, the Dish DVR can output it's second tuner's programming to another room, where the DirecTV receiver can only output the same programming from the first tuner. That saves $5/month I'd have to pay DirecTV for a second receiver. As a new customer to either one though, may get comparable deals between DirecTV and Dish.

With all things being equal (if I could get the same deal with DirecTV that I got as a new Dish customer), I would have stuck with DirecTV. Dish Customer service is terrible from my brief experience and they're off to a bad start with me. The programming is similar between the two. You get a few more channels with one or the other, but you're also missing some the other has.

As for the output resolution for recording to a DVD, I suppose that would depend on the recording/video capture equipment. My video capture card on my computer is only standard definition, so I can only create SD DVDs. I can record HD programs from the DVR, but it's converted to SD to be sent through the composite video cable hooked to my computer.
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Old 12-11-2007, 11:24 PM   #4  
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Default I've had both

Have had both DTV and Dish. Think the best way to make the choice is by programming. Dish seems to have more variety of programming, particularly VOOM HD, and DTV has a better sports package for football.

As to recording off the air, I don't think any DVD recorder right now can accept anything other than composite video or s video inputs, both 480i. Both DTV and Dish have DVR's that indeed record in HD and output HD to the tv but this is over their component video or hdmi, outputs. Again if your dvd recorder has only s video and composite video inputs that will not make a difference.

Most current recorders do have component outputs which de interlace the video to progressive scanning. Some of the newest models will also upconvert to 1080i but I am not sure that makes much difference if you have a flat panel display with a fixed resolution.

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Old 12-11-2007, 11:44 PM   #5  
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Have had both DTV and Dish. Think the best way to make the choice is by programming. Dish seems to have more variety of programming, particularly VOOM HD, and DTV has a better sports package for football.

As to recording off the air, I don't think any DVD recorder right now can accept anything other than composite video or s video inputs, both 480i. Both DTV and Dish have DVR's that indeed record in HD and output HD to the tv but this is over their component video or hdmi, outputs. Again if your dvd recorder has only s video and composite video inputs that will not make a difference.

Most current recorders do have component outputs which de interlace the video to progressive scanning. Some of the newest models will also upconvert to 1080i but I am not sure that makes much difference if you have a flat panel display with a fixed resolution.

Ed
What about all the complaints I keep hearing about Dish's customer service? That makes me concerned about them.
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Old 12-11-2007, 11:46 PM   #6  
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Originally Posted by CreedFan818 View Post
I had DirecTV for three years before recently switching to Dish Network. I loved DirecTV and never had a problem with customer service, billing, or any other issue. The reason I switched to Dish was that I just purchased an HDTV and it was more economical to become a new Dish customer than it would be to upgrade to HD with DirecTV as an existing customer. Switching to Dish allowed me to receive a free HD DVR instead of having to pay $300 for a DirecTV HD DVR. Also, the Dish DVR can output it's second tuner's programming to another room, where the DirecTV receiver can only output the same programming from the first tuner. That saves $5/month I'd have to pay DirecTV for a second receiver. As a new customer to either one though, may get comparable deals between DirecTV and Dish.

With all things being equal (if I could get the same deal with DirecTV that I got as a new Dish customer), I would have stuck with DirecTV. Dish Customer service is terrible from my brief experience and they're off to a bad start with me. The programming is similar between the two. You get a few more channels with one or the other, but you're also missing some the other has.

As for the output resolution for recording to a DVD, I suppose that would depend on the recording/video capture equipment. My video capture card on my computer is only standard definition, so I can only create SD DVDs. I can record HD programs from the DVR, but it's converted to SD to be sent through the composite video cable hooked to my computer.
Did you ever have reason to use DTV customer service and it went OK?
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Old 12-11-2007, 11:57 PM   #7  
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Did you ever have reason to use DTV customer service and it went OK?
If I remember correctly, I don't think I ever really had to call customer service because of a problem with DirecTV. The only calls I made to them were to cancel some programming, deactivate a receiver, activate a new receiver, and to cancel service when I switched to Dish. All of those calls went smoothly though. The CS reps I talked to there were pleasant, competent, and never tried to talk me into anything. Even when I canceled, the representative was friendly and didn't make me feel guilty for canceling. But, that is just my experience. I have read some other posts here from people who have had issues with the DirecTV customer service.

So far with Dish, I've had to contact them twice, once with a programming issue, and second with a billing question. It took a few contacts to get the programming issue worked out and it took awhile on the phone for the rep. to figure out the answer to my billing question.
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Old 12-12-2007, 08:18 AM   #8  
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Twin tuner receivers is another advantage with Dish.

csr's suk all over the place!!
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Old 12-12-2007, 09:44 AM   #9  
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I have both services and prefer Dish for several reasons. 1. I think the PQ is better on Dish. 2. The ViP622/722 DVR units have 3 HD tuners, 2 for satellite and one for OTA. This makes watching and recording very flexible as I can record 2 shows while watching another. 3. DVR hard drives are larger in capacity which means you can save more recorded shows. 4. I enjoy the Voom network which is only available through Dish. 5. The user guide, menu's, program guide are much more user friendly with Dish.
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Old 12-12-2007, 12:57 PM   #10  
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Originally Posted by Loves2Watch View Post
I have both services and prefer Dish for several reasons. 1. I think the PQ is better on Dish.
That is debatable
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2. The ViP622/722 DVR units have 3 HD tuners, 2 for satellite and one for OTA. This makes watching and recording very flexible as I can record 2 shows while watching another.
As does Direct's HR20 and H20. So this is exactly the same. My HR20 has two OTA tuners and two Satellite tuners.
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3. DVR hard drives are larger in capacity which means you can save more recorded shows.
Depends on the model of the receiver. Again, another equal, not an advantage
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4. I enjoy the Voom network which is only available through Dish.
No Voom with Direct so if you like this, it is a definate plus. I prefer sports and nothing comes close to Direct for that.
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5. The user guide, menu's, program guide are much more user friendly with Dish.
Personal preference.

Out of the five things you listed Dish only has one clear advantage and this is the Voom channels, if one even likes these channels to begin with.
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Old 12-12-2007, 01:42 PM   #11  
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Originally Posted by Loves2Watch View Post
I have both services and prefer Dish for several reasons. 1. I think the PQ is better on Dish. 2. The ViP622/722 DVR units have 3 HD tuners, 2 for satellite and one for OTA. This makes watching and recording very flexible as I can record 2 shows while watching another. 3. DVR hard drives are larger in capacity which means you can save more recorded shows. 4. I enjoy the Voom network which is only available through Dish. 5. The user guide, menu's, program guide are much more user friendly with Dish.
1. Not in HD. MPEG-4 quality is superior with D*. I'm surprised that you say this since you have (or say you have) both services and you haven't noticed it apparently. SD is SD. It sucks with both. The nice thing with D*, there is less and less of it with so many HD companion channels going live.

3. Nope.

4. Nice thing about Voom....if you miss a program you get a chance to watch again and again. And again. And again. Again. Do they still record original programming for Voom?

5. I think the Dish DVR is better. But after using the HR20 for awhile you forget about the differences. Both are very functional. Neither have a serious shortcoming.

Customer service is generally a wash. Though I have a very unusual problem with D*. I replaced a HD receiver with an HD DVR shortly after my install (I terminated E* in October). I've requested shipping boxes three times to return the receiver but they never arrive. So I have an H20 sitting in my closet.

To answer the OP.....if you care at all about HD then you need to go with D*. The gap is very wide. If you care about sports, same thing. No Extra Innings, no NFL on E*. Ultimately the function of the service you subscribe to is to provide programming. And that's where E* loses to D*.
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Old 12-12-2007, 02:48 PM   #12  
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Add to this DISH HD DVR's allow you to connect an external hard drive for even more recording space. Plus entry level costs are less for DishHD. DVR is no charge while Direct charges for it.
This gets real expensive if you have more than one HD tv. Dish is still adding more HD channels and will keep up with Direct.

Direct's main draw is NFL Sunday ticket. If your teams out of state it's almost a must have.
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Old 12-12-2007, 02:57 PM   #13  
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Add to this DISH HD DVR's allow you to connect an external hard drive for even more recording space. Plus entry level costs are less for DishHD. DVR is no charge while Direct charges for it.
Also not 100% accurate. I received my equipment inlcuding an HD-DVR for free from Direct.
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This gets real expensive if you have more than one HD tv. Dish is still adding more HD channels and will keep up with Direct.

Direct's main draw is NFL Sunday ticket. If your teams out of state it's almost a must have.
As well as their other sports packages not found on Dish, such as MLB extra innings, and the HD movie channels, such as Starz.

All in all people are going to choose based on the packages and programming offered, as well as the prices. Here is a good link to compare HD channels.

Click the, "Compare Dish Network and DirecTV HD Channels HERE" to see the HD channel comparison.
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Old 12-12-2007, 03:04 PM   #14  
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Old 12-12-2007, 03:26 PM   #15  
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The guy i share an office with at work JUST signed up for dish today (not making this up)

He called DTV to sign up, and they added on a install fee, $5 PER box, and tried locking him in to a 24month contract.

He called Dish, and got an 18-month contract with no install fee, free dvr, and while it's still $5 per box, the boxes work with 2 tv's.

Dish ended up being $49.99 (the REAL price, after the first 6 months) compared to $74.99 with DTV (also the REAL price, after the first 6 months)
I cannot believe the amount of misinformation. There are people looking for real answers and real comparisons and several on here have provided a lot of information that is either spun or wrong. And now, although your story is probably correct, this comparison is definitely not one of comparable packages. I am assuming the $49.99 is for 2 TV's and the 200 channel package. The $74.99 has to be a package from Direct that has more than the package you are comparing it to.

Dish has a 200 channel package for $42.99 (which sounds like the one he got) and a 250 channel package for $52.99. This does not include locals which are an extra $5. Add HD and it is yet another $20
With locals, one multi room reciever, and HD it will end up costing him $67.99 for the 200 channel package and $77.99 for the 250 channel package.

For the same 200+ channel package with Direct and locals included it is $54.99 and for 250+ it is $59.99. Add HD for $10 (more HD channels) and for one single room receiver it will cost him $64.99 for 200 channels and $69.99 for 250 channels. Add another receiver and add $5 to each package.

It seems like your friend was comparing a Dish 200 channel package without HD and without locals to a Direct 250 channel package with HD, locals, and an extra receiver.

Last edited by DodgerKing; 12-12-2007 at 03:34 PM..
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