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Request for SWM installation

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Old 09-23-2008, 03:52 PM   #1  
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Default Request for SWM installation

I was pushing DirecTV for a week, asking for SWM install for my DVR, no luck.
Ended up with $200 credit with “do it yourself” option.
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Old 09-23-2008, 08:24 PM   #2  
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SWM is not one of DIRECTVs standard products yet.

That's the way it goes.
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Old 09-23-2008, 09:00 PM   #3  
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Not sure if you had service already or if your a new customer. But I am a new customer with a SWM and I also had issues with getting direcTV to come out and do a SWM install. What basically happened with me is that they couldn't give do the install without using the SWM and since they wanted to charge me for it I cancelled the install and called to cancel the account. When they asked why, I explained my situation and they offered to give me the SWM for free and have the tech come out in a week and do it. So far so good after the install.
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Old 09-24-2008, 03:07 PM   #4  
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Quote:
Originally Posted by jdastas View Post
Not sure if you had service already or if your a new customer. But I am a new customer with a SWM and I also had issues with getting direcTV to come out and do a SWM install. What basically happened with me is that they couldn't give do the install without using the SWM and since they wanted to charge me for it I cancelled the install and called to cancel the account. When they asked why, I explained my situation and they offered to give me the SWM for free and have the tech come out in a week and do it. So far so good after the install.
Yep, they said SWM is available for new customers only, for now.
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