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First Service Apt. a Complete Waste of Time

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Old 09-28-2007, 01:08 PM   #1  
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Default First Service Apt. a Complete Waste of Time

I received my new equipment (HR20-700) and had my first service appointment to install the new dish last Tuesday the 25th. Although my service tech arrived only 30-minutes into the 4-hour window, he took one look at my townhome and said an installation cannot be done.

Nevermind that I already have my 3lnb dish on a pole.

He claimed that the new dish cannot be installed on a pole, and he cannot drill into my wall because it is a community townhome. He said the only option is a flat tray with cinder blocks to hold it down.

I have a chimney that could also be strapped, but he wouldn't do that either.

My next appointment with a "sr. tech" is next Wednesday and I am not confident anything new will develop.

If they can't get this dish installed, I am switching service. I can't believe I've stuck with them since 1996 just to get obsoleted by their new equipment's lack of flexibility.

Pain.
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Old 09-28-2007, 01:14 PM   #2  
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I have the new "slimline" dish mounted on a pole and no problems. Sounds to me that the installer did not want to do the job.
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Old 09-28-2007, 01:24 PM   #3  
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ne is on a pole as well, no issues here...
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Old 09-28-2007, 01:28 PM   #4  
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Yep, pole.
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Old 09-28-2007, 02:43 PM   #5  
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Quote:
Originally Posted by gmihelich View Post
I received my new equipment (HR20-700) and had my first service appointment to install the new dish last Tuesday the 25th. Although my service tech arrived only 30-minutes into the 4-hour window, he took one look at my townhome and said an installation cannot be done.

Nevermind that I already have my 3lnb dish on a pole.

He claimed that the new dish cannot be installed on a pole, and he cannot drill into my wall because it is a community townhome. He said the only option is a flat tray with cinder blocks to hold it down.

I have a chimney that could also be strapped, but he wouldn't do that either.

My next appointment with a "sr. tech" is next Wednesday and I am not confident anything new will develop.

If they can't get this dish installed, I am switching service. I can't believe I've stuck with them since 1996 just to get obsoleted by their new equipment's lack of flexibility.

Pain.

I have the first 5 lnb (the big one) and it's mounted on a pole in the ground.
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Old 09-28-2007, 02:46 PM   #6  
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Default pole mount

my 3 lnb was on a 2 inch pole mounted to my apt. hand rail.when the installer put up the slimline this is how he had to do it because of the weight and it had to not go out of position.a 3 inch dia. pole with the end that goes into the dround flattend to produce a non rotating affect then he used a small arm type bracket to attach it to the railing.all he had was twist ties to attach it so after he left i re attached it to the rail with a u bolt.its kind of to big for most conventional mounting.he used a pole driver to get it about 2 feet in the ground.you can hang a barrel full of monkeys from this thing and it wont move.
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Old 09-29-2007, 08:45 PM   #7  
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Quote:
Originally Posted by kyfann View Post
my 3 lnb was on a 2 inch pole mounted to my apt. hand rail.when the installer put up the slimline this is how he had to do it because of the weight and it had to not go out of position.a 3 inch dia. pole with the end that goes into the dround flattend to produce a non rotating affect then he used a small arm type bracket to attach it to the railing.all he had was twist ties to attach it so after he left i re attached it to the rail with a u bolt.its kind of to big for most conventional mounting.he used a pole driver to get it about 2 feet in the ground.you can hang a barrel full of monkeys from this thing and it wont move.

You are lucky that your apartment complex has not protested. Because if that hand railing is not on a private use balcony or patio, they can make you take it down. And also they can ask you to take it down because it is attached to their property. By law you can only have a satellite where no others but you have access and where the satellite is not attached to any part of the building.
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Old 09-29-2007, 08:57 PM   #8  
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Originally Posted by stonedog23 View Post
You are lucky that your apartment complex has not protested. Because if that hand railing is not on a private use balcony or patio, they can make you take it down. And also they can ask you to take it down because it is attached to their property. By law you can only have a satellite where no others but you have access and where the satellite is not attached to any part of the building.
Laws are or were dependent upon the state one lives, or at least it was until the FCC overstepped its bounds again. In short the Federal law states:

An association may continue to make reasonable architectural guidelines which do not impair the homeowners right in any manner as referenced below:
1. unreasonably delays or prevents installation, maintenance or use;
2. unreasonably increases the cost of installation, maintenance or use; or
3. precludes reception of an acceptable quality signal.

So, if it will cost you extra, or if their are no other reception sites, or it significantly delays your installation, then the complex cannot make you move your dish.

Last edited by DodgerKing; 09-29-2007 at 09:03 PM..
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