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-   -   Losing audio (https://www.highdefforum.com/directv-forum/152095-losing-audio.html)

purplerain 03-23-2019 06:09 AM

Losing audio
 
I have a 9 year old H24 receiver and within the past 2 weeks I have noticed just audio loss here and there. My H24 is connected to my Yamaha A3070 via HDMI and my Yamaha is connected to my Z9D TV via HDMI ARC. It is not my cables, nor my AVR. Is this a known issue?

InYourEyes2 03-23-2019 07:44 AM

Turn off ARC and CEC on all devices and see if that helps.

purplerain 03-23-2019 08:02 AM

Quote:

Originally Posted by InYourEyes2 (Post 1422018)
Turn off ARC and CEC on all devices and see if that helps.

I will try that. When I received my new Yamaha A3070 AVR a few weeks ago there were no issues with audio until recently

I might just connect the direct receiver directly to my TV instead of my AVR

InYourEyes2 03-23-2019 11:38 AM

Then you'll need to turn ARC/CEC back on. :)

purplerain 03-23-2019 12:02 PM

Quote:

Originally Posted by InYourEyes2 (Post 1422021)
Then you'll need to turn ARC/CEC back on. :)

The H24 does not even have optical either. Will have to get the HR25 or HR54, then there will be no issues

InYourEyes2 03-24-2019 05:59 AM

I meant, if you connect the H24 directly to the TV and using HDMI from the TV to AVR.... turn ARC back on. :)

Or... try hdmi to TV and optical from the TV to AVR.

purplerain 03-24-2019 06:11 AM

Quote:

Originally Posted by InYourEyes2 (Post 1422038)
I meant, if you connect the H24 directly to the TV and using HDMI from the TV to AVR.... turn ARC back on. :)

Or... try hdmi to TV and optical from the TV to AVR.

So disconnect my direct receiver from my AVR and then connect the direct receiver directly to my Z9D (TV) via HDMI and then connect my optical from my Z9D (TV) to my Yamaha AVR optical?

InYourEyes2 03-24-2019 07:12 AM

Sure... give it a whirl.

Alternatively, connect the H24 with HDMI to the TV, HDMI from the TV to AVR and turn ARC/CEC on.

purplerain 03-24-2019 08:23 AM

Quote:

Originally Posted by InYourEyes2 (Post 1422040)
Sure... give it a whirl.

Alternatively, connect the H24 with HDMI to the TV, HDMI from the TV to AVR and turn ARC/CEC on.

Thanks. I also have my Yamaha AVR connected via HDMI ARC (AVR) to my Z9D (TV) HDMI port 3 (ARC). I will connect the direct receiver to the HDMI port 2 on my Z9D

purplerain 03-26-2019 05:36 AM

The directv H24 is faulty (and a decade old). They are sending me a new HD receiver and they could not even tell me which model HD receiver they would be sending me. I asked just for an HD only receiver. Any idea what model it could be?

purplerain 03-27-2019 02:13 PM

Received my new H24 with a date of 12/2018. Guess they updated all the software. My old H24 one was from 2010:banghead:

InYourEyes2 03-27-2019 02:36 PM

How did the new H24 work out for you?

purplerain 03-27-2019 08:17 PM

Quote:

Originally Posted by InYourEyes2 (Post 1422080)
How did the new H24 work out for you?

Had it on for several hours...only a few times it (audio) went off for just a split second. Before is was so bad and sometimes would never come back unless I switched channels.

purplerain 04-03-2019 01:29 PM

Over the past week the audio still cuts out for a split second only here and there. It is the H24 receiver without a doubt. The receiver was made in 2010, but updated Dec 2018. Any reasons why? Other things connected to my AVR have zero audio issues. I even tried digital coax too via the H24, but still audio cutouts.

Seems to happen mostly with ESPN, TBS, TNT, YES and a few others

purplerain 04-13-2019 06:16 AM

Problem solved
 
Was told to go into my direct receiver and turn off Dolby, which I did and now I run PCM. Audio is perfect now :thumbsup:


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