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Recording Canceled Because of Permissions (15)

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Old 09-02-2018, 02:09 PM   #1
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Default Recording Canceled Because of Permissions (15)

I had a program scheduled to record this morning (9/2/18) on channel 209. It did not record and under History I received the following message "Recording Canceled Because of Permissions (15)". I checked the permissions for content and purchases and they were all set up to record anything I ask for.

I called DirecTV and the representative spent some time getting an answer, she finally said I had a bad HDD in my DVR and she wanted to send me a new DVR (I have an HR44/500), I told her to go ahead and send it. So I will install it and see if the problem returns.
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Old 10-05-2018, 02:56 PM   #2
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This issue has been solved with a new HR44/700. Has been running for several weeks with no re-occurrence. Good service from tech who brought the new DVR out, he also installed a new LNB and removed a combiner\spliter I no longer needed.
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Old 10-05-2018, 04:26 PM   #3
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Quote:
Originally Posted by tumbleweed View Post
This issue has been solved with a new HR44/700. Has been running for several weeks with no re-occurrence. Good service from tech who brought the new DVR out, he also installed a new LNB and removed a combiner\spliter I no longer needed.
Glad to hear they resolved it rather than pushed off some BS.
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