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  • 1 Post By denverbrian

New Genie upgrade: Question(s)

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Old 08-06-2014, 09:47 PM   #1  
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Default New Genie upgrade: Question(s)

So I just called DTV to get some deals on NFL Ticket and other promos.

When all was said and done they offered to upgrade to Genie for free and said there would be no difference in monthly charge due to the protection plan I had or whatever.

Now, before all this I roughly new what the Genie was, the purpose of having it etc etc.....of course after I got off the phone I did some more research.

So, am I correct that the Genie itself is the HR34/44 that replaces the main box, and then every other TV in the house gets a mini-genie for it to be able to communicate with the main Genie? The guy on the phone never mentioned the mini-genies at all, so I am hoping this isn't a trick in order to get me to call back needing a bunch of mini-genies and then they will try to charge me for them. When I was on the call he noted we had 4 TVs currently in service, 3 HD, 1 SD, and he said with the genie system it didn't matter.

So does the Genie system actually replace all the boxes on the secondary TVs, as in the only thing that will be attached to the TVs in the master bedroom and 2 other bedrooms are the mini-genies themselves, or do the mini-genies hook up to those boxes and just add the DVR functionality to those TVs but the boxes already there, remain?

Thanks!
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Old 08-07-2014, 04:37 AM   #2  
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You can add the Genie -you can replace-the exsiting receivers with mini's -but Why would you? D* Charges the same monthly amt for the min as any receiver that you have already.

The mini when watching live tv on that set will take a tuner away from the genie while viewing that could cause a recording conflict. SO keep what you have and add the genie.
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Old 08-07-2014, 06:18 AM   #3  
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Just get a 44 and you're good. They won't replace anything else unless you want them to.
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Old 08-07-2014, 06:27 AM   #4  
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Ok so, when you upgrade to the Genie, do they automatically send you minis for every additional tv you have as part of the system?

Do the minis plug into receivers or do they just plug into a power outlet and communicate wireless with the Genie?

My current setup is an HD DVR in living room, HD DVR (the kind that reads off the box, doesn't do it's own actual recording) in bedroom, 2 SD receivers in the other 2 bedrooms.

So you are saying I just plug the minis into all three of those boxes and it adds the functionality/whole house DVR to what I already have as opposed to actually "replacing" any hardware?

If so, that is fine, just want to make sure I understand this correctly. I assume the hardware will be sent with some kind of instructions, no?
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Old 08-07-2014, 06:58 AM   #5  
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The Mini's Connect by RG6 same as a receiver to each TV they allow you to access the Genie's recorded list as well as using a tuner (from the genie) while in use for watching another channel or viewing recorded content.

They will require a Installer to come and will not ship you anything if you upgrade to a genie(reason) if you have not a service call in a long time they will want to make sure your as happy as you can be with your service.

I would Suggest you keep your current HDDVR & HD Receiver -you could replace the SD receivers with Mini's or HD receivers (the cost per month) is the same -The HD receivers will not take a tuner away from the Genie while watching Live TV.

Your current Setup Hddvr =2 tuners' Hd-receiver =1 tuner.(2) SD receivers = 1 Tuner each.

Possible Genie =5 tuners, HDDVR =2 (3) hd receivers =3 tuners
That means you could record 7 differnet Channels all at the same time slot if you wanted to.

Using Mini's in place of the HD receivers - your total tuners would be Genie=5 HDDVR=2 Which you could record 7 shows at the same time slot -unless the mini's are watching "live TV Shows" at that timhey would subtract 3 tuners -leaving you with 4 active on your system from recording other channels at the same time.

CLEAR?

They will send an installer out
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Old 08-08-2014, 09:35 PM   #6  
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Ok so I think what you are saying is.....

So....The Genie will replace the current HDDVR in the living room, I can move the HDDVR to the master bedroom, hook a Genie Mini to it, then move the HD Receiver from the master bedroom to one of the kid's bedrooms with a genie mini for that one, and then the kid with the SD box, just leave that as is but with a genie mini hooked up to it?

Now do the genie mini's themselves hook into the TVs independently, or do they just plug into the back of the current receiver, as an extension of the receiver?
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Old 08-09-2014, 05:16 AM   #7  
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"Now do the genie mini's themselves hook into the TVs independently, or do they just plug into the back of the current receiver, as an extension of the receiver?"


Mini's hook to the TV's Just Like a receiver does /One or the other Not BOTH

The mini's work (as receivers) with the genie-only (NOT ADDED) with receivers (have) independent tuners- the mini's don't.

The only thing that would be added to a Existing HDDVR or HD receiver is a DECA Adapter -to allow whole home connectivity - The receivers that have a DECA built in are the H24 & HR24 & H25 &HR34/44 (SD) receivers do not connect to the whole home.

The monthly Charge for a HDDVR-or HD or SD or Mini =$6 a Month for each

Last edited by WestDC; 08-09-2014 at 05:24 AM..
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Old 08-22-2014, 05:13 AM   #8  
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We are thinking of upgrading as well (we currently have 3 HDDVR's). One thing that bothers me is that we currently have our kids play room that has their DVR with a bunch of kids shows on it.

Is there a way to set the Genie so that some shows show up in one room but not in another (I would rather not have to filter through SpongeBob and the other kids shows to get to ours)?

I believe there are parental filters so that may work.

Another option is to just get the Genie in our main room and leave the regular HD DVR's in the other rooms.
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Old 08-22-2014, 07:37 AM   #9  
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Quote:
Originally Posted by denverbrian View Post
Another option is to just get the Genie in our main room and leave the regular HD DVR's in the other rooms.
That would be your best option! Go to Whichever DVR you want and with the remote ,menu-setting- Whole Home (once) your on that screen you can set the play list for Share or not - Setting it for NOT - That DVR list will not appear on any other receiver play list.

(-TIP)- Should you call in at the prompt when it asks your reason to call say cancel - That will get you to a better place - You may get the genie for "Free" as well as lot of other discounts- It don'ts cost anything to ask "What you you do for me"

Good luck and let us know what happens
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Old 08-22-2014, 12:50 PM   #10  
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Quote:
Originally Posted by WestDC View Post
That would be your best option! Go to Whichever DVR you want and with the remote ,menu-setting- Whole Home (once) your on that screen you can set the play list for Share or not - Setting it for NOT - That DVR list will not appear on any other receiver play list.

(-TIP)- Should you call in at the prompt when it asks your reason to call say cancel - That will get you to a better place - You may get the genie for "Free" as well as lot of other discounts- It don'ts cost anything to ask "What you you do for me"

Good luck and let us know what happens
Thanks. I am no longer under contract so I hope to get this on the cheap.
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Old 08-25-2014, 05:25 AM   #11  
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WestDC, thanks for the advice.

I called on Friday and they gave me a free Genie and one minie and isntalled it on Sunday. They even hooked up our other (kids) DVR so that it could play the shows on all of the TV's (which I allowed them to do but I then unhooked the internet cable because I don't want their shows on to show up on our list).

The only thing it cost me was the extra $3 a month for the whole home DVR service. They tried to get me to do a Starz/Showtime package for 3 months free but I didn't want it so I passed.

The installer only had the older Genie HR34 but it seems to be much faster than my old DVR and the minie seemed to work well as well so it didn't bother me that much.

Having 5 shows at once is a great improvement (and I even used the PIP watching the Little League WS, and the Washington Nationals game at the same time.
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Old 08-25-2014, 05:44 AM   #12  
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Happy you got it worked out Enjoy!
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Old 08-31-2014, 03:10 AM   #13  
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im on my second genie, starting to have the same problem as first, really sluggish responsive time. push the menu and it might come up in 30 seconds, not all the time but enough. at least, as of yet, it hasnt done the good old run away in fast forward, thats when you push the fast forward button and it doesnt stop. hey just get them out there, we will fix them later.
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Old 08-31-2014, 06:27 AM   #14  
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Quote:
Originally Posted by hotrod351 View Post
im on my second genie, starting to have the same problem as first, really sluggish responsive time. push the menu and it might come up in 30 seconds, not all the time but enough. at least, as of yet, it hasnt done the good old run away in fast forward, thats when you push the fast forward button and it doesnt stop. hey just get them out there, we will fix them later.
Is this an HR34? Known software problem, looks like it is fixed in the latest beta software but no idea when it will roll out as a national release.
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