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Toshiba 30HF85-- Can't get rid of gray lines on the side--very frustrating

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Old 10-15-2005, 09:02 PM   #1  
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Default Toshiba 30HF85-- Can't get rid of gray lines on the side--very frustrating

Hi,

I just bought my first HDTV and am very happy to say the least!

However, I can't seem to figure out how to remove the gray lines on the side when I'm watching non-HD channels. I know it will stretch the picture, but I would like to see what it looks like and decide which way to watch.

I have a Time Warner HD box hooked up with component cables.

When I try to access the "Picture Size" option in the setup, I can't. It just skips over to the next option. When I press the "Pic Size" button on the remote, it says "Not Available" on the screen.

Does anyone have any ideas?? Any help is greatly appreciated.

-SS
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Old 10-15-2005, 09:34 PM   #2  
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I have heard of this before on this forum - I believe it is the way that the STB is configured. What type is your STB?
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Old 10-16-2005, 05:43 AM   #3  
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Thanks for the reply...

My STB is a Scientific Atlanta Explorer 8300 HD from Time Warner, hooked up to the "Colorstream HD1" component hookups with Monster component cables.

-SS
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Old 10-16-2005, 06:39 AM   #4  
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Make sure you have your cable box setup correctly. Power off the cable box and hold the top two buttons (guide and info) down until the HD setup screen appears. Go through the advanced settings.
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Old 10-16-2005, 10:55 AM   #5  
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What is going on could be the SA box is merging the 4:3 material into a 16:9 frame and then sending that to your TV in a HD format. Since you are using component input your TV thinks it is getting a HD picture. Some cable boxes have various settings for this. Alternately, you can hook up the SD connections in addition to the component connections (you may need some Y cables for the audio) and then switch your TV to the SD input while watching SD material. Many people report that the PQ is better with this alternate SD hookup.
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Old 10-16-2005, 11:04 AM   #6  
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Thanks for the suggestions everyone. I was able to change the settings through the advanced settings on the STB, so everything is working as I'd expected (except a problem with the DVD player which I posted about on a different thread).

I think I'll give the seperate connections for SD a try though as well...

Thanks again!!
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Old 10-16-2005, 04:13 PM   #7  
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Quote:
Originally Posted by ScubaSteve
Hi,

I just bought my first HDTV and am very happy to say the least!

However, I can't seem to figure out how to remove the gray lines on the side when I'm watching non-HD channels. I know it will stretch the picture, but I would like to see what it looks like and decide which way to watch.

I have a Time Warner HD box hooked up with component cables.

When I try to access the "Picture Size" option in the setup, I can't. It just skips over to the next option. When I press the "Pic Size" button on the remote, it says "Not Available" on the screen.

Does anyone have any ideas?? Any help is greatly appreciated.

-SS
Sounds like you solved the dilema yourself with the usual good input from the various posters on this forum. I would like to add that the Toshiba uses the "gray lines" in theory to minimize the already very low risk of "burn-in". You will see the gray lines with 4:3 material when the picture size is set to "natural". You could have your STB override this by going into the STB advance menu and instead of setting the 4:3 override to 480p or 480i, to "OFF". Disadvantage of this is that now you won't be able to change the picture size as all formats are "upconverted" 1080i.
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Old 04-26-2006, 05:25 PM   #8  
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Ok i just got the Explorer 8300HD and so far i feel it SUX BAD!!! i can't stand it. the menus are slow and stupid, and not full screen and the god damn GUIDe INFO shit you guys talk about doesn't work. All this frustration isn't worth going thru just for 20 or so HD channels. So if i find out that the GUIDE INFO thing doesn't work any more this shit is going back and im sticking with the standard Digital DVR that was WAY better. anyone help???
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Old 04-26-2006, 08:09 PM   #9  
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Ive got theSA 8300 HD DVR...it works outstanding for me. What menus are not full screen? And by the "guide info" not working, what exactly are you meaning? if you press guide, then menu on mine...it gives you an in depth description of the program thats on.....
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Old 04-27-2006, 07:03 AM   #10  
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thats not what im talking about. im talking about the setup wizard and all that. Its not a big deal now cause im taking the TV back. HD isn't worth the amount i spent for it. owell thanks for the help tho
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Old 04-27-2006, 07:45 PM   #11  
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Quote:
Originally Posted by Seven M
thats not what im talking about. im talking about the setup wizard and all that. Its not a big deal now cause im taking the TV back. HD isn't worth the amount i spent for it. owell thanks for the help tho
Sounds like you didn't want it in the first place - a little patience is frequently rewarded!
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