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Wireless USB Adapter problems

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Old 01-12-2012, 06:55 AM   #1  
Love Entertainment
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Default Wireless USB Adapter problems

Ok guys, I moved my desktop out of the house to the garage about 3 wks ago. It is either an emachines or a dell( had it worked on back in about 07 and he put a different casing on). Also had more memory put on and I believe a new hard drive after getting a virus a few yrs ago. The wireless router is located in the house and the garage is 80 ft away. I bought a belkin wireless adapter from walmart and it worked pretty good, but i got the one that just plugs into the usb port and so i didnt think it was getting near as good of reception as it could have. It did work pretty good though and got me by until I could get a better one. I went to walmart and got 2 different ones and was gona try both to see which I liked better.

I bought a netgear 300 and a 600. Last night I uninstalled the belkin and installed the netgear and it worked fine. I went into the house and came back to the garage and the signal was lost and it was scanning. I let it sit there for about 5 minutes and it still was scanning. The 300 had a usb cord and also a little stand for the adapter to sit in so you could place it as you choose so i had it sitting up high on the pc desk. After it still seemed to be scanning ( saying scanning but i didnt see any bars or anything moving as to it was waiting), I just uninstalled the 300 and installed the 600. Upon installing it, I can't remember exactly it started doing but i know ultimately the last thing that happened was after asking for the usb adapter and i plug it in, it fails to detect it.

A box comes up saying the file bcmw......high5sys on 802.11 network adapter install disc is needed. The disc is in already when this box comes up. I think after it searches and tries to detect the adapter, a little box comes up to the bottom saying a problem occured during installation, hardware might not work properly.

Few other things to point out. When I went to add remove programs, it is still showing the Netgear 300 but there isnt an icon to "change" "remove". I believe that might need to be deleted out of there but I didnt find a way to do so. I know the usb ports work because I took the printer from the rear pc port and plugged it in to each of the 2 on the front and there were no prompts saying the printer wasnt detected or anything so the ports should be fine. I do know I do not have any high speed usb ports on this pc though. Only thing it said about that was the adapter would work and perform much faster with a high speed usb port.

Also, upon the netgear 600 not working or not detecting the adapter, I uninstalled and went to put back the original belkin which I bought first and it didnt seem to detect the adapter either. I think it might have been after taking out the disc of the netgear 300 whilet it was still doing something, i got a blue screen saying the pc went into safe mode and I powered it down and started back up.

please help
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Old 01-12-2012, 10:50 AM   #2  
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Anyone??
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Old 01-12-2012, 11:44 AM   #3  
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What operating system?

Did you try a system restore to back before you started these swaps?

Or call Netgear, they should be able to clean things up and get you going.
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Old 01-12-2012, 11:47 AM   #4  
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What operating system?

Did you try a system restore to back before you started these swaps?

Or call Netgear, they should be able to clean things up and get you going.
windows xp

reading up on some stuff, I might need to do a system restore to the day before
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Old 01-12-2012, 12:22 PM   #5  
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Your problem could be the Belkin is not uninstalled. I've had problems with Belkin adapters and will never buy another. One screwed up my system completely and I couldn't get rid of it. Fortunately I had it backed up and restored it to a point before the Belkin.

With any adapter it's always best to uninstall one before trying another as they inherently have conflicts. Some adapter software tries to take over your networking completely so I don't install it and just use windows. That's the bad part about Belkin - they force the install of their software.
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Old 01-12-2012, 12:34 PM   #6  
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Your problem could be the Belkin is not uninstalled. I've had problems with Belkin adapters and will never buy another. One screwed up my system completely and I couldn't get rid of it. Fortunately I had it backed up and restored it to a point before the Belkin.

With any adapter it's always best to uninstall one before trying another as they inherently have conflicts. Some adapter software tries to take over your networking completely so I don't install it and just use windows. That's the bad part about Belkin - they force the install of their software.
im glad you said that, i wont use theirs and will have to prob do a system restore i guess
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Old 01-12-2012, 01:18 PM   #7  
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Didn't mean to be the bearer of bad news, just wanted you to know it wasn't some aberration that struck you only.
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Old 01-12-2012, 01:56 PM   #8  
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Originally Posted by lsilvest View Post
Your problem could be the Belkin is not uninstalled. I've had problems with Belkin adapters and will never buy another. One screwed up my system completely and I couldn't get rid of it. Fortunately I had it backed up and restored it to a point before the Belkin.

With any adapter it's always best to uninstall one before trying another as they inherently have conflicts. Some adapter software tries to take over your networking completely so I don't install it and just use windows. That's the bad part about Belkin - they force the install of their software.
for future references in doing something, should i put in the disc but don't install anything, then plug in the usb adapter, and when windows starts to look for a driver, ( what will it say when it starts to look for a driver? ), then choose an option for specifying a location then choose my cd rom drive?
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Old 01-12-2012, 02:10 PM   #9  
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Just follow the step by step DIRECTIONS. Some may have you install the software 1st, some may not. Some may say things like "do not inset the card until you do this 1st".. All the routers or cards I have installed over the years have specific instructions (some better than others).. And if replacing an existing card, always a good idea to make sure the previous card is completely removed before adding the new one as lsilvest stated. Simple drivers for these USB devices may already be found and istalled by the OS when inserted, but does not mean it is fully functioning properly. The more seamless installs with this stuff is when using the same card and router brands usually. But not always the case. But some definately do not play well with others. But if you still have multiple devices installed (even partially) they can definately walk on each other and cause issues.

Last edited by Bigloww; 01-12-2012 at 02:14 PM..
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Old 01-12-2012, 02:13 PM   #10  
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Quote:
Originally Posted by Bigloww View Post
Just follow the step by step DIRECTIONS. Some may have you install the software 1st, some may not. All the routers or cards I have installed over the years have specific instructions (some better than others).. And if replacing an existing card, always a good idea to make sure the previous card is completely removed before adding the new one as lsilvest stated. Simple drivers for these USB cards my already be found and istalled by the OS when inserted, but does not mean it is fully functioning properly. The more seamless installs with this stuff is when using the same card and router brands usually. But not always the case. But some definately do not play well with others. But if you still have multiple devices installed (even partially) they can definately walk on each other and cause issues.

ok, since i cant seem to get that netgear 300 uninstalled i will have to go to device manager and try. Next option i guess would be doing a system restore
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Old 01-12-2012, 02:18 PM   #11  
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Originally Posted by nyg052003 View Post
ok, since i cant seem to get that netgear 300 uninstalled i will have to go to device manager and try. Next option i guess would be doing a system restore
If you can not clean things up properly manually, that will be the next best try IMO. Usually when you add, delete or modify any software on the system, it will create a restore point. So just pick a point at or prior to that and give it a go. Only takes a few minutes.. If still having issues, I would call Netgear and explain your situation. Getting a good CS tech can be a crapshoot at times, so good luck. Usually if I find i am not getting good assistance, I hang up and roll the dice again.
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Old 01-12-2012, 04:12 PM   #12  
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One thing that can circumvent situations like Belkin forcing the install of their software is to go to the website and download the latest drivers and see if they have separate installs or if they insist on their software being installed with the drivers. I often do this before I buy any hardware if for nothing more than to see how their website functions and how their service might be.
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