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jkkyler 08-19-2009 06:55 AM

Radio install question
 
My factory installed radio began to malfunction recently so I had a new head unit installed. My problem is as follows. After install I can not get any am stations. FM - great, HD radio- great, cd player- great, usb/aux/ipod hookups -great but I can not find or tune a single AM station. I live and work in two different cities and pass through 3 markets (Canton, Akron, and Cleveland) and can't find/tune a single AM station. The installed Radio was purchased new. Is this likely to be a defective radio issue or an install/hook-up issue?

I purchased the radio from vendor A and had installed by vendor B. If it is a radio issue should I be expecting to pay another install fee or is this something the manufacturer should be expexted to reimburse for?
Thanks again for your help.

Loves2Watch 08-19-2009 08:32 AM

It certainly sounds like a radio issue. If the antenna was not connected properly you wouldn't get any FM broadcasts either. I would suggest contacting the seller and go from there. And yes you may have to pay for another install fee (I would talk to the seller about that).

gameguru1360 08-20-2009 05:07 PM

does the seller you bought the head unit from have a return policy??

jkkyler 08-21-2009 10:31 AM

I ended up swapping out the head unit - luckily it was very easy now that the wiring harness has been taken care of - just skid in and out with the 'keys' inserted. Next unit had the same issue so I suspect either poor antenna but got am with my old unit or miswired. There actually was a miswiring issue because every time I turn my car off I lose all presets and clock bluetooth sync etc- The installer said that they must have miswired to my battery and will re-do for me at no cost and will se what they can do about antenna / am issue.

Loves2Watch 08-22-2009 06:23 AM

Quote:

Originally Posted by jkkyler (Post 925640)
I ended up swapping out the head unit - luckily it was very easy now that the wiring harness has been taken care of - just skid in and out with the 'keys' inserted. Next unit had the same issue so I suspect either poor antenna but got am with my old unit or miswired. There actually was a miswiring issue because every time I turn my car off I lose all presets and clock bluetooth sync etc- The installer said that they must have miswired to my battery and will re-do for me at no cost and will se what they can do about antenna / am issue.

Good to hear. Let us know how it turns out...

jkkyler 08-23-2009 12:28 PM

Had my radio re-wired yesterday all presets, bluetooth, clock etc. now stay resident when my car is turned off. The am radio was unaffected though -still no channels. I spoke with the technician who did my install and he was very pleasant and seemed quite knowledgeable.
He told me that he gets that complaint a lot in our city nowadays. Radio manufacturers just aren't putting very good am tuners in these days - once it was hard to get a good fm tuner but now with mosty fm and sat radio with some HD radio out there manufacturers just aren't that concerened with the am market. I asked about whether a new external antenna would help and he didn't think that would help. He suggested that a signal booster might help but they are largely hit and miss and I would most likely be throwing more money at a problem than what it is worth. I listen(well listened at this point) to a lot of sports/talk radio so possibly I will consider hooking up sat radio in the future as my unit is equipped to do so.

gameguru1360 09-10-2009 04:23 PM

Quote:

Originally Posted by jkkyler (Post 926456)
Had my radio re-wired yesterday all presets, bluetooth, clock etc. now stay resident when my car is turned off. The am radio was unaffected though -still no channels. I spoke with the technician who did my install and he was very pleasant and seemed quite knowledgeable.
He told me that he gets that complaint a lot in our city nowadays. Radio manufacturers just aren't putting very good am tuners in these days - once it was hard to get a good fm tuner but now with mosty fm and sat radio with some HD radio out there manufacturers just aren't that concerened with the am market. I asked about whether a new external antenna would help and he didn't think that would help. He suggested that a signal booster might help but they are largely hit and miss and I would most likely be throwing more money at a problem than what it is worth. I listen(well listened at this point) to a lot of sports/talk radio so possibly I will consider hooking up sat radio in the future as my unit is equipped to do so.

you might want to consider an hd radio tuner if your head unit supports it...radio stations run hd channels alongside analog stations. Some of the am stations in hd sound just as loud and clear as fm!


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