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Scientific Atlanta 4250HDC on Time Warner Questions

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Old 08-19-2008, 04:30 PM   #1
What is HD?

Join Date: Feb 2007
Posts: 4
Default Scientific Atlanta 4250HDC on Time Warner Questions

Ok, let's start right off the bat.

Time Warner 4250HDC on their less-than-perfect OCAP Navigator system. Here are my questions:

1) How do I put it into diagnostic mode? I want to check the software version to make sure i'm getting the necessary updates to the box. Time Warner says they're rolling firmware updates out, but I don't see much of an improvement.

2) I have the box connected to the TV via an HDMI cable. I've been seeing three different forms of output, 1080i, 720p, and 480i. When I change channels to a different output, the TV flickers and goes dark for about 5 seconds.

I know I can have the cable box auto-format everything to 1080i so it won't flicker, but then after a while, if I access the on-screen guide, whatever channel i'm viewing stays auto-zoomed out in the top right corner. Is there any way to fix this on my own, or do I keep reporting the issue to TW?

3) I have a Sony SXRD TV. Are there any software/firmware updates to the TV itself that I need to worry about? I was reading elsewhere about sometimes updates do exist. Do I need to worry about this?
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Old 08-20-2008, 02:18 AM   #2
How can anyone watch standard def?

Join Date: Aug 2007
Posts: 19

1)There is no diagnostic mode to put the box to check firmware upgrades. If your box is plugged in, it will receive the updates. These updates are not channel/resolution related.

2)The different forms of resolution do change depending on which channel you are on. Not all channels are in high definition therefore when you switch to a non-high def channel, you will see the resolution in which it is broadcast in, either 480i or 720p. It is normal to have a delay so that the box can adjust the resolution.

As for the auto zoom, to quickly adjust your picture size, use the pound button ( #) on your remote control, it takes 1 second to adjust the picture size. Also, most tv's themselves have an auto adjust feature that automatically adjusts the picture for you instead of the cable box. Read your manual to see if your tv supports that.

3) Tv updates have nothing to do with the cable box and will not improve the functionnality of the box. You don't have to worry about it.
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