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Comcast TIVO question

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Old 01-09-2007, 07:57 AM   #31  
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It was just announced at CES, and will start being rolled out in individual parts of the country, a few at a time, over the next few months. There is no public information yet about which areas will be first, nor which areas will be next.
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Old 01-09-2007, 10:33 AM   #32  
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Well thank you for that information. I guess I will have to just sit back and wait until I can get the download.
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Old 01-09-2007, 09:10 PM   #33  
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Quote:
Originally Posted by dabig25
I'm glad Comcraps stock dropped !!
Why would you say that? I'm a shareholder along with a few other telecom/entertainment companies, I really don't care but I would like to be making some decent money from them
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Old 01-12-2007, 03:44 PM   #34  
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Originally Posted by xpresscripts
Why would you say that? I'm a shareholder along with a few other telecom/entertainment companies, I really don't care but I would like to be making some decent money from them

Because they just laid me off, after 10 years !!

The office I worked at was a bunch of BS. I know many other Techs. that are trying to leave ASAP.

They treat their frontline employees like CRAP .
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Old 01-13-2007, 09:57 AM   #35  
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Default Comcast employees in the know-yeah right, -LOL...

Look this is a blanket statement that covers them all...

Since when have you EVER been able to call anyone of these thieving (Bastrads) speak to one of their employee's and actually get someone that knew what they were talking about.

They go through life in a trance. You will find out about Tivo on your own or from one of your neighbors who's friend works as a sub contractor for Comcrap and told them Tivo was available...
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Old 01-13-2007, 11:01 AM   #36  
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First off I want to say love the Patriots symbol!!!! Go Pats!!! I'm a huge fan even though I'm from Chicago!!!! Second why would comcast not want to promote the sh*t out of there tivo deal? I mean you would think they would want everyone to know when they are going to release this tivo service... Doesn't make any sense to me why everything is always such a secret with them. Weird if you ask me!!!
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Old 01-13-2007, 11:33 AM   #37  
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Quote:
Originally Posted by maverick96
First off I want to say love the Patriots symbol!!!! Go Pats!!! I'm a huge fan even though I'm from Chicago!!!! Second why would comcast not want to promote the sh*t out of there tivo deal? I mean you would think they would want everyone to know when they are going to release this tivo service... Doesn't make any sense to me why everything is always such a secret with them. Weird if you ask me!!!

It's not just them, it's DirecTV too. Not sure about Dish as I have never been their customer. These providers have finally realized that it's a very bad thing for them to announce some big improvement or additional channels etc, until they have tested it and it works flawlessly. DirecTV found this out the hard way when the released their own HD DVR. They announced it was coming out "sometime in the future", and people started calling them like crazy asking for it. When will it be released? How much is it? They hadn't worked all that out yet. They started getting slammed on this board and others for how long it was taking to come out. It got so bad that they released it before it was fully functional. They hadn't had time to test and get the OTA port functional. So that caused another uproar when people realized it wasn't fully functional. They got stuck between a rock and a hard place. So I can fully understand why Comcast would wait to make any kind of date commitment as of now.


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Old 01-14-2007, 08:40 AM   #38  
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Originally Posted by maverick96
I mean you would think they would want everyone to know when they are going to release this tivo service... Doesn't make any sense to me why everything is always such a secret with them.
Actually, it does. Until the service is actually available, many customers would feel aggrieved about them advertising it -- they'd use emotional language like, "misleading" or "bait-and-switch". The customers would be wrong, perhaps, but you cannot control how customers decide to feel.

Beyond that, even once the service is available, it will take time for all support staff to become sufficiently expert in discussing it, and keeping the information low-key for a while reduces the problems that would be encountered. Think about this: Microsoft Windows Vista was RTM in November, but is still not available in stores. Why? Because Microsoft allowed for a couple of months with the OS available only through limited outlets, to give their support staff a chance to come up to speed at providing support for the new OS.

Cable companies ride much finer margins and are in a much more competitive market than Microsoft, so it will take even longer for their support staff to come up to speed.
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Old 01-14-2007, 04:51 PM   #39  
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Microsoft Windows Vista was RTM in November
only version released was their business version. Any corp in america, who runs MS on their desktops has the opportunity to run it. we've been testing it the last couple months.
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Old 01-15-2007, 12:37 PM   #40  
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Quote:
Originally Posted by bicker
It was just announced at CES, and will start being rolled out in individual parts of the country, a few at a time, over the next few months. There is no public information yet about which areas will be first, nor which areas will be next.
Bicker, any new info on who/where gets the rollout first?
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Old 01-20-2007, 06:23 AM   #41  
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Originally Posted by davecramer74
only version released was their business version. Any corp in america, who runs MS on their desktops has the opportunity to run it. we've been testing it the last couple months.
... giving Microsoft's staff time to ramp up their support capabilities, with a controlled, slow introduction of customers using the product. That was my point.
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Old 01-20-2007, 06:24 AM   #42  
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Originally Posted by formulaben
Bicker, any new info on who/where gets the rollout first?
Sorry no.
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Old 01-20-2007, 10:57 AM   #43  
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thats too bad there is no info. on release. I'm sure I'm not the only one waiting for tivo, I mean this interface we use now is no comparison to tivo. I'm hoping soon!!!! I'm in chicago market so maybe we will be one of the first....
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Old 01-30-2007, 09:32 AM   #44  
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I am seriously excited about the TiVo software for Comcast - the prospect of giving up my TiVo was the one thing holding me back from making the switch to HD. Please keep us updated if anyone hears anything about release dates. (PLEASE let Boston be among the firsts!)
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Old 01-31-2007, 09:47 AM   #45  
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I too am excited!! I did not want to get a Series 3 but want the HD capability.

My Series 2 died about 10 months ago upon a service update, and would not come back to life no matter what I did... and TiVo was no help at all... so I lost faith and switched to comcast's dvr and have hated it... but now that my series 2 decided to "repair itself" after one final power-up... I have moved it to the bedroom and am just waiting for the comcast version to come out!!

When I called comcast to get an update as to when it will be released... they are dumb as stumps... they had "no idea what I was talking about"... they kept trying to tell me how to hook my tivo up with comcast cable... good lord those monkeys are retarded!! My "account manager" from comcast came by the house to introduce himself, and see if we were happy and/or needed anything... I asked him about it and he had no idea either... he's all "you are up on your service knowledge, want a job?" ummmmmmm no, thanks.

I am going to continue calling them until I hear what I want to hear... and I will keep this post updated...
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