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Switching Cable/TV Providers - Negotiating

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Old 02-19-2017, 08:42 AM   #1
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Default Switching Cable/TV Providers - Negotiating

We have had ATT U-verse U450 with 45Mbps internet and phone for 6 years, with 3 DVRs. My current years contract pricing is $186.00/mo w/o taxes.

I called Charter/Spectrum the other day and they quoted me $165.00/mo for the exact identical or Gold package. Plus, they will lock the pricing in for 3 years. I went ahead and scheduled installation for February 27th with charges waived. The Internet speed will be 60Mbps, which both laptops have wireless cards for faster speeds.

Tomorrow, I will be talking to the ATT rep in Chicago, to adjust my current verbal annual contract pricing to $160.00/mo. Also, to have them lock in the pricing for 3 years. We will see how it goes. If they come close or meet me 1/2 way, I'll stay with ATT. The three years will be the breaker, if they don't agree.

It will be a hassle to return the ATT wireless Gateway box along with the 3 wireless DVR's. A complete ATT wireless system is nice, which was converted in 2015 as an upgrade at no charge.

We had Directv for a number of years, which is now owned by ATT. No thanks to having dish living in Wisconsin......long story short. Perhaps improvements have been made??
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COMPONENTS: Vizio E50-C1, Two - 48" Panasonic Plasma's[720p], Sony Players, Logitech 650 Remote
AVR: 2015 DENON AVR-S910W 7.2, 4K, w DTS, Wireless Internet, HDMI Cables w 18Gbps
SUBWOOFER: Yamaha 8" CTR: JBL EC-35, MAIN: JBL ES30 SURR: JBL E10
AT&T U-Verse: U450 w 3 Wireless DVR's, 45Mbps Internet Speed + Phone, 2 yr contract price
VOLUNTEER: YWCA County Women's Domestic Violence Shelter w Children & The Boys/Girls Club
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Old 04-19-2017, 10:09 PM   #2
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So how did this turn out for you?
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Old 04-20-2017, 06:43 AM   #3
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Sorry, here is the update:

I called ATT U-Verse to renegotiate with the American rep and he came down to $173.00/mo w/o taxes for our total package, for two years. I went with the that and called Spectrum/Charter cable and canceled their installation. I received e-mail confirmations from both. I really like ATT with their re-installed updated all wireless equipment 2 years ago and we have not had any problems with them since February 2010. We have had some power failures over time, but the equipment is easy to restore and just have to have a little patience.

The main Gateway wireless box is in the basement, next to my TV and other equipment. We have 2 TV's upstairs in our ranch home with wireless DVR's.

You can renegotiate contract pricing with ATT U-Verse at anytime. When you do want special pricing, you have to ask for their, "Loyalty Dept," and they switch to the US to speak with an actual ATT rep. This time it was an American rep in Michigan. I did not ask what city he was in. They will do their best to keep you a happy customer....at least with us.

We have an 800+ credit rating and we are never late with our ATT bill. They did upgrades to wireless equipment at no charge in August 2014, when renegotiating contract. In July 2016, when renegotiated contract price at lower price, they upgraded the Gateway box at no charge for higher internet speed.

The area Tech Supervisor, lives 4 blocks from us and I can call him direct if I ever have a problem.

Do you think I am a happy ATT U-Verse customer, for 7+ years?
__________________
COMPONENTS: Vizio E50-C1, Two - 48" Panasonic Plasma's[720p], Sony Players, Logitech 650 Remote
AVR: 2015 DENON AVR-S910W 7.2, 4K, w DTS, Wireless Internet, HDMI Cables w 18Gbps
SUBWOOFER: Yamaha 8" CTR: JBL EC-35, MAIN: JBL ES30 SURR: JBL E10
AT&T U-Verse: U450 w 3 Wireless DVR's, 45Mbps Internet Speed + Phone, 2 yr contract price
VOLUNTEER: YWCA County Women's Domestic Violence Shelter w Children & The Boys/Girls Club

Last edited by teetertotter; 04-20-2017 at 06:48 AM..
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