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Just got a new HDTV, very disappointed

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Old 03-02-2012, 08:06 PM   #1
How can anyone watch standard def?
 

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Default Just got a new HDTV, very disappointed

I know you are thinking, this is not the right section of the forum to post this. But it is I promise.

What I did was to get a brand new 40 inch LCD samsung HDTV, took it back because the local channels in HD were worse than they look on my standard def. 36" TV. Got a Panny Plasma. Much worse than the 40 inch LCD samsung. So I returned the brand new Panny plasma for a different LCD Samsung (550 vs the 530 I originally got). Still the local HD channels look less than spectacular.

It seems like Comcast selectively plays TV shows in HD or not. You never know what show will be in HD and which will not. When the shows are in HD they are less than spectacular. I feel like I just blew $2000, my standard TV picture was just as good or better. I think its Comcast, but what do I know. I'm new to all this.

I had a Comcast guy come out to my house yesterday to look at my stuff and he replaced the cable coming into my house to my cable box. Then looked at the cable menu screen, said "everything looks great" and left. So whats next, do I just accept the fact that its not as great as I thought it would be?

P.S. The channels that arent in HD look horrible on my HDTV. I liked on my standard def. TV that all the channels looked good. I didn't have to worry about which one was HD and which one wasnt.
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Old 03-02-2012, 11:53 PM   #2
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I doubt you cable provider is paying someone to switch resolutions as shows begin and end or when commercials come on. Paying someone to program a computer to do it isn't very likely either.

Does you provider include analog duplicates on the local channels for the benefit of analog cable ready TVs (which don't require rental converters)? Such channels are inherently Standard Definition (SD) and are going to look bad on a larger display. You will need to attach the coax to an ATSC/QAM compatible input and use your television's channel scan function to find your provider's Digital version of the local broadcasters. The availability of High Definition versions of your local broadcaster's programming maybe dependent on contracts between the broadcasters and your cable provider. They could be reserving encrypted high definition versions for customers renting converter boxes and possibly even customers paying for a more expensive programming tier. Note that channels accessed using a TV's built in tuner may have completely different channel numbers than you're used to or the channel listings on the Internet or the local newspaper's TV listings. Furthermore, on many systems the channel numbers as accessed with a TV's tuner may change without notice. Many of the cable providers would really prefer you pay a few extra dollars and rent a converter box.

If you were already using a rental converter box you may have been using an analog box or a digital box that is only capable of standard definition output. If that's the case you will need to exchange that box for a more capable model to view HD. If you were using an analog TV or an old analog converter your home (or apartment complex) was wired before the advent of digital cable TV services in your area it may be necessary to replace the existing splitters with newer models capable of handling higher frequencies.

For high definition with a converter you will need a component video cable or an HDMI cable. Check with your cable provider to see which are compatible. Some were a little slow adopting HDMI but with some converters some programming rights management provisions will result in a degraded signal over component (thus you will need HDMI). Some retail store have really exorbitant prices for cables, compare prices with other stores and Internet venders. Check with your cable provider, as some offer customer connection kits with cables and/or splitters.

Once you obtain a high definition converter look in its setup menu for output resolution settings and set it for the best (highest number) resolution your TV can display (1080, or 720 - p is better than i)
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Old 03-03-2012, 01:44 AM   #3
High Definition is the definition of life.
 

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You need to get a good HD provider, then know what is being out out in HD. we have a channel that is HD only with NBC feeds
(network stuff, local stuff in sd.) Then you need to make sure then tv is setup correctly. There are many here who have lots and lots of time into fooling with these things and know what to do.

Just bring all you questions to us and you will be enjoying nice picture in no time.
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Old 03-03-2012, 06:34 PM   #4
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HD formatting on local channels is controlled by the networks, not Comcast. We provide them in HD format, but that does not mean the programming on that channel was filmed in HD format.
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Old 03-03-2012, 07:14 PM   #5
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Quote:
Originally Posted by Jose234 View Post
I had a Comcast guy come out to my house yesterday to look at my stuff and he replaced the cable coming into my house to my cable box. Then looked at the cable menu screen, said "everything looks great" and left.
So when he said that . . . did you agree???
Did you scan a few HD channels before he left???
I doubt that any "cable guy" (even a Comcast one ) would not be able to distinguish between a decent and a poor picture on a TV.

Quote:
So whats next, do I just accept the fact that its not as great as I thought it would be?
Of course not - something is clearly wrong.
ANYONE/EVERYONE that moves up to HD is ALWAYS blown away by the improvement in picture quality.
Step 1. buy, borrow, rent or steal a "known good" upscaling DVD player or a BR player and play a "known good" movie to your new TV using either (or both) HDMI and/or component connections.
If the picture is disappointing, then return the television - it's bad.
If the picture "blows you away", then go back to Comcast . . . it could be a bad cable box or ?

Quote:
P.S. The channels that arent in HD look horrible on my HDTV. I liked on my standard def. TV that all the channels looked good. I didn't have to worry about which one was HD and which one wasnt.
Even the non-HD channels should look "OK" as opposed to horrible.
Side note: are there any channels that don't provide HD alternatives anymore???
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Old 03-04-2012, 09:19 AM   #6
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How is the TV hooked up? HDMI? Composite?
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Old 03-04-2012, 01:54 PM   #7
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Quote:
Originally Posted by mytime View Post
How is the TV hooked up? HDMI? Composite?
Sounds like there is a cable box and it's hooked up with a coax cable just like the old TV. Never get any HD that way.
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Old 03-08-2012, 11:56 AM   #8
High Definition is the definition of life.
 

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Write a letter of complaint!
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