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Panasonic Blue-Ray BD-35 - U73 ERROR

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Old 12-13-2008, 03:58 PM   #16  
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Sorry to hear that they could not offer a solution for you. I would say the BD35 is a much better player IMO, but hopefully Samsung has changed it's ways about very late updates to play some new releases, and will get the firmware out by the time such movies get released on BD.

For that ongoing firmware issue with Samsung BD players, I will not buy one despite some of the best "deals' being with their players.

Good luck & enjoy your equipment.
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Old 12-14-2008, 12:35 AM   #17  
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I have the same problem. U73 error.
These are my specs:
Panny 50' 800u display
25' hdmi 1.3 22g rated cable connecting
monoprice hdmi 4 channel switcher 1.3 rated
motorola cable box hdmi to switcher box (3' 24g 1.3 rated cable-monoprice)
Panny BD-35 to switcher box (3' 24g 1.3 rated cable-monoprice)
just did the bd-35 firmware update the other day
The display on the bd-35 will read hello-dvd-hdmi-u75.
everything is brand new

bd player works fine when directly connected (w/the 25' cord) but not with the switcher. The weird thing about this is when I first hooked it up this way it DID work. I watched a whole bd movie. Then all of a sudden-no go?? I've been trying all different boot up methods and powering down and up and switching cables and still get the u73 now. This is a bummer because I really don't want to have to purchase another 25' cable to work this out, they are not cheap. I thought hdmi was supposed to be easier?? I have to say, there is a certain comfort in analog.
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Old 12-14-2008, 04:17 PM   #18  
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Default U73 BD35 Panasonic issues

I have the same problem - and almost the same setup.

25' hdmi -> DVI cable (about 2 years old) from receiver out to projector
Yamaha 2600 reciever
Optima H78 projector
monoprice 1.3 hdmi switcher
Panny BD35

I started watching The Dark Knight, and it was going well. About 1/2 hour in, the screen goes fuzzy static and red and then comes back. Then a while later again. Then about 1.5 hours into the movie it happens and won't recover. U73. Then I tried switching to cable and that wont work. Then I pulled the switcher out, and everything still won't work. So I rebooted the entire system. Still no good. I switched all devices to component and everything is working. After the movie, I switched the cable DISH box back to HDMI and it is working fine. I will try the Panny again tonight without the switcher. My Optima is 720p and my Yamaha upscales, so I may just need to adjust the settings in the Panny to keep things stable?

Quote:
Originally Posted by EM265 View Post
I have the same problem. U73 error.
These are my specs:
Panny 50' 800u display
25' hdmi 1.3 22g rated cable connecting
monoprice hdmi 4 channel switcher 1.3 rated
motorola cable box hdmi to switcher box (3' 24g 1.3 rated cable-monoprice)
Panny BD-35 to switcher box (3' 24g 1.3 rated cable-monoprice)
just did the bd-35 firmware update the other day
The display on the bd-35 will read hello-dvd-hdmi-u75.
everything is brand new

bd player works fine when directly connected (w/the 25' cord) but not with the switcher. The weird thing about this is when I first hooked it up this way it DID work. I watched a whole bd movie. Then all of a sudden-no go?? I've been trying all different boot up methods and powering down and up and switching cables and still get the u73 now. This is a bummer because I really don't want to have to purchase another 25' cable to work this out, they are not cheap. I thought hdmi was supposed to be easier?? I have to say, there is a certain comfort in analog.
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Old 12-15-2008, 12:40 AM   #19  
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It sounds like it may be the switcher is where the problem lies. I would contact Monoprice and see what they have to say. Maybe they can exchange the switcher, but it seems like the switcher is "leaking" some of the signal on these long runs, and maybe a HDMI booster would work.
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Old 01-20-2009, 09:17 PM   #20  
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I've been having a similar problem with the Panasonic BD-55. I have it connected through HDMI to a Denon 5308CI receiver which is connected to a
Pioneer Elite Pro 111FD Plasma. When HDMI Video Mode on the Panasonic is turned on I get the dreaded U73 error. I replaced the cable connecting the player and the receiver but that didn't help. Turns out it is the cable from the receiver to the TV that is the culprit. The connection uses two HDMI baluns and cat5e cables (the receiver and TV are in different rooms). When I bring the gear into the same room and use an HDMI cable instead, everything works fine. We're gonna upgrade the baluns and see what happens.
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Old 01-22-2009, 05:37 PM   #21  
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Default Same here

I have a simliar set up
Panasonic BD35
Toshiba HD-A30
PS3 80g
DTV HR21 HDDVR
Yamaha HTR 5890 7.1 receiver
Epson 6500UB 1080p projector with 25' Impact Acoustics Sonic Wave 22g HDMI cable (had a cheapo 30g HDMI cable, came in projector PKG & worked like shit)
Monoprice 4x1 rev3.0 HDMI switcher.

The DTV HR21DVR, PS3 & the Toshiba HD dvd player have always been error free while they were hooked up to the Monoprice HDMI switcher and running to our 60" Sony LCD but ever since I added the Epson & the Panny Blu-Ray which I got for X-mas I've been getting the U73 & U72 errors with the Panny BD35, and a few picture dropouts with the Toshiba and I've been dealing with this issue for since Jan1. Tech support at Panasonc said that U73 errors and the the picture drop outs with the Toshiba were being caused by the el cheapo HDMI cable that came with the projector so I ordered an Impact Acoustic 22g Sonic Wave HDMI cable. It came yesterday & I still got the dreaded U73 error!!! DTV & the PS3 & the Toshiba now look stunning with the new cable, way way better! So after all that I took the Blu-Ray out of the Monoprice switcher & ran it direct to the projector and I had no errors and it played fine and looked awesome on the 106" screen. We watched 2 movies yesterday and 1 today and still no errors at all so its definitely the Monoprice switcher. I had to bite the bullet and order a second 22g HDMI cable and I will be running it the blu ray player seperately. Good thing that the Epson has 2 HDMI imputs!!

Last edited by Digger; 01-22-2009 at 05:41 PM..
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Old 03-11-2009, 01:20 AM   #22  
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Default BD35 - U73 Error

For those who got the U73 error on Panasonic BD35 with Westinghouse TX 42F430S: I have the same issue here and pretty sure this is an "interoperability issue" between these 2 devices. I don't think we can do anything about it unless they come up with a new firmware to fix this problem (If you configure the video resolution at 480p and the issue is still there, then this is not caused by the cable. So do not waist your time and money on cables in this particular case). The authentication is never established between these 2 devices. That's why you see the U73 error and the video content will never be transmitted to your TV. I don't want to say and don't know exactly the problem caused by who but I think something to do with BD-35. My Westinghouse TV works perfertly with my friend's Panasonic BD-30. So my question is what is difference between BD-30 and BD-35? Why my Westinghouse TV works with BD-30 but does not work with BD-35?
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Old 03-12-2009, 08:34 PM   #23  
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Quote:
Originally Posted by mrhdcp View Post
For those who got the U73 error on Panasonic BD35 with Westinghouse TX 42F430S: I have the same issue here and pretty sure this is an "interoperability issue" between these 2 devices. I don't think we can do anything about it unless they come up with a new firmware to fix this problem (If you configure the video resolution at 480p and the issue is still there, then this is not caused by the cable. So do not waist your time and money on cables in this particular case). The authentication is never established between these 2 devices. That's why you see the U73 error and the video content will never be transmitted to your TV. I don't want to say and don't know exactly the problem caused by who but I think something to do with BD-35. My Westinghouse TV works perfertly with my friend's Panasonic BD-30. So my question is what is difference between BD-30 and BD-35? Why my Westinghouse TV works with BD-30 but does not work with BD-35?
The problem is almost certainly with the BD35, the HDMI handshake is not working properly but it should be fixable by Panasonic with a firmware update. Do you have firmware version 1.7? It is no surprise the BD30 works and most other players will work with that display also. The HDMI handshake process has been a problem for a number of combinations of display and source. What is different? Maybe HDMI chip, maybe poorly designed firmware or any number of things. I have seen the problems first hand with some sources but all of my issues of this nature have been fixed by firmware updates. I have the BD35 at 1.7 and have no HDMI issues with my displays.

Chris
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Old 12-25-2009, 10:07 PM   #24  
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Default BD60 - U73 Error

Quote:
Originally Posted by mrhdcp View Post
For those who got the U73 error on Panasonic BD35 with Westinghouse TX 42F430S: I have the same issue here and pretty sure this is an "interoperability issue" between these 2 devices. I don't think we can do anything about it unless they come up with a new firmware to fix this problem (If you configure the video resolution at 480p and the issue is still there, then this is not caused by the cable. So do not waist your time and money on cables in this particular case). The authentication is never established between these 2 devices. That's why you see the U73 error and the video content will never be transmitted to your TV. I don't want to say and don't know exactly the problem caused by who but I think something to do with BD-35. My Westinghouse TV works perfertly with my friend's Panasonic BD-30. So my question is what is difference between BD-30 and BD-35? Why my Westinghouse TV works with BD-30 but does not work with BD-35?
I got a BD-60P for Christmas and it has the same issue with a WH TX 42F430S. I tried two different HDMI cables (one that works with the PS3 and the other that connects from cable box to the TV). I updated the FW on the BD-60P but still no go. I will try tech support tomorrow.
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Old 07-28-2010, 06:17 AM   #25  
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I got a SA-BTXS70 blu-ray player and hooked it up with a Pure AV HDMI cable.Everything worked fine until it just said U73.I tried 2 different cables and no luck. I use the same cable for my xbox 360 and it works fine,so i dont think its the cable. Please help.
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Old 08-01-2010, 08:46 PM   #26  
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Angry Same dreaded U73 error on BD55

OK - here's one for all of you techies out there - it's got me stumped (not hard to do). I was initially getting the U71 error when I attempted to play DVD's on my BD55. I have my BD55 hooked to my TV through my Onkyo TX-SR606 via the HDMI in1 port. I can post the settings of both the BD55 and Onkyo - but BD55 settings are basically factory default. I haven't changed any settings on either since I originally set it up and it played fine when I first set it up - we've only watched 6-8 movies.

OK - I disconnected the BD55 from the Onkyo and hooked directly to the TV using a different (1.3) HDMI cable and it worked - no U71 error. I updated the firmware. I then hooked it back up to the receiver, using the new 1.3 HDMI cable and got a U73 error. I then hooked it to a different HDMI port on the receiver and still got a U73 error. I also have a 1.3 HDMI cable runing from my cable box to the CBL/SAT HDMI in3 port on my Onkyo. Cable works fine. I disconnected the cable box and connected the DVD to this port - no luck. I then reconnected to the DVD port and disconnected then output HDMI (running from the output of the Onkyo to the HDMI in1 port on my TV) and the DVD player started playing...

So here it is - If I disconnect the output HDMI cable (either end) that runs from the Onkyo out to the TV HDMI in - the BD55 works - the BD55 also works when connected directly to the TV but not when the HDMI is connected to the out of the Onkyo to the in on the TV. Then I switched this cable - using a new cable - which I didn't figure would make any difference since the output from then Onkyo works well when in CBL/SAT mode and I was right - no success. Lastly, the BD55 works when its HDMI is disconnected (either end - at the BD55 or at the receiver or TV) WTF?

I've read about turning the HDMI cables around, using more expensive cables, turning on components in a certain order, using a shorter/longer cable, holding your tongue just right when installing a disk....seems as though this U73 error is quite a big problem for Pannys. I've tried all of the above - even held my tongue a certain way....no luck. Any ideas anyone???
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Old 08-01-2010, 11:52 PM   #27  
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It sounds more like a handshake issue between the Panasonic player and the Onkyo receiver since hooking the player directly to the TV works. Most players do not give an error code on the player LED display, but there have been lots of problems with Onkyo receivers and I think remember reading somewhere that there is a firmware update for your receiver.

I would call Onkyo and ask about this and explain how the player works when not going through the receiver.

Good luck!
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Old 08-02-2010, 07:16 AM   #28  
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Quote:
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I would call Onkyo and ask about this and explain how the player works when not going through the receiver.

Good luck!
Thanks. I'll try that (have tried everything else) but I don't think there's a port available to connect anything to the Onkyo to update the firmware. If I figure anything out I'll post here for anyone else that may benefit from it.
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Old 08-02-2010, 02:27 PM   #29  
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Quote:
Originally Posted by Craddock01 View Post
Thanks. I'll try that (have tried everything else) but I don't think there's a port available to connect anything to the Onkyo to update the firmware. If I figure anything out I'll post here for anyone else that may benefit from it.
There is a way to do it and Onkyo can explain how they do it. It is much appreciated when you find out how and report here so others can get the info also.
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Old 07-19-2011, 07:47 PM   #30  
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System was working fine. Now I am getting u73 error.
Panasonic BD55 Blu Ray, Samsung 52, Onkyo HTS9100, xbox, cable box, harmony remote
HDMI cables are all Monster (I know too expensive:-)

I am a neophyte - other than pretty good at following diagrams and hooking everything up and have it work.
I have checked all connections
An earlier post mentions updating firmware... how do I do that?
I will try switching cables. Anything else? Thanks for any advice
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