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Charges for canceling?

EagleCap
06-03-2009, 05:40 PM
I am canceling Direct tv. They state that there will be a fee for doing so. We have had the service suspended for a few months and that this does not count toward service time of the contract. Is this correct?

Also, They are talking about having the box returned to them and charging for any damage. The box is fine. Just sat there and not used last 6 months. Plus it was out of date box when we got it and not really good for anyone else. Do they really stick to you?

I canceled do to no joy in scheduled tv anymore. NetFlix, Hulu, internet, etc.

Thanks Folks
Don

IamMrDJ
06-03-2009, 05:52 PM
The cancellation fee will depend on how much time is left on your contract. Not sure about the service suspended part. If they don't get the receivers back they will charge you for it.

sopranocaponyc
06-03-2009, 08:52 PM
I am canceling Direct tv. They state that there will be a fee for doing so. We have had the service suspended for a few months and that this does not count toward service time of the contract. Is this correct?

Also, They are talking about having the box returned to them and charging for any damage. The box is fine. Just sat there and not used last 6 months. Plus it was out of date box when we got it and not really good for anyone else. Do they really stick to you?

I canceled do to no joy in scheduled tv anymore. NetFlix, Hulu, internet, etc.

Thanks Folks
Don


If you don't wanna pay what ever the fees are, What ever cards you have on file or bank account change them. This way they can't take the $ out!

glennb1
06-03-2009, 09:38 PM
If you don't wanna pay what ever the fees are, What ever cards you have on file or bank account change them. This way they can't take the $ out!

This way they'll just turn over your information to a collections agency.

sopranocaponyc
06-03-2009, 09:57 PM
This way they'll just turn over your information to a collections agency.

You can always fight that.

gryphon75
06-04-2009, 03:35 AM
Or do the right thing and settle your obligations. Oh wait, what does that mean?

hersheytx
06-04-2009, 08:55 AM
Here is a way out if you still have some contract left.
Call them up and tell them you are moving and there are to many trees to get the Sat signal. Let them know you still want Directv but you are talking to your HOA about taking out a tree. So it will be a while to get their permission.
What Directv will do is put your account on hold for six months. After six months you can call again and have your account extended for another six months. Do this until your contract runs out and you will be able to cancel without the fee.

Now you may be wondering if this will work. I had a friend who just got married start this process. The Directv person was the one who came up with the solution. At least it will buy you time why you decide if the grass is greener with the other service.

Good Luck

flyfish99
06-04-2009, 09:30 AM
If you don't wanna pay what ever the fees are, What ever cards you have on file or bank account change them. This way they can't take the $ out!

That's a great idea, if you want to trash your credit rating. Here's a suggestion that always works: Man up, and pay D* what you owe them.

glennb1
06-04-2009, 10:45 AM
Another idea is that since you're under contract and you'll pay a fee to get out of the contract just turn the service back on, use it since you'd pay a fee to get out of it anyways, then call back and cancel when your contractual obligation is over.

deadhead68
06-04-2009, 10:52 AM
Here is a way out if you still have some contract left.
Call them up and tell them you are moving and there are to many trees to get the Sat signal. Let them know you still want Directv but you are talking to your HOA about taking out a tree. So it will be a while to get their permission.
What Directv will do is put your account on hold for six months. After six months you can call again and have your account extended for another six months. Do this until your contract runs out and you will be able to cancel without the fee.

Now you may be wondering if this will work. I had a friend who just got married start this process. The Directv person was the one who came up with the solution. At least it will buy you time why you decide if the grass is greener with the other service.

Good Luck

If you account is on hold, that time on hold does not count as far as contract length. So your contract will still be for the same amount of time when your account comes off hold as it was before it was put on hold.

DeadHead68

sopranocaponyc
06-08-2009, 06:38 PM
I have a ?. I may be going down the jersey shore for July and Aug is there a way to put my account on hold for those 2 months, and when i come back home reactivate it. Is there a fee for this. thanks

glennb1
06-08-2009, 09:58 PM
You just calls up DIRECTV, tells them you wants to suspend your account and they'll take care of it.

Bada Bing, Bada Boom.

UBob
06-15-2009, 03:32 PM
Instead of putting your service on hold for a 2-3 month absence can you reduce the service to minimum and thereby have it count as full time against your contract period?