High Def Forum
Thank you for visiting. This is our website archive. Please visit our main website by clicking the logo above.

Sat2 not recognized

tase2
05-30-2005, 12:50 PM
Hi

I turned on D* today and recd message-Searching for Sat2signal. I went through all the troubleshooting scenarios and then called D*. (I have the HD10-250) The CSR had me switch the cables and low and behold Sat2 now worked and message stating searching for Sat1. So obviously it has someting to do with that coax connection. He wanted to set up a service call for $70. So I thought before I did that, I would ask around. He did say it could possibly be the multiswitch also, but I really have no way to get to the roof to check.

Seems to me that this should be something that can be fixed for less than $70. Do you think I just need to change the coax part that screws into the back of the receiver? (Not that I know how to do that).

What do you all think I should do? I did not take out any protection plan.


Thanks
Mark

tase2
06-01-2005, 09:22 AM
Thanks for your reply. I ended up calling D* anyway and setting up an appointment. This way if something goes wrong, it will be there fault.


Mark

rbinck
06-01-2005, 10:13 AM
That sounds like the best thing to do and if I had seen the post earlier I would have suggested just that.

The problem could be a faulty multiswitch and the service tech could just move the sat2 coax to another connection. That will be the least expensive way to get you going, but it will leave you with a bad multiswitch which could come back to bite you later. It also could be a bad coax connection either at the multiswitch or at your receiver. In this event a new connector installed will make it good as new.

tase2
06-01-2005, 11:59 AM
Thanks rbinck

I was not being a smart ass when I said Thanks for your reply

I had written this question on several forums, so I just copied and pasted that message on all of them.

Thanks again-it's nice to know that I made the correct decision.

Mark

deepdoc1
06-01-2005, 05:33 PM
As regards the bad multiswitch, I've had it replaced twice, and I think I need to do it again - no signal on one run. I haven't done normal troubleshooting (switch receivers, etc.) but my question is, are there better quality switches available than the ones the service guys most often carry around? If I have to replace it again, I'd like to try to put one up that will last longer than a year.

Thanks!

rbinck
06-03-2005, 04:29 PM
Spaun is about the best, imo.