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An Alternation to DTV

1953
05-28-2005, 11:45 AM
What's your opinion of Dish Network as an alternative to DTV?

Traak
05-28-2005, 12:56 PM
I would love to give you my opinion but from what I hear from my friends and on posts, The DTV and DN thing is like the Ford, Chevy, Dodge deal. Ford fans will always like Ford and so on. All I can tell you is that the friends I have that have DTV LOVE DTV and the ones that have DN loves DN and none of them have a real reason to switch.

goodguy
05-31-2005, 08:21 PM
On Friday the 27th I had a Dishnetwork system installed. I have been with Directv for 9 years and for the most part have been happy with their services. I have had an interest in getting SkyAngel Christian channels for a while and also have been considering HDTV also. I presently have 3 DTV Tivos and have been very happy with the operation of them. I do not think I have missed a program in 3 years that Tivo's failed to record.

Someone representing themselves to be with Dishnetwork called me and made me an offer to change to Dishnetwork. It sounded good and I told this person in DETAIL what I would want to do. The receivers chosen were the 942 DVR and the 625 DVR , a superdish and a second dish aimed at 61.5 to get the HD and also I could get Sky Angel. I was very detailed with the salesperson on what I wanted and expected. I ASKED HER very PLAINLY if the Dishnetwork picture was AS GOOD as Directv in standard definition as well as HD, her answer" OUR PICTURE IS THE SAME AS DIRECTV".

After the installer was finished with his install , I routed the 2 Dish receivers into my switch that I feed to both the TV in the living room and into a 2.4 gig transmitter to send a CLEAN signal to my bedroom. I then compared the signal from the 2 Dishnetwork and now 2 DTV Tivos receivers. Everything was equal same wiring, same switch, same transmitter same s video input to the same TVís. My conclusion was the Directv was much much clearer, better detail and sharper. I retuned the TVs as far as tint, color contrast brightness to make the Dishnetwork signals look the very best that I can make them look. Still the Dishnetwork signal was washed out kind of out of focus and reminded me of a second-generation copy of videotape. I used several channels, two of which were MSNBC and Fox News because I figured these signals were the MOST consistent and would work well as a comparison. I also compared The HD (942) receiver on TNTHD with the Directv standard definition signal on TNT and found that the DTV actually as well as the Dishnetwork 942 HD signal (the program was Galaxy Quest a star trek type sci-fi program). I only had the Dishnetwork stuff on from Friday pm. until Sunday around 1:00pm, in that time the 942 HD unit locked up 6 times doing some king of a hard drive check that took about 45 minted according to the screen that flashed up. The 625 had to be turned off and on 3 of 4 times to get the remote to work.

Needless to say I turned off the Dishnetwork service within the 3-day cancel time to not be stuck with the 2-year commitment. Dishnetwork has charged my credit card account $350.00 and yesterday (Monday 30) another charge for 150.00 and the installer came by Monday and said that someone else would come an uninstall everything and I would be charged another 250.00. The customer representatives at the Dishnetwork have NOT committed to giving any refunds of issuing any credits for anything they did turn off the service. I have $500.00 charged to my account and own NOTHING.

Beware the picture from Dishnetwork is substandard and it seems their business practices are NOT as claimed. I was very detailed with the person that called me offering Dishnetwork service and I have acted in GOOD FAITH but it seems I may have a legal battle before this is over.

sascol
06-01-2005, 07:03 AM
Speaking to customer service only, based on my experience...

If you like non-responsiveness to calls, holding for 30 to 45 minutes if there's a problem and being charged randomly for equipment you do not have, Dish will suit your needs.

jpnuzzo
06-01-2005, 10:31 AM
What's your opinion of Dish Network as an alternative to DTV?

Dish has a history of negotiating for the best price for channels, and stone-walling the broadcasters. Negotiations run long, and Dish tells its viewers that they want to keep their costs low, when we might be talking about less than $1/month per subscriber. In the past 3 years they lost the CBS channels for several days when no agreement was reached. Just in the past few weeks, they've had a stalemate with another broadcasting group that owns affiliates of all the networks, in a variety of cities.

Sometimes the stalemates are over simple cost-of-carriage; sometimes it's over the channels bundled into a group (can't get CBS if you don't take these other cable-like channels too).

It may be good fiscal policy, but it's got to stink to turn on a channel that worked yesterday, and find out it was dropped b/c Dish didn't want to pay for it.

Here's an example: I live in the greater-NYC area. Several years ago the Yankees formed YES and moved their programming there. DirecTV was the first org to carry YES. Some NYC cable companies didn't carry it right away, and DirecTV picked up some 50k customers in a month. Now most cable companies have it. Dish never did and still doesn't. FYI: my bill didn't increase when YES was added to Total Choice.

My opinion of Dish: good if you want overseas programming; otherwise they don't act in the subscriber's best interest.