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I get no sound on one local station HD signal. Why?

WillD
06-15-2008, 04:22 PM
Can anyone help on this problem?
I have a Hitachi Ultravision. On one of the local stations, the CBS local, when I switch to the HiDef signal there is NO sound. There IS sound on the standard signal but none at all on the HD signal.
I noticed this a couple of days ago and it hasn't changed. My mother's HDTV does have sound on the same local CBS HD signal but I get no sound.

On ALL the other local stations, I DO get sound with their HD signal, it's only on the one that I don't.
Could it be the tuner in the TV that gets the local signals? Obviously the sound on the TV is working. I am getting the local signals through rabbit ears.

Does anyone know what may be happening?
Thanks.
WillD.

WillD
07-28-2008, 04:26 PM
Anyone know how I can contact Hitachi? I have gone to their website and went to "contact us". I have e-mailed them twice, a month or more ago, and have never recieved a reply.

deadhead68
07-28-2008, 04:53 PM
Anyone know how I can contact Hitachi? I have gone to their website and went to "contact us". I have e-mailed them twice, a month or more ago, and have never recieved a reply.

For Customer Service & Technical Support Service in the U.S. for Hitachi Home Electronics and Professional Plasma Monitor products, please contact 1-800-HITACHI.

DeadHead68

pfilippone
07-29-2008, 10:15 AM
The sound on my CBS HD was too loud. All other channels were normal. I called the local CBS affiliate, and their engineers acknowledged that they had some sound issues, and that they would fix them. Several months later, the sound went down to a normal level.

Loves2Watch
07-30-2008, 11:49 AM
If the sound issue is only on one channel I seriously doubt it is a probelm with your TV.

WillD
08-17-2008, 07:16 PM
If the sound issue is only on one channel I seriously doubt it is a probelm with your TV.

That's what I had been told before; that if I was getting sound on other local HD channels, then there wasn't a problem with the Digital Tuner. I thought the DT just processed the signal I would have the TV set for.
I could not find a Technical Question choice at the local CBS affiliate website so I'll have to e-mail another dept.

Deadhead, thanks for the info. I'll call Hitachi. Hopefully I won't be told it must be a problem with the signal from the station and then have the station say it's not the signal, that it has to be the digital tuner.

Stay tuned.