High Def Forum
Thank you for visiting. This is our website archive. Please visit our main website by clicking the logo above.

Color problem with NBC station

bjs07
06-04-2008, 08:28 AM
I watched the last two Stanley Cup games on NBC (SD) and the white color had such an intense glare that I was barely able to distinguish between the white jerseys and the ice on the distant shots. (I could not see the team logo at center ice at all)
I went to two different TVs in my home (one was a new LCD) and the problem was the same. On different channels (CBS, ABC) the color was OK. I adjusted the TV settings which didn't help.
After the game I continued to compare, and I believe the the extreme white glare was always there, but went unnoticed.
I called Directv and the technician said it was an NBC problem and he would complete an inqury with NBC on this. No history of this problem in their system.
Any other members experience this problem?
I guess I don't know what to do next.
Thanks

chirshey
06-04-2008, 09:07 AM
I watched the last two Stanley Cup games on NBC (SD) and the white color had such an intense glare that I was barely able to distinguish between the white jerseys and the ice on the distant shots. (I could not see the team logo at center ice at all)
I went to two different TVs in my home (one was a new LCD) and the problem was the same. On different channels (CBS, ABC) the color was OK. I adjusted the TV settings which didn't help.
After the game I continued to compare, and I believe the the extreme white glare was always there, but went unnoticed.
I called Directv and the technician said it was an NBC problem and he would complete an inqury with NBC on this. No history of this problem in their system.
Any other members experience this problem?
I guess I don't know what to do next.
Thanks


Contact NBC and express your concerns with them.

BrianO
06-04-2008, 02:12 PM
I called Directv and the technician said it was an NBC problem and he would complete an inqury with NBC on this.

Yeah right! I've watched the last 3 games on NBC and there has been no problem at all with the colour. I've been watching OTA in HD but I doubt that the analogue signal had the type of bad colours you describe either (and those are the sources available to DirecTV). It seems to me that DirecTV is just passing the buck, blaming someone else for a problem that they created.

But I do agree that you should also contact NBC and tell them about your problem and what the folks at DirecTV said.

Loves2Watch
06-04-2008, 03:02 PM
You also might want to get an Avia calibration disc and set your TV up with that as our eyes don't really know what is right and wrong when it comes to color, tint, brightness and contrast. It may in fact help with some of your viewing problems.

bjs07
06-04-2008, 03:57 PM
I e-mailed NBC Sports and described the problem and what the DirecTV Technician told me. I've also talked with some co-workers who have a DirecTv hookup to watch for the white glare issue tonight during the Stanley Cup game. I'll know more after tonight
I could calibrate my Samsung LN-T 4665. I did adjust the settings per suggestions from the "Flat-Panel TV" forum and it looks real good normally. My other set is a 8 year old Toshiba tube with basic picture adjustments.

Loves2Watch
06-04-2008, 09:06 PM
Since each and every TV is unique and individual it would probably be in your best interest to calibrate your set rather than using someone else's settings which could be very much different from where your settings need to be or maybe not, there is only one way to really tell.

bjs07
06-05-2008, 09:09 AM
The last game was as ugly as the previous two. I spoke with two cowokers this morning who have DirecTv and they also had the same white glare problem.
I asked a another co-woker who watched it on cable, and he said the game seemed fine.
Things point to DirecTv problem.

IamMrDJ
06-05-2008, 09:16 AM
That is weird because I watched the last 2 periods of the game last night and did not seem to have a glare problem at all. I watched parts of it in SD on one of my TV's while making dinner and in HD later.

bjs07
06-05-2008, 11:02 AM
I was wondering if it could be a regional issue. Hard to believe the masses would not see the glare problem I/we have here. That is why I wanted to get some input, to see what was happening in areas other than Fargo, ND. Thanks!