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PLEASE... and HONEST assessment.

tomservo
05-29-2008, 06:34 PM
Hello all you good people.

I need a favor, if you'll give it. I am currently having frustrating problems with Comcast. I have had 9 techs over in the last month and none could pinpoint my peoblem with HD stations freezing. this last tech said that it was due to "leakage" from someone ELSES equipment. Whether they had faulty equipment, or an illegal hookup which was "leaking" over to my unit.

Anyway, bottom line, if this is true then I am indeed SOL. a forever bad picture because of someone ELSE!!!

So heres the favor folks. I need an HONEST from the gut assessment of whether a Satellite hook up is better than Comcast. heres what I am looking for.

Picture quality on BOTH HD and SD channels
does satellites picture freeze up during bad weather??
Hows the customer service??
and freeze ups or "leakage"
and I guess you would call this.. "frustration level" of Satellite vs Comcast.

Thanks everyone for your help. No one is obligated to answer, of course, but any true assesement will be appreciated. Is Satellite better, or should i bite the bullet here and stick with Comcast, and as Jim Carrey said "Take it up the tailpipe"

Loves2Watch
05-29-2008, 06:46 PM
I answered this in your other post.

Emil
05-29-2008, 07:04 PM
I switched from Comcast to DirecTv and I would do it again. SD is better on Comcast but HD difference is imperceptible.
DirecTv's quality is going up where I think Comcasts quality will be going down.
I have much less pixellation with DirecTv.
Weather is rarely a problem and if so it's at most a minute or so.

brenner
05-29-2008, 07:16 PM
I switched from Comcast to DirecTv and I would do it again. SD is better on Comcast but HD difference is imperceptible.
DirecTv's quality is going up where I think Comcasts quality will be going down.
I have much less pixellation with DirecTv.
Weather is rarely a problem and if so it's at most a minute or so.

I agree with everything Emil said. SD on Comcast is hard to watch, especially using their HD box. And the weather rarely affects my DirecTV dish.

hdtvjunkie
05-29-2008, 07:31 PM
I didn't have Comcast cable, I had a different carrier. I switched to Directtv several years ago. I think the picture on the sd channels look better on satellite and the HD channels look great. Another plus is Direct has more hd than cable. As far as weather goes if your dish is installed properly and the signals are good then it will take a pretty bad storm to knock out your signal and then if it does it won't be out long. I think the longest mine has been out in 3 yrs or so is about 10 minutes. Most of the time it is only out 2 or 3 minutes during a bad storm.

Tower Guy
05-29-2008, 07:31 PM
I have had 9 techs over in the last month and none could pinpoint my peoblem with HD stations freezing. this last tech said that it was due to "leakage" from someone ELSES equipment.

If you want to see if the problem is really in your house or someone else's, disconnect the cable where it enters your house and connect a 75 ohm termination, then look at a nearby analog channel in the VHF range. If you can see it in color, that's ingress in your house. If you can't, there may be ingress in a neighbor's house or on the pole.

How far away are the TV transmitters? Sometimes a UHF channel shares the frequency of a QAM channel. The ingress causes exactly what you are seeing.

Because of ingress, I have seen less freezing with DirecTV than cable. If it rains hard, the dish can fade, but an OTA antenna deals with that. Wet snow on the dish may have to be pulled out by hand. The PQ of MPEG4 looks slightly better to me that the dropping of bits by my cable system.

Buff
05-30-2008, 08:56 AM
I had Comcast cable for 15 years prior to getting D* 2.5 years ago. The service was much better with Comcast-straight through to a service rep vs the D* computer shuffle. When I needed a service call, Comcast was there in hours vs 2-3 days for D*. I frequently lose the D* signal in a light rain, and I have bouts of pixilization with the HD locals in clear weather (yes the dish was realigned twice). I watched Comcast in a hurricane with generator power. However, Comcast only offers 3 HD channels here so I go with D*. D* is supurb when it is working right. However, it has enough technical problems to be frustrating .

joplass
05-30-2008, 01:29 PM
I have been with Sat for the last 12 years or so. I never liked cable (Cablevision in my case). I started with PrimeStart then D* bought them. The only time I have signal issue is when there is heavy snow on my dish. I go out and clean it up righ away.

Bender 13
05-31-2008, 05:52 AM
I cannot get cable where I live, and Ive never seen HD on cable, but I can say that Im generally very happy with the picture quality of the HD channels on DirecTV. I cannot yet get locals/networks in HD, but I would presume that they look good as well if you can get them.

Yankees 27
05-31-2008, 06:40 AM
I had Comcast cable for 15 years prior to getting D* 2.5 years ago. The service was much better with Comcast-straight through to a service rep vs the D* computer shuffle. When I needed a service call, Comcast was there in hours vs 2-3 days for D*. I frequently lose the D* signal in a light rain, and I have bouts of pixilization with the HD locals in clear weather (yes the dish was realigned twice). I watched Comcast in a hurricane with generator power. However, Comcast only offers 3 HD channels here so I go with D*. D* is supurb when it is working right. However, it has enough technical problems to be frustrating .
You should go back to cable if your having all these problems..:huh
I have never had any problems at all with D* maybe once or twice a year with a bad storm and the picture was out for maybe a couple of minutes. The picture quality is great...better than cable and better than Fios( from what I've seen). :) How many times does cable go out?? I would say alot and you get that pre recorded message that we are working on it..:lol:

tomservo
05-31-2008, 01:46 PM
Hello again!

I think my next step will be to try a "hot drop" as someone suggested on my other post. all these posts have given me good information about the future of my TV setup. right now i will do what it takes to get a great Sd and HD picture. so far things have been quiet for two days after the latest tech visit on Thursday. Nothing really they can do whan the problem vanishes when they get here (of course if they got here on time, they would have found the problem.)

So, a hot drop is next. Maybe i should try their HD DVR box. maybe that is a better quality box.

So one last call to the Comcast techs is coming up. This time they will do this hot drop, and also check my connections again, and if I feel really spunkyl. tell em to check all the cable hook ups in the neighborhood, if it is really someone elses leakage.

If it turns out to be compression, well then I am off to get a Dish. Sounds like there are more positives from you folks than negatives.

Tower guy had some good suggestions, but I am not that technologically sound, so I did not understand a lot of what he said, bu i will refer back to it if necessary.

But to make a long story done, I will continue to keep everyone posted, thanks again for everyones feedback. It helps!!