High Def Forum
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can you get chinese channels instead of spanish?

05-18-2008, 02:51 PM
first off i have the choice xtra package at the moment and also the jade package which is costing us around 35 extra dollars a month. the thing is with our package it comes with like 25 or so spanish language channels, but we don't speak spanish and therefore never watch those channels. and on the downside because my parents speak chinese, we are paying an extra 35 bucks just for 5 chinese channels. would it be possible to say remove all those spanish ones and replace it with the 5 chinese channels, eliminating the 35 dollar fee?

05-20-2008, 12:19 PM
so i tried calling, they wouldn't budge at all. this is kind of frustrating because they're basically charging around 40 dollars for 5 channels, that is ridiculous. i even told the guy i would be willing to upgrade to the hd-dvr package and get the protection plan if they would just lower the price a little bit but he wouldn't even budge at all. should i try calling their retention service?

05-22-2008, 01:00 PM
The CSRs can't lower the set package prices just because you call and complain about it.