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Do i have choise of hd dvr model at install

radrad
05-18-2008, 12:42 PM
Do I have a choice of hd dvr model at install? If i'm given a hd20 should I take it or should i ask for hd21? Any thoughts about which one might have less problems?
Thanks

Blackz06
05-19-2008, 03:41 PM
You can ask the CSR to put a note in the JO to request a certain model, but don't count on getting a 20. I've heard they don't even make them anymore. I beleive they both now have the same software so they should be buggy the same (is that even a good thing).

The only difference between the to is the built-in OTA in the 20, but an external OTA tuner can be purchased for the 21. I still recommend the 21 simply because it's black and looks a lot better sitting in your living room.

glennb1
05-20-2008, 11:15 AM
I've heard that no matter what the CSR says you'll be getting whatever refurbished HR2x DVR the installer happens to have with him at the time.

joed32
05-21-2008, 09:02 AM
Do I have a choice of hd dvr model at install? If i'm given a hd20 should I take it or should i ask for hd21? Any thoughts about which one might have less problems?
Thanks

You will get a new HR21 unless you beg for an HR20 which will probably be a refurb, nothing inherently wrong with that.