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Semi-Pleased with 360 Repair Process

oleviarules
03-06-2008, 03:20 PM
as some may know, my 360 went south a few weeks back after having the "repaired" unit less than a month. they FedEx overnighted my repair box to me, which was overnighted to Texas, and overnighted back to me. Sent the box last friday and got it back today. unfortunately for me i had it sent to my parent's house 40 miles away, and as i don't have a car (going to school) i won't be able to get it until monday. i am pleased that it took less than a week though.

gameguru1360
03-06-2008, 06:28 PM
seems like MS is cleaning up their mess so sending it in doesn't take ages!

I chose to join costco because of their return policy on consoles, so I don't have to deal with MS. I can return/exchange unlimited times for the x360.

Trantzz
03-06-2008, 06:41 PM
seems like MS is cleaning up their mess so sending it in doesn't take ages!

I chose to join costco because of their return policy on consoles, so I don't have to deal with MS. I can return/exchange unlimited times for the x360.

Sams club is the same. I just exchanged my old system (it bricked)for a PRO system AND the gave me $50 because of the price drop.

greg1184
03-06-2008, 07:07 PM
seems like MS is cleaning up their mess so sending it in doesn't take ages!

I chose to join costco because of their return policy on consoles, so I don't have to deal with MS. I can return/exchange unlimited times for the x360.

Agreed. I am going to do it with Best Buy. It is only 2 years, but they do a great job honoring the replacement plan.

oleviarules
03-06-2008, 07:54 PM
seems like MS is cleaning up their mess so sending it in doesn't take ages!

I chose to join costco because of their return policy on consoles, so I don't have to deal with MS. I can return/exchange unlimited times for the x360.

i have the feeling it took so short for me simply because i had the "fixed" system for less than a month. i told them it was bogus that i would go 2 out of 3 months without a console because of their quality issues. a friend of mine's 360 was sent the typical long way though.

moral of the story: if your xbox breaks soon after getting it repaired, complain about not having the console for extended periods of time.