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Sony Is Lieing About KV-34HS420

rickbbb
03-02-2005, 06:18 PM
On the Sony website and at the retailers websites who sell this particular television set-the KV-34HS420...they advertise this tv having a HDMI and a DVI input...which is does not.I know because I now own this tv.
I got in touch with Sony's tech department online at sonysyle.com.
first they said it had both HDMI and DVI..and after looking at the manual for the tv the technician apologized and said it does'nt have a dvi input.
It shocks and amazes me that I brought this to Sony's attention and Circuitcity.com's attention-I bought this from circuitcity.com- over a MONTH and a half ago. Sony and Circuit City and other websites still advertise this product have both DVI and HDMI inputs.

Another example is..Sony sells a 34 inch high Definition tv..the kv-34XBR960...if you go to their website of sonystyle.com they advertise it as having a built in HD receiver..but it does'nt really have one.It has ATSC/QAM Tuner.I looked up this Qam name in the google.com search engine...first of all it works great with getting HDTV reception if you get cable tv-which I don't.And you need a High Definition receiver if you have satelite tv.So this QAM thing is no good to me.Too bad that Sony XBR model has that Qam feature and does'nt have a real buit in HD tv tuner.I would of loved to be able to get off air HD reception without the need of a HD Receiver.
There is a KV-34XS955 Sony for a few hundred bucks less than the XBR model...the Sony KV-34XS955 DOES have a built in HD tuner.

It just gets me angry that such a famous corporation with so much clout can be so unproffessional and send out the WRONG information to it's retailers who sell their product..plus the Corporation has FALSE INFORMATION about their product at their own website.How stupid is THAT??!!!!!! :mad: :mad:

EDORAS
03-02-2005, 06:57 PM
It is unfortunate that they list that TV as having an HDMI port, and than later in the features it says 1 DVI port. However I don't think anywhere it says it has both 1 DVI PLUS 1 HDMI.

HDMI is really an updated and backwards compatible DVI port, so its kinda both. With a simple DVI-HDMI adapter, it IS possible to hook up DVI equipment to this television, which is probably the source of the confusion. Sony probably didn't want peoples to think it wasn't compatible with DVI. Could have been ALOT clearer in explaining it though, the way it's worded is stupid.

As for the XBR, the ATSC tuner IS in fact an off the air HDTV tuner. (NTSC is the analog one) No, it does not work with satelite, those are a differant kind of transmission. If you hook that TV up to an antenna system you can receive locally broadcast HDTV without an external tuner. This is the same system the XS955 uses, don't ask me why it is not listed the same way. :)

rickbbb
03-02-2005, 10:06 PM
If you go to the circuitcity.com website and the sonystyle.com website you will see that they have the WRONG information listed when detailing what the Sony kv-34HS420 has.....at these websites it is listed having a HDMI and DVI input.Trust me on this.It's very misleading. :mad:

rickbbb
03-02-2005, 10:12 PM
any hdtv can use a special connector..one side of the wire is hdmi and the other end is dvi..... Sony has no excuse for continuing to say that their kv-34hv420 has dvi and hdmi inputs :rolleyes:

Beastslayer1
03-02-2005, 10:55 PM
Yes...that is stupid...but if you read the fine print...you'll find out that things can change at any moment without given notice to the consumer. Maybe at one time they did have slated to only have DVI, but later changed that to HDMI and that change did not get communicated...

Beastslayer1
03-02-2005, 11:03 PM
The 34XBR does have an ATSC tuner...ATSC stands for Adanced Television Standards Commitee (something like that)...QAM stands for Quadra-something Modulation, that's where the cable company sets a specific frequencies 90 degrees out of phase from the other cable channels. Now from messing around with both televisions, the XBR and the XS. QAM does not carry ATSC. And ATSC is not related to QAM...

rickbbb
03-03-2005, 11:20 AM
:confused: Well then this confuses me.The XBR960 product information says it has a ATSC/QAM tuner.Also,I phoned Sony technical and they admitted that the XBR960 does NOT have a built in HDTV Tuner...YET their XS model does.I asked them..why is it described as having ATSC/QAM? Apparently the "wording" of ATSC/Qam tuner is saying it carries QAM...but not a true ATSC.
This is just Sony's doubletalk again and misleading the innocent and gullable customer.

RSawdey
03-04-2005, 01:59 AM
You misunderstood the Sony techs...

ATSC is the whole standard, it includes 8VSB modulation for broadcast and QAM for cable. This is how HDTV is sent in North America & other places that use the standard (like Korea). So an ATSC tuner IS an HDTV tuner, built for the North American standard.

ATSC = Advanced Television Standards Committee
8VSB = Vestigal sideband (type with 8 bands used) - modulation for OTA digital TV
QAM = Quadrature Amplitude Modulation - modulation for digital cable

The problem with a QAM receiver is it can't handle any scrambled signals... and only retransmitted broadcast stations are unscrambled on digital cable. To receive scrambled digital cable signals you need a tuner with a CableCard slot and a card from your cable company.

On the Sony models with digital tuners, only the XBR950 and XBR960 models have Firewire (i.link) for recording. The rest can not be recorded from.

rickbbb
03-04-2005, 09:22 AM
When I phoned Sony I asked the tech a direct question..Does this tv have a built in HD tuner...the tech said No.
How is that misunderstanding the tech??? :confused:

Wimmig
03-05-2005, 06:16 AM
Sony specifications are based on JDM releases and clearly state in the EULA on each SonyStyle site that it's content is JDM unless stated otherwise.

On a side note, any user who does not check out such hardware in person (visually verifies connections + requirements) deserves a nasty suprise now and then...keeps them on their toes.

RSawdey
03-05-2005, 06:09 PM
When I phoned Sony I asked the tech a direct question..Does this tv have a built in HD tuner...the tech said No.
How is that misunderstanding the tech??? :confused:

If that's what the tech said he was dead wrong. Here's a link to the manual. Notice the sections on CableCard (only found with HD tuners) and using i.link (Firewire - only found with HD tuners) and the section on using the remote to select a digital channel & the part about scanning for digital channels in the 'initial setup' section...

http://www.sonystyle.com/intershoproot/eCS/Store/en/documents/specifications/KD34XBR960.pdf

Beastslayer1
03-06-2005, 06:57 PM
You have to remember, that the same people who answer the phone at a technical support hotline, are usually the same breed of people who FUC*-up your order at the drive through window. Their underpaid and answering thousands of call per minute...and probably stoned off their as*. Even though you speak english and they speak english, sometimes with those kind of people you get...well...you confuse the poor things.

RSawdey
03-08-2005, 04:06 AM
It's not HDTV its QAM, and 'do you want fries with that'... and HDTV doesn't use radio waves, it's a bunch of bits flying thru the air...