High Def Forum
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Time Warner

09-10-2007, 02:23 PM
I have a Sony KDL-XBR2 and i just installed the TWC HD 8300 box. To be honest i am not very happy with the reception I am getting. My major problem is that I cannot get rid of letterboxing that appears above and below the picture. There is about 3-4 inches of black bar on both the top and bottom of the screen which appears only on HD channels. I have tried numerous combinations of screen sizes and aspect ratio but cannot get rid of them. if anyone has any advice - please post.

Thank you

09-11-2007, 07:19 AM
With my sony you have a variety of choices for "stretching" or "zooming" the screen. You should very easily be able to get rid the letter boxing easily at the sacrifice of quality.

When you try the Zoom and stretch modes what happens? does it partically remove the letter boxing or no change at all?

I also have to ask, have you ever considered using the cable card rather than a box (Not that this will fix the problem). Settop boxes seem so popular on this forum, and I know I perfer my cable card.

09-11-2007, 08:11 AM
With that Sony, and that cable box, while viewing HD programming, there should be NO black bars on either the top or bottom or either side of the screen.

With cable box set to output at any HD resolution (720p, 1080i, or 1080p) and TV picture set to full, your HD should be full screen. There should be no need whatsoever to use any zoom, stretch, panorama, or other modes which will only distort the picture.

Have you tried another source, such as an upscaling DVD player with a "known good" DVD to see what results you get?

Bottom line, assuming your setting have all been set correctly, you, almost certainly have either a bad TV or a Bad STB. A little on site evaluation should help you determine which is bad.

09-11-2007, 08:47 AM
Are you sure that is entirely true (it's been a while since I had a cable box as I perefe cable card) but when I had mine you had to set output resolution and pan/scan mode (ie what to do when it doesn't fit)! Of course, I'm not farmiliar with the "exact" cable box meantioned.

09-11-2007, 09:24 PM
100% certain.

The only thing I left out was to be sure to set the cable box to 16:9