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Circuit City Online Price Matching

hb2
01-16-2005, 07:37 PM
I've seen a few people explain how they got great deals on TVs at various places by getting the store to match online prices. Can someone explain how CC will match an online price when they specifically state that they don't match online retailers?

Thanks!
hb2

Scooter2
01-16-2005, 11:48 PM
I got a price match but they checked the best buy online ad and matched it for me.

hb2
01-17-2005, 12:30 AM
I'm talking about using an Abe's of Maine price, for example, to get the pricematch.

irishrulze
01-17-2005, 09:21 AM
If you want to spend 2-4k on the internet then go ahead. I personally think it is foolish. BB and CC don't price match online unless it is an authorized dealer and MOST aren't! Do yourself a favor, buy from a local retailer preferrable NOT BB or CC. Go for a specialist! They will give you all the benefits of purchasing from someone that is reputable and reliable. Imagine this, you buy yout TV from Joe Blows Internet Superstore and you get it, it works fine for a week, then it craps out. You go to call them to help you, it doesn't work. You call your local guy to get it service thinking it is covered, only to find out that you bought from an un-authorized dealer and it is going to cost ya some serious cake to get it fixed. What ya gonna do now?

mbader5
01-17-2005, 01:32 PM
If you want to spend 2-4k on the internet then go ahead. I personally think it is foolish. BB and CC don't price match online unless it is an authorized dealer and MOST aren't!

That's not universally true. I'll be getting my new TV from Best Buy as soon as my tax refund hits. They've already stated that they'll match my online price (they'll take the sale price plus shipping). It should save me around $400 while giving me the benefit of buying locally.

legends92
01-17-2005, 02:37 PM
Examble of an online authorized Sony dealer is OneCall (http://www.onecall.com/). I'm thinking about buying the Sony KDF50WE655 with the 3 year extended warranty. OneCall (http://www.onecall.com/) is much cheaper than what the local stores sell for. I'm hoping the local stores will price match it being that it is a authorized Sony dealer.

wdgang
01-17-2005, 02:45 PM
I bought my Panasonic DLP from onecall.com and the experience with them was good. Unfortunately my TV's lamp went out after 1 week, but I got it fixed in a week from the local Panasonic Authorized service center with no charge at all since the TV does come with manufacture warranty(1 year). I'd say not all the online dealers are bad.

No need to mention, the price was about $1000 less than local price.

Last note: be brave and do research if you wanna order online :)

legends92
01-17-2005, 02:50 PM
I bought my Panasonic DLP from onecall.com and the experience with them was good. Unfortunately my TV's lamp went out after 1 week, but I got it fixed in a week from the local Panasonic Authorized service center with no charge at all since the TV does come with manufacture warranty(1 year). I'd say not all the online dealers are bad.

No need to mention, the price was about $1000 less than local price.

Last note: be brave and do research if you wanna order online :)

If I decide to buy the Sony from onecall and the TV's lamp goes out, will someone come to my house or would I need to ship it out to onecall for repair? I bough my other TV from a local store, whenit broke, they came to my house and fixed it.

hb2
01-17-2005, 06:28 PM
That's not universally true. I'll be getting my new TV from Best Buy as soon as my tax refund hits. They've already stated that they'll match my online price (they'll take the sale price plus shipping). It should save me around $400 while giving me the benefit of buying locally.

Which online price (from what place) are you referring to? Did you talk to BB online or go into a BB store to get this deal? Is your pricematch place an Authorized Sony dealer?

Thanks! hb2

jojojojo57
01-17-2005, 07:06 PM
1st Sears attempt; E mail.....You have requested that we match a price that you have found at www.
onecall.com. Unfortunately we are not able to price match with www.onecall.
com since they do not have a brick and mortar store which is a requirement
of the price match policy listed below.

Sears Price Match Plus Policy states:

If you find a lower price on an identical branded item with the same
features currently available for sale at another local retail store, Sears
will match that price plus give you 10% of the difference. Just tell your
sales associate at the time of, or within 30 days after, your purchase.

If you find a lower price (including shipping, handling and delivery) on
an identical branded item with the same features currently available for
sale and delivery in your area from a local retail store's online site,
Sears will match that total price plus give you 10% of the difference.

2nd attempt....Thank you for contacting Sears Online. You have requested that we match
a price, which you may have found with another retailer. Unfortunately,
we cannot match pricing from the retailer you found since it does not have
a retail store location in your LOCAL area. In order for us to match
another retailerís price on an item, the retailer must sell the identical
branded item (with the same features, including a valid US warranty), and
have the item currently available for sale and delivery in YOUR AREA.

3rd attempt..... Went into sears ,and brought all my printouts and Mgr. WILL match onecall`s price but not the 4%disscount onecall provides new customers who sign up for their credit card.
so the KDF-55WF655 at sears $3100.00 + tax.8.5% in CA.$3363.00
Onecall no tax $2975.00 delivered.
It`s not the End.

wdgang
01-18-2005, 10:47 AM
If I decide to buy the Sony from onecall and the TV's lamp goes out, will someone come to my house or would I need to ship it out to onecall for repair? I bough my other TV from a local store, whenit broke, they came to my house and fixed it.

Well, I'm not sure about SONY, but Panasonic's warranty is the onsite one. The guy from the service center came to my house took the TV for repair, I carried it back from their shop ONLY because I really couldn't wait even a single day after I knew it's fixed.

If you're buying from onecall, you can call them to ask what kind of warranty it comes with, or probably they list the details with the item description.

You can read the full store abt my tv here:
http://www.highdefforum.com/showthread.php?t=2673&page=2&pp=10

Wiley
01-18-2005, 01:33 PM
I was watching the online prices on the set I wanted to buy online at Pricegrabber and NexTag. I was checking out the actual sets at Magnolia HiFi. They are a fairly upscale store and floor an amazing number of sets (besides having viewing rooms where one can see the sets under optimum viewing conditions). They also have knowledgeable sales people. Their prices are significantly higher than any online dealer, however, they have a good record on customer service. I wanted to buy from them.
One night about a month ago as I was leaving the store the Assistant Manager with whom I was speaking earlier came up to me and said that they were aware of the internet and that their prices were to an extent negotiable. She gave me her card.
When I got home I printed out the price list from the NexTag site (those familiar with that site know they list store names and prices asked plus shipping, taxes etc.). I then figured out the average price for the set. I did that the same way property taxes are figured (at least the way they are figured hereabouts) by sales of existing properties but they get a more "honest" figure by throwing out the top prices and the bottom prices both of which reflect anomalies in the marketplace. In my case there was some stores selling at or close to MSRP and some at unbelievably low prices. There was a definite break in prices between the MSRP ones and the rest. I threw out the high ones and an equal number of the bottom ones. I then added up the remaining prices and divided by the number of stores. This gave me the average price. And computed this way, a price I consider fair.
Next morning I called Magnolia and asked to speak with the assistant manager. I explained what I had done and asked how close they could come to the price I had come up with. She said my price was below what she was authorized to discount the set; but she said that she would contact her district boss and see what he could do.
She called back twenty minutes later and said that the best they could do was $18.27 more than the price I gave her. Basically they simply rounded up the price I gave her to the nearest $50.00. I bought the set. The cost of taxes was about the same as delivery from the online store and Magnolia delivered and set up the set.
At the same time I also purchased a set top box and upon delivery (when they set it up) we discovered it was defective (brand new unopened box). Since the delivery crew was from Seattle and I made my purchase at a more local store they suggested I take it back to them. I did that but unfortunately the unit was "out of stock" so what did they do? They gave me another model (in store display unit) as a free loaner until it comes in. They offered it, I didn't have to ask.
In the end I got the Samsung HLP5685, the matching stand (TR85X), a set top box (SIRT 451) and a four year extended warranty with delivery and setup (and including taxes) for less than the MSRP. Very happy with the unit and very pleased with Magnolia :-)

Wiley

hb2
01-19-2005, 12:27 PM
I went into CC yesterday and talked to a guy about getting a pricematch on a 50we655 using an Authorized Sony dealer from the web. He went to talk to a manager, came back and asked what the price was I had seen. I told him it was $100 less than CC's current sale price of $2699 and he said that wouldn't be a problem. Then I said, we'll can you knock it down to $2500? ... to which he replied "probably, but I'd have to talk to a manager". I think they will basically knock off some $$ so long as they think the price might go down that much during their 30 or 60-day price matching period after the sale.

mave73
01-22-2005, 11:20 AM
You can oneCall, they might give you a discount. I called up a sales rep, he was willing to give me the 55WF655 for 2770$ and give me 3% off for using the Huppins Credit Card. I bought the TV I am really happy.

Electronics Expo is another Sony authorized dealer who has the TV 2378$ and with shipping of 250$ it comes to 2640$ and oneCall was cloes to 2700$. I prefered oneCall because of thier reputation and I wasn't disappointed.

mbader5
01-29-2005, 06:40 AM
Which online price (from what place) are you referring to? Did you talk to BB online or go into a BB store to get this deal? Is your pricematch place an Authorized Sony dealer?

Thanks! hb2

Sorry it took me so long to reply. Been off and on here the last few weeks....

To your question, I bought the television last night at Best Buy. I picked up a Sony KDF42WE655, list price of $2499.99. Best Buy has it on sale now for $2373.99. I talked to the department manager, and he agreed to match my online price. I had printed out some prices from sites I found at Nextag, using only highly rated sites. The average price was around $2130 including shipping. Best Buy sold me the set for $2129.99 and is shipping it free of charge.

ToddO
01-29-2005, 07:57 AM
I used the online sources to get my local retailer to match. I bought my KDF-60WF655 from ABC Warehouse. During the buying process I found out an old friend worked there, and he was going to quit the following Friday!! I got my 60 for $3365.00 out the door with a stand and delivered. Couldn't pass that up!!

amf1932
01-29-2005, 08:05 AM
So far, I guess that I made the best deal on the Sony KDF42WE655.
I paid exactly $2100, including taxes and shipping from a local electronics dealer. They not only delivered this set, they also opened up the shipping carton and tested it out, and on top of that, they took my old Sony 32" XBR and stand, which weighed a ton, and delivered it to my brothers house 30 miles away for $75.
I must admit though, I had to pay MSRP for the Sony stand, $499(no tax and shipping), because most dealers didn't stock it, and I needed it in a hurry. This I ordered from Crutchfield.com, which I might add is one of the most reliable and helpful internet dealers that I have come across, although their prices are not the cheapest.
All in all, everything worked out great, and after having this set about 2 months I'm still 100% happy with the performance in every aspect. :)