High Def Forum
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New equipment

dukerock12
01-12-2007, 04:30 PM
Direct TV is coming out to my house monday because two of my regular boxes dont start up any more and my hd box doesnt play hbo, showtime, and hd net so they are coming over to replace all 3 boxes. the boxes are over 3 years old so what boxes will i be getting now. will i get the new h20 box for free with no lease since 3 years ago we payed directv 600 dollars for our hd box and own it. or will they force us to lease it and let us keep our current hd box too.

NR4P
01-12-2007, 04:50 PM
Since its HD equipment, you will have a 2 year lease.

But you should have negotiated your pricing and equipment list before anyone shows up to your home. Call Dtv and do it now, not when the installer is there.

DWBJ
01-12-2007, 04:50 PM
Shouldn't you ask them that question? However, if they do charge you, call the retention department and in a nice tone of voice tell them what you just typed. They have been very fair to people who are do not complain.