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Interesting Article

mluntz
08-01-2006, 09:23 AM
Well, the time has come. Those who have "moved" are about to be sorted out. D* is now drop-shipping MPEG 4 HD receivers to customers in PST and MST to replace the MPEG 2 HD receivers currently owned.

Effective 5/15/06
All customers 1)in the markets with HD locals in PST and MST zones; or 2) live in PST or MST zones and have HD- distant networks from LA; 3)and an MPEG 2 receiver that is active and has not been "swapped" for the MEPEG 4 locals will automatically receive a drop-shipped, address confirmed receiver.

This offer is automatically fulfilled at no cost to the customer. Shipping dates will be staggered due to availability.CSR can NOT order, and the customer can NOT request this offer.

If the customer has multiple MPEG 2 HD receivers all, they will all be replaced. If multiple receivers are shipped, they may not all arrive at the same time.

At that time, if the package is returned "undeliverable", "package refused", or "not a resident of this address" then the subscriber MUST contact D* and update any address variations in order to continue services.

If the package is confirmed as "delivered" the new HD receiver must be activated with the card that comes with the receiver. The old receiver will at that point be disconnected and no longer be used. The replacement receiver will be activated as an "owned" receiver, which will be at the customerís discretion to continue service on. The replacement receiver will not be re-shipped without confirmation that the original shipment was returned to D*. Any receiver shipped must be activated at the address, and on the account it was shipped to.

Once the receiver is activated the customer will be prompted to upgrade their satellite dish to ensure future compatibility.

No HD-DVR is currently available for swap

Smthkd
08-01-2006, 10:34 AM
This is old news and was covered thoroughly months ago.

VegasFlyby
08-01-2006, 10:34 AM
They will have to take my HD Tivo from my cold dead hands if they don't replace it with another one!! :-) Please post a link to this article.