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How long do you have to be off the DTV reservation?

sbuck143
07-15-2006, 07:02 AM
............before you will be considered a new subscriber again?

Here's the deal. We currently have DTV in two rooms, one of those is a 3 yr old DTV Tivo DVR. We want to upgrade to HD (including our DVR) and add two more rooms (one HD enabled, one not)

DTV/subcontractors would do this for free if we were new subscribers, but since we are current subscribers we are hosed. Nice incentive for being early adopters.

Call me amoral, but I think that blows, and I know I'm not the first guy to think of this, but I want to cancel my whole DTV service and start it back up as quickly as possible so i can be a higher class citizen in DirecTV's eyes again. lol

So my question is how best to pull this off? How long do I have to be off DirecTV? How smart is their system? Can I quit one day, and then have my wife call the next and set up the account in her name?

Thanks,
Scott

remlle
07-15-2006, 07:22 AM
the best thign to do is to simply call D and tell them you want to cancel. which is true. they will send you to another department which will do what they can to get you to stay. tell them what your looking for and they will help you get it. cheaper then you will believe.

OlderNDirt
07-15-2006, 07:26 AM
sbuck, I have been with DTV for over 10 years and am going through the same situation as you. It took me several calls, but finally talked with a rep who asked what I wanted and gave me all I asked for at no charge! I was ready to go the "drastic route" of going to Dish, but if DTV comes through with what they promised, I will continue being a very happy DTV camper.

Call and ask, you got nothing to lose. Good luck!

jb1964
07-15-2006, 10:18 AM
With people like you its no wonder prices always increase and there are no promos.

Idaho_Author
07-15-2006, 12:05 PM
I don't think that what SBuck is asking for is TOO extreme, as a small business owner, I know that it's MUCH easier to keep current customers than it is to bring new customers in, but sometimes you have to work and invest in your current customers. With D* it's just alot more expensive for them. The post that REALLY got to me was the guy that DIDN'T have D* asking for all the free stuff that he was reading about on here, Free HD-DVR and stuff like that. I was amazed at his gall, I pay my bills on time, $125 a month for everything, and for someone to ask for FREE stuff when he hadn't even signed up was just tooo much. I wonder if he ever got it?
just my .02 worth

sbuck143
07-15-2006, 01:02 PM
lol @ jb. Yeah, I'm the reason. I've been a DTV customer since 1998, had the Sunday Ticket since 1999, and *I'M*the jacka$$ because DTV is handing out 4 room installs, HD, and DVR's like its candy......to new subscribers.

Does anyone remember that commercial a year or two back with Verizon or Cingular? They had a classroom full of 2nd graders all with nappy coloring books, horrible crayons, etc. In comes a new student which the teacher announces "Everybody welcome Janet. She's a new student to our school, so she'll get to use these brand new special crayons, and sit at this special desk. She'll get to fingerpaint, and do all sorts of exciting stuff that you can't. Ohhh look how great her new crayons and finger paintings look. " Then a kid pipes up and asks why Janet got all the new stuff, while they are stuck with their crappy stuff. "Because she's new and that makes her better than you, now sit down and go back to your coloring books." lol. The commercial goes on to say you wouldn't expect this in other areas of life so why does it have to be like that with cellular plans?

Ditto for satellite stuff.