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211 bug thread

RandallA
03-06-2006, 11:16 AM
211 bug thread

Yes616
03-08-2006, 06:19 PM
I posted this one there too so why not here..

This one really annoys me.

I first noticed this when watching the Superbowl. The ABCHD logo was in the bottom right corner of the screen. All I saw was ABCH and no D.

When Universal HD puts their logo up on the bottom right corner of the screen, half the D is off the screen.

When Worldsport has a soccer game on, the put an onscreen scorebox up on the top left corner. I cannot see the first letter or 2 of what teams are playing and Worldsport just underneath the team names shows as vorldsport.

A few other channels show me the same thing but there is one common denominator. They are all new channels. Not all of them are a problem but the problem only exists on most new MPEG-4 channels.

Here is more, all of the channel guides look fine except for the Extended EPG with video. The top looks fine but the bottom channel is half off the screen. Again, all other EPG screens look fine.

Receiver is set to HD Normal. My Toshiba 57H84 57 inch Widecreen HDTV's Picture size setting is set to Natural.

After numerous calls to Dish, they finally agreed to swap the 211 receiver. The new receiver is doing 98% of the exact same thing.
I say 98% because most of the time, the network HD channels still broadcast a 4:3 size picture so I deceided to measure the bar sizes on both sides of the screen. These all all NYC HD channels and the numbers are bar-widths in inches to the nearest quarter of an inch. Here is what I come up with..

.................New 211..........................Old 211
.................Right........Left................ ....Right.......Left
ABC.............. 4.........3.........................3 1/2......2 3/4
CBS............4 1/2......3 1/2..................4 1/4.......3 3/4
NBC............4 1/2......3 1/2....................4...........3 3/4
Fox.............4 1/2......3 3/4..................4 1/4.......3 1/2

CBS is gives me exactly the same bar widths on both channels 6301 and 9483 on both the old and the new receivers.

All standard definition channels show me this:

..........New 211..........................Old 211
............Right.........Left...............Right .........Left
ALL.......4 1/2........3 3/4.............4 1/2...........4
SD CHANNELS

So not only am I zooming just a little too much, I am also slightly off center. SD channels are all the same. HD channels are all a little different. It is hard to get a fix on what I might be missing in the corners on channels that are full time HD and do not place any noticable information in extreme corners.

I also hooked up a SDTV with a S-Video cable too see what happens there. I didn't go too nuts here but just wanted to see the EPG. That Extended Program Guide with video was a problem there too. All looked good except for that one with the bottom channel half off the screen.

Of course, another report was made to Dish with my model HDTV included in the report and I was told to give it a few days to see if their engineers a chance to figure this out and create a software update for it.

Mark Picarro
03-09-2006, 06:14 AM
Man!!!!!!have the same problems...211 IS the problem.