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DTV Honors Pledge

1953
03-01-2006, 08:03 PM
As some of you may remember, many H10 owners endured a multitude of technical problems the lasted for months, in some cases for a year or more. After many broken promises DTV finally successfully updated the H10's .

Well, to make a long story short, in my particular case, DTV promised that once the H10 issues were resolved, they (DTV), would find a way to compensate me for the H10 feasco. Last week DTV agreed to provide a new H20 along with associated dish hardware to include shipping and installation, all at no cost.

While DTV's gesture is not really earth shaking, I do appreciate them keeping their word. Oh, I forgot to mention that in addition to the H20 setup, we previously received 6+ months of free SHO plus a reduction in HD programing costs.

Regards,