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!!!!!! Help Csr Says Austin Cant Get Dish1000

rabbitt83
02-16-2006, 01:33 PM
JUST SPOKE TO THE CSR AND HE SAID QUOTE
DISH HAD DISCONTINUED THE 411 SO IF U UPGRADE
U GET THE 211 AND IT TAKES 10-14 DAYS TO GET IT
AND SINCE I LIVE IN AUSTIN TX I WONT GET DISH 1000 BUT THAT A DISH INSTALLER WILL COME OUT AND TURN MY DISH 500 SO I CAN GET ALL 3 SATILITES
110 119 129 I HAVE A DISH AT 61.5 IS THIS TRUE ABOUT THE 411 BEING DISCONTINUED AND HAVEING TO WAIT 2WEEKS FOR THE UPGRADE FOR THEM TO SHIP THE 211 :mad:

bashlin
02-16-2006, 01:46 PM
WAIT 2WEEKS FOR THE UPGRADE FOR THEM TO SHIP THE 211

it took about 4 days on mine..they may be running short..

rabbitt83
02-16-2006, 01:50 PM
no he said it takes 7-14 days for the paper work to clear

Country_TV
02-16-2006, 01:55 PM
:hithere: Call your locale instaler, mine had the Dish 1000 and the 411 in stock, They came out next day installed it and he called Dish to active the unit and change my programing pack to the "Gold HD.
The 411 and 211 are the same except for one has a firewire port.hth
The 411 & 211 are hard to get up and running the first time also the HDMI port has not worked on some units,I use componit for video 1080i. HTH

rabbitt83
02-16-2006, 02:10 PM
we had dish do the installing, the csr said austin was not able to get the dish1000 to far away

RandallA
02-16-2006, 02:13 PM
The CSR is wrong again. You said:

"DISH INSTALLER WILL COME OUT AND TURN MY DISH 500 SO I CAN GET ALL 3 SATILITES 110 119 129"

Well that's exactly what a D1000 gets 119, 110, 129.

rabbitt83
02-16-2006, 02:21 PM
randall does it take 2 weeks for them to ship me the 211
i have not payed them yet the 49 dollars to upgrade waiting to hear from u to know the truth first, they discontinued the 411

RandallA
02-16-2006, 02:53 PM
Here is the deal the 411 and the 211 are the same receiver except for the Ethernet port that is not even active in the 211. Dish discontinued the 411.

The 211 is the new receiver and since the new deals were announced, everyone jumped on them. So they probably don't have enough to go around. What I would do is keep calling and talk to different CSRs and see if they keep telling you the same story.

When I called ATT/Dish about 2 weeks ago (talked to 5 different CSRs), I called Wed. afternoon and I had the receiver installed the next morning. So it's possible that they ran out of them but keep calling until you get a CSR that will set you up faster.

rabbitt83
02-16-2006, 02:54 PM
are they lieing about the 411 and about austin not being able to get dish1000

Nightlife1970
02-16-2006, 04:30 PM
The 411 was replaced by the 211. There has not been any problem getting them so far (I have not even seen a 211 yet). Austin should not have a problem getting 129 with a Dish1000.