High Def Forum
Thank you for visiting. This is our website archive. Please visit our main website by clicking the logo above.

622s not being directly shipped to customers anymore?

02-15-2006, 09:26 AM
When DN called me on 2/2 to reschedule my install date from 2/11 to 2/25, they told me that the 622s were going to be shipped directly to customers, not carried by the installers. However, I've tried calling tech support 4 times in the last two days to find out the shipping status of my receiver. The first one said she thought it was shipping yesterday (2/14) and to call back later for a tracking number. The next three techs said that the installer will bring it on the 25th. And I had them check with their supervisor. Is my receiver being shipped even though they're clueless? Or is the installer going to show up and expect me to have a receiver that supposedly isn't getting shipped? Or are they correct, that the installer will now bring it?

02-15-2006, 10:09 AM
It will come from Dish to you

02-17-2006, 10:43 AM
I was told that my installer would bring it. It showed up on my door step a week before my service call. I canceled the service install and got dish to activate the 622 and now I am happy.

:D :D :D

02-18-2006, 04:30 PM
As expected, they were wrong. It arrived on Friday. :)

02-18-2006, 04:32 PM
Just curious, I thought since the 622 was a lease and belonged to Dish, only a installer could set it up without Dish getting upset. Just something I read on another forum site.

02-18-2006, 04:49 PM
I'm a dealer and I'm able to set up a 622 receiver but I can not get one so far even by myself.