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How do you know if you can get a signal???

tom1178
02-11-2006, 12:25 AM
I've had D* for over 5 years at 3 different locations so i know how the system works.....the problem is i am moving to an apartment and i don't know if i can see all 3 sats with a triple LNB dish. In the backyard of my apartment there is a D* dish installed, i don't know who the owner is or if it's even been used but it is only a single LNB dish, will D* come out and check for free to see if i'll get a signal for all 3 sats or would they try to charge me if they can't get it to work with my 3 LNB needs, i was thinking about doing the movers connection thing which would put me on a year contract AGAIN but i just signed a yr apt lease so i don't mind.
Anyone have any experience with this type of problem?

Humnahey
02-11-2006, 12:35 AM
From my understanding, it works like this-

Directv hires out local companies to do their installs.

The installers get paid to go out to your site and check for a signal. If they can get a singal they earn about $80 for that job. If they can't, they get about $20 for going out. It is worth it to them to do everything possible to get a signal because they get more money.

They will not charge you for coming to hook you up. What if you were a first time customer. Are they going to give you a bill and say, "sorry, you cannot receive a signal?" It's a win win situation for you. If you can get a signal, you will you D*, if you can't, you keep your money and get...ahem...cable.

I moved from Michigan to Maryland in 2004 and the D* installer came out to my apartment and spent about 3 hours getting a signal through a tree for me. I got D* and my NFL package that I wanted. I asked him all the questions you were wondering about. He told me he had 4 appointments in the morning and couldn't get a signal and he wasn't leaving my place without getting one.

Hope that helps.

WestDC
02-11-2006, 06:41 AM
CALL THE MAN :thumbsup:

borromini
02-11-2006, 02:01 PM
If you know the direction your satellite was previously facing (I believe it's generally a southeastern orientation for NA) you can see if you'll have any obstructions at the new place. Of course waiting 'til the day of installation also works as other have suggested. :)

tom1178
02-12-2006, 12:57 AM
If you know the direction your satellite was previously facing (I believe it's generally a southeastern orientation for NA) you can see if you'll have any obstructions at the new place. Of course waiting 'til the day of installation also works as other have suggested. :)

I know the general direction, their seems to be a fine line between possibly getting a signal and having tree branches and leaves blocking my view, of course there are no leaves now on the trees now but who knows what it will look like in 3 months, i think i may say goodbye to d* and i'll be going to a sports bar for fottball games this fall. I moved in 14 hours ago and having nothing but a dvd player is driving me insane already!!! Thanks for the input from all, i still don't know what i will do, maybe schedule a D* install with a TWC install 2 days later so if D* gets a signal i can cancel TVC and if i can't get a signal then i'll allready have the apointment date set for TWC so i can atleast watch the last few days of the olympics in HD, normally i don't care for the games but it's driving me nuts not being able to check them out in HD.